My Ipod touch cant be identified properly so i cant sync my music

i've tried everything i've found on apple support like reinstalling itunes or the USB cord. nothing is working please i need help

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or        
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Similar Messages

  • On an ipod touch 4th generation, how do I load and sync my music from the computer to the ipod without mixing up and/or losing all of my photos which I have in categories?

    On an ipod touch 4th generation, how can I load and sync my music from my computer to the ipod without losing and/or mixing up my photos which I have put into categories?

    Finally did somethign that fixed this.  I restored my hard drive.

  • My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    If after you charge it for about three hours and it only last about five minutes the battery is probably dead or there could be another hardware problem.  I would go back to the Apple store and ask them specifically how can it be OK if the fully charged battery only lasts five minutes.

  • Ipod touch will not scroll properly

    My ipod touch will not scroll properly and when I try to click on something it does not open the thing I wanted it to. Is there any way for me to fix this? It's a 4th gen.

    First, you may have the accessibility VoiceOver feature or another one turned on.
    Triple click the home button and try going to Settings>General>Accessibility and turn them off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
    iPhone: Configuring accessibility features (including VoiceOver and Zoom)
    Next try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                 
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • My ipod touch showing that it is. Charging the syncing symbol appears next to the device in itunes but i cant open or see the content of my device since it goes on sycing....btw i hav latest itunes

    My ipod touch showing that it is. Charging the syncing symbol appears next to the device in itunes but i cant open or see the content of my device since it goes on sycing....btw i hav latest itunes

    michaelfromstockton on tees wrote:
    I've found an easier way, just go to settings>general>usage>music. Then swipe it and press delete, i think this deletes the database described above, then re-sync, this worked for me anyway. Good luck, you need it with Apple software.
    I don't have a large library of music on my iPhone 4s since I've only had it since Oct 2012, but since the update to iTunes 11 in early December, my album artwork has been all messed up.  Everytime I would try to add new music, it would assign the wrong album artwork to anything new coming in.  And in addition to that, it would also mess up album artwork of music already on my phone.  Everything looked correct in iTunes, but on my phone, not so much.  After trying to unsynch, then synching again, my frustration level was at an all-time high. This problem seems to be everywhere online, but no concrete solution for everyone. 
    I finally came across your simple solution (at least for me because of my small inventory