My ipod touch back light doesnt work
my ipod touch back light doesnt work. Does anybody to help me with that? Thank you
Walk it into the nearest Apple Store and ask staff there for assistance.
If you have Apple Care for it, contact them directly.
Similar Messages
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I'm taking it in to get it looked at but will they cover this? And is there a way to fix it before I take it in. I'm still under the 1 year warranty plan. My friend said that they might exchange it. It's a 64GB and I use it for a lot of things like my picture, music, contacts, and email. It's got scratches on the back but other wise its ok the screen isn't cracked or scratched.
I have a usb charger for it but when I plug it into the PC or my wall charger it won't charge. It just says "Charging is not supported with this device". It even says that sometimes when it's not charging. But it works on a dock station like my clock or radio.
Also my home buttom won't work unless I press down real hard. This scares me because I'm afraid I wil persss it too hard and break it even more.
Please help.- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPod Touch location service doesnt work at all.
Hi guys, just having this issue, I have my iPod touch since 8 months ago, It worked fine, perfect. I upgrade it to iOS 5 and it worked fine, it was perfect.
But today the location service doesnt work, I triend with the google maps app, the Facebook and Twitter app and the location icon doesnt even appear in the screan, so I restart it and then I restore all the network configuration and the location warings, but the location service doesnt work.
I also tried to use Find my iPod on icloud.com but it says that couldn't locate it.
Any idea?
Thanks!Hi Philly_Phan, Thanks for your help,
Today I went to my college and guess what? the location service was working perfectly again, but when I get home it didn't work, I was thinking about this:
I know iPod doesnt have a GPS, it use WiFi to find where you are, but, a week ago it was working fine at home, now it doesnt, the funny thing is that even if the iPod can not locate you, it should show the little location icon on the top of the screen. Dont you?
I mean, even if the iDevice can't find any know hotspot near, it should show the little icon. So, does the ipod connect to any server somewhere arround the world? or use any special port that maybe my router/ISP is blocking?
Any idea?
Thanks sooooo much! -
My IPod Touch home button doesnt work at all, so i was wondering how i could fix the home button??
Does anyone know???
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Mu ipod touch passcode buttons doesnt work
I was playing on a game (Red Ball) and i pressed the home button twice, this made the game close, i locked the ipod touch and i went to type in my passcode, when i pressed on a number it wouldnt show, only a thin black square formed around the numbers and the numbers dont come up at all, no buttons work up at all, what do i do????
You may have the accessibility VoiceOver feature or another one turned on.
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off and others off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
Next try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch 5 microphone doesnt work.
I have tried cleaning the microphone hole (betrween camera lense and flash) but it still will not pick up any volume from my voice unless my mouth is right up against the mic. Please help.
- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens
- Open the Voice Memos app and see if you see movement on the VU meter needle with changes in noise level trying to be recorded.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My touch id is not working for app purchasing loading up my ipod touch back up
my touch id is not working for app purchasing after loading up my iPod touch back up to the iPhone 5S
Yes, you will need to call Apple at this point for further assistance.
Apple ID: Contacting Apple for help with Apple ID account security -
my ipod touch 4th gen isnt work after a long time with 0 percent battery power.Then its not working. computer doesnt respond to my ipod .only black screen is appearing it even not wake up after reset it what can i do please help me
After being connected to a charging source overnight try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My daughters imessage & face time on her ipod touch has suddenly stopped working. The only way i could get it going again was to reset it up with my email address. This will not allow her to send messages to any of her contacts in her addess book. I have tried to set up her email (which she previously used successfully) but it will not allow this it states 'unable to verify email because it is already in use' - anyone any ideas its is driving me mad !!
