My iPod touch backlight will not stay on and the touch screen is not responding?
My iPod Touch 3rd Generation got wet. I was able to restore it, but the backlight does not stay lit for more than 1 second and my touchscreen does not appear to be working. Do you have any ideas? Do you know where I could send it to get refurbished at a reasonable price?
DId you dry it in rice for a couple of days?
Have you tried restoring the iPOd to factory default/new iPod?
Apple will exchange yours for a refurbished one for:
Apple - Support - iPod - Repair pricing
Similar Messages
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The bottom part of my iPod Touch screen isn't responding but I can slide to unlock the screen and slide the icons at the bottom but I just can't click on them, anyway to solve this?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my ipod touch screen doesn't respond but only if tap what i want and tap it twice again. it like tap and a double tap
I think you have an Accessibility feature turned on. Triple click the Home button and then try to go to Settings>General>Accessibility and turn all Accessibility features off. To scroll you may have to use three fingers. If proem see:
iPhone: Configuring accessibility features (including VoiceOver and Zoom) -
My ipod's backlight will not turn on anymore.
does anyone know how i can get this fixed. it happened about a year ago and i continue to struggle reading my screen. if anyone can help id appreciate it greatly.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod Touch Screen Doesn't Respond
I've Had my ipod touch 3g for about 6 days now. Everything was going well but after i synced my ipod touch, my screen just stop respond. I've tried restoring it many times and its just fail. What should i do? Could i go to the Apple store and get a new one?
Message was edited by: iKanjiHi iKanji,
Is the screen stuck at a sync prompt? As I've had this happen with my iPhone many times in the past.... It's a strange predicament that you can get into and I don't now the cause...
At times I try to connect and disconnect my device from the dock connector until the device's OS realizes that one of the jobs are stuck and it reboots that prompt. Then all is fine.
Again this issue was with my iPhone and it was a lot worse before the 3.1.2 update. It happens very rarely now, and does come back to life once the OS of the device realizes that this is occuring. Until then, the screen and power buttons are totally useless..
Very frustrating, but this is the only solution I've seen work for me.
Good luck and let me know if this helps. -
Help! my ipod has frozen & will not respond to reset
I cannot get my ipod to repond to anything, I have just installed the latest version of itunes plus quicktime & when I connected to my PC the do not disconnect appeared on the screen but windows & itunes does not see the ipod, I tried resetting it in the troubleshoot & nothing works, it is stuck with the do not disconnect sighn on the screen, I cannot turn it off.
I am having the same problem with both my 60g and my sisters 20 classic iPods. Both iPods are showing the frowning iPod with the following: www.apple.com/support/ipod. I have tried to reset, I have tried to get the iPod to go to disk mode, this worked once on both, but then they both go back to the stupid sad iPod! This is frustrating, because I can't get either of the iPods to be recognized in the iTunes either. Nothing wrong with iTunes, because the video nano appears in the iTunes! Help!! Someone, please help us fix this!!!
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IPod touch screen isn't responding plus warranty question
My brother just got a brand new 8gb iPod Tocuh for Christmas and today, all of a sudden, the screen (or touchscreen) has stopped responding. I connected to iTunes, backed it up, restored the iPod itself and then loaded the backup onto the iPod again and it still wouldn't work. I can only see myself taking it to the Apple Store as the possible solution. Any advice before taking it back to Apple?
The other problem is, the iPod was bought in the US and we live in Croatia. Being that the iPod is only a couple of weeks old, I'm sure the 1 year warranty is still valid but will they accept the warranty here at the local Apple store?
ThanksSounds like it does need to be exchanged under warranty. I did notice you restoreed it using a backup. You may want to try restoring as a new ipod. Doubt it will fix it, but maybe. As for the warranty, it doesn't matter where purchased, the warranty is valid in any apple store. Good luck!
Message was edited by: biikman -
My IPod Touch 4th gen will not respond and when I try to restore it, it gives me a code 1601 how do I fix it?
- Try another USB port.
- Try on another computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. -
Itunes will not respond to my ipod touch, i have re-installed countless times and it still is not working. i have also tried different USB's and nothing. please help!
- Try here:
iOS: Device not recognized in iTunes for Windows
- Next try a different computer to help determine if you have a computer or iPod problem. -
My ipod touch it frozen in a apps mode and will not respond how do I correct this
my ipod touch is frozen on an app and will not respond to anything what can I do to correct this?
Try here:
iPhone and iPod touch: Frozen and unresponsive -
my ipod has a black screen. When I hold it at an angle i can see the unlock bar and date/time. It will not respond to my touch to unlock it. Any ideas to what is wrong with it?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPod Touch will not power up and will not respond to itunes when plugged into a computer
iPod Touch will not power up and will not respond to itunes when plugged to computer, have tried holding both buttons down for 10 secs like support suggest but nothing has happen. Any suggestions?
Try the other actions here:
iOS: Not responding or does not turn on -
screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside
Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the Genius Bar of an Apple store. -
I can start my iPod but it will only stay on the Apple icon screen for 5 minutes and then shuts off, what do I do to fix this problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
Its been like this for awhile and I can not fix itTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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