My ipod touch cannot be backed up because "a session could not be started with the iPod," is there something I can do to fix that?
My iPod cannot be backed up by my computer. I have tried automatic syncing and manually backing it up, but neither have worked. HELP!!
Try the following:
iOS: Troubleshooting backup issues in iTunes
It includes the following symptom:
iTunes could not back up the iPhone because a session could not be started
Similar Messages
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My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!
Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues. -
I get a message when downloading video to the Ip[od: "I tunes could not back up the Ipod, because a session could not be started with the Ipod." What does this mean? What can I do? I cant put in any video. HELP!
I get these issues too, Even with a restore?
I work around it, (and would appreciate feedback on if this works for everyone) by :
Right clicking device in iTunes and selecting "backup", I then get the error; I quickly "ok" the error, then select "backup" again, then I often get the error a second time, but on the third attempt (in very quick succession) of selecting backup, the task initiates, and completes successfully!
Exactly the same for a restore!
Did this work for you? -
When synching by 4th gen ipod touch it skips the first step - backup-, does steps 2 through 5, then I get a message the ipod could not be backed up because a session could not be started with the ipod. How do I fix this? Do I have to restore my ipod? Will all my apps be erased?
You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6
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A session could not be started with the ipod
My ipod touch 3 won't sync. I get a message that says "itunes could not back up the ipod "xxx" because a session could not be started with the ipod." I tried the recommendation of going to edit-->preferences-->devices and deleting the 'back up' file, but there IS no back up file. I've updated my security software. I've run the diagnostic for syncing and it said it passed. I've shut off and restarted my ipod. Not sure what else to do. Don't really want to restore to original settings.
I had this problem and found the solution (for me anyway). After looking in Logs I found a lot of "could not create file in All Users/Lockdown". On this XP computer it is here (and hidden):
C:\Documents and Settings\All Users\Application Data\Apple
So I moved the files in the Lockdown folder out of there. Then I got another error about the "pairing record missing" and searching that, found to move the .plist files out of the Preferences directory (all of the above with iTunes shut down i.e. not running of course). These were located here:
C:\Documents and Settings\Joanne\Application Data\Apple Computer\Preferences
Then I launched iTunes and all was well again. Maybe you can just delete the .plists out of Preferences, I dunno.
Hope this helps you or anyone else searching on this somewhat maddening problem. I encountered the trouble upon updating iTunes to 10.5 and then trying to sync my iPod Touch v4.3.1. The backup has to work of course before I can update to iOS 5.0. -
Itunes could not restore the iphone because a session could not be started with the iphone
Recently I sent my iPhone 5 to apple service centre as my phone could not turn on and stuck at apple logo. The technician use DFU restore and successfully reboot my phone. However, all my data and content are being erased. Now I tied to restore from my back up using iTunes 12.1.0.71 with iPhone 5 iOS 8.1.3, error message pop up. itunes could not restore the iphone because a session could not be started with the iphone. However, I still can sync my iPhone to iTunes. I am so frustrated as I need to get all my contact back from my previous back up. Please help. Thanks.
Hello brendalhl,
After reviewing your post, it sounds like a session could not be started to restore from a backup. I would recommend that you read this article, it may be able to help the issue.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
"... a session could not be started."
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
when i try to update to 6.0, itunes says "itunes could not back up the iphone "****** iphone" because a session could not be started with the iPhone? help?
i hope you have 30 dollars to blow on top of what you already spent on your ipod....because thats what apple wants to answer your question ...if its out of warranty
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What do I do about message:- iTunes could not back up iPhone because a session could not be started with the iPhone.
Read https://discussions.apple.com/thread/5010662?start=0&tstart=0
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Since 2 updates I started getting iTunes could not back up the iPhone 'my IPhone' because a session could not be started with the iPhone. This is happening with my iPad and iPhone. I see hundreds of complains on this issue starting from last year and obviously Apple has no clue how to solve this error. I went through the solutions and spend over an hour deleting backups resetting lockdown, restarting and nothing is working. Are they serious to ask us to disconnect all other USB devices to sync our equipment everyday to solve their problem? iTunes is the worst program I have seen on the market in the past 10 years. It reminds me of DOS programs that could only do one item at a time. You click a command and just wait and wait and wait. Of course they want me to call customer service, wait for x time to talk to tech support and then spend more time. I don't have the time. I spent a lot of money to get an equipment that should work as advertised and not spend further my valuable time. I have reached my limit with Apple and that crap iTunes. I'm calling for a divorce.
[By the way, your spell check doesn't recognize your own products such as iPad, iTunes and iPhone. Such an embarrassing company.]Do you happen to be running any processes that Apple doesn't want you to use? (Jailbroken?)
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ITunes could not back up the iPhone because a session could not be started with the iPhone
Hi
I have just updated to iTunes 10.7.(oh it just scrolled off the screen give me 5 minutes for it to come back again) 10.7.0.21 - the latest version
I run Win7 64bit & during installation i got the blue-screen of death & windows crashed
I went to apple website & downloaded iTunes manually & installed (it tried to install in the (x86) folder as usual, so i forced it into the 64 bit program folder like i always have to do.
It now runs fine but when ever i sync in get the error "iTunes could not back up the '' iPhone because a session could not be started with the iPhone"
I have tried deleting the existing backup as suggested in the forums but that didn't solve the problem, and now i have no backups at all
I have restarted the iPhone & the computer but the error is still the same.
PS i have "Encypt local backup" selected, if i try to unselect that option at the moment it says my password is incorrect, my password is correct, i made a record of it & know exactly what password i used but iTunes is saying it is wrong, is this because i have no backups at the moment or is iTunes completely broken
I have also tried to backup to iCloud as a temporary measure but it says i don't have enough space so must buy some!
Any help would be appreciatedCould be that iTune can't read your latest backup file. You might have to delete it, follow this article to find out how to delete the backup from the list: iTunes: "Backup could not be saved on the computer" alert message
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I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
I have a Verizon Iphone 4 and a PC.
Please help me..Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray -
I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions on what to do?
Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray -
I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please
This has happened to me a couple of times and what I do is quit iTunes and restart my Mac and then try again and then it will work.
If iTunes has already created the backup, you should still be able to restore from the backup when you are connected to iTunes. Right click on the iPad name on the left side of iTunes and select restore from backup. After the process completes, sync with iTunes to transfer all of your apps, music, photos and other media back onto the iPad. -
I'm trying to sync my iPhone 3G S to my computer. Midway through I get a message "iTunes cannot backup the iPhone because a session could not be started with the iPhone." I have not connected my phone to any other computer and this just began happening within the last day or so.
PLEASE HELP!!One of your backup files might be corrupt. Try following the steps in this article to correct the issue: http://support.apple.com/kb/ts2529
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my i pad 2 is stuck,even cannot switch off and cannot restore
Hi mattlim,
Welcome to the Apple Support Communities!
I understand that you are receiving an alert that your iPad could not back up because a session could not be started. To troubleshoot this situation, I would recommend reading over and working through the information in the attached article.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
Best regards,
Joe
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