Try here:
iOS: FaceTime is 'Unable to verify email because it is in use' -
Backing up my ipod touch and its not working?
hi guys...just wondering if anybody would be able to help me out with the problem i'm having with my ipod touch? either 2nd or 3rd generation 8GB
yesterday-thursday, i conncted my ipod to the computer and to itunes and it proceeded to do a backup, this then took around 3 hours. itunes then wanted to update the software on my ipod to 4.2.1 so i let this do so. after the update had been carried out, itunes told me it needed to restore my ipod, i also let it do this as i had done a back up and would be able to put everything that was on my ipod touch back onto it once the restoration had been done. This took a few minutes and then itunes asked me which backup i wanted to restore my ipod from, i restored this from the most recent backup that i had made just a few hours before hand and waited another couple of hours for this to be carried out. when the process was finished i took my ipod out of the computer, only to realise that my ipod touch only had apps that i have previously deleted, it didn't have any of my new apps on it and no music had been added. this is a problem for me as i had bought an album, various songs and a couple of apps which all cost me a lot of money on the app and itunes store that is avaliable on my ipod touch, and it seems to have dissappeared as the backup has not picked and of these new things and now i'm wondering if i would be able to get any of this back? my ipod now has nothing but the orginal settings on it. i hope someone will have a solution to this as it has caused alot of upset.Kate,
Are these purchases not in your iTunes library? Content such as music, movies, apps, etc. are not included in the backup of your iPod. These all need to be transferred to your iTunes library seperately by choosing File -> Transfer Purchases with your iPod Touch still connected.
See this article about redownloading your missing purchases.
http://support.apple.com/kb/ht2519
B-rock -
My ipod touch 4g camera isnt working. Help?
my ipod touch 4g camera isnt working. The shutters stay closed when i open the app. I have tried reseting the ipod and it still doesnt work. What do i do?
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Ipod Touch 4g doesn´t work after firmware update
Hello togehther,
i had two times the same problem with my iPod. Apple sent me two times a new iPod, but i don´t want to have new iPods every two weeks, i want to have an ipod that works a long time.
The problem:
-I tried to install Apps, but it didn´t work, iTunes says the apps are "invalid".
-When I update the firmware, at the end, there is the error message "-1" an the iPod hasn´t any firmware anymore. You couldn´t reset the ipod, because the error "-1" comes everytime and you can´t start the ipod anymore, because it has no firmware.
Maybe the problem is because of the apps? Maybe a problem with my iTunes? Or what could it be?
Thanks for help!The best place to look for help first is Genuine Apple help directly from Apple.
Read the iPod Touch Users Guide.
http://support.apple.com/manuals/#ipodtouch
Also start with the basics from Apple.
1. *Restart iPod touch:* Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPod touch. To turn iPod touch back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If you can’t turn off iPod touch or if the problem continues, you may need to reset iPod touch. A reset should be done only if turning iPod touch off and on doesn’t resolve the problem.
2. *Reset iPod touch:* Press and hold both the On/Off Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.
For more troubleshooting suggestions, see Appendix B, “Support and Other Information,” on page 214.
And More.......... -
I have all my music on an external media drive that has crashed. How can I get the music of my ipod touch back onto the comupter without loosing the music when it syncs. in order to start rebuilding my music collection?
You should be able to recover the media with the tips in this post from forum regular Zevoneer but I'm not sure what the implications are for your application settings. You can probably transfer your purchases into a newly authorised library, backup the device, recover any other media using third party tools, then restore the device from the backup. That should switch the assocation of the device to the new library but it is not something I've personally tested.
When you get it all working, make a backup!
tt2 -
The Wi-Fi on My iPod Touch 4G is Not Working (See Description)
The Wi-Fi on my iPod Touch 4G is not working. People were working on my wi-fi, and, since it showed three bars still, I thought it was working. So when I found out it wasn't working, I tried to fix it by myself by forgetting the wi-fi network. Now, when I try to log in, it says that my password is incorrect (even though I know it is right). I think it is not working because I forgot the wi-fi network while they were working on it. I don't know what to do and I would like Wi-Fi to work on my iPod again (and it is working on my computers and my iPad). Can anyone help me? Thanks:)
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my ipod touch front camera ist working since i update it to IOS7 i think is a bug or something. pls try to fix it because this **** is taking me crazy
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. It happened to some other users before iOS 7. Thus, it does not appear to be an iOS 7 problem.
Apple Retail Store - Genius Bar
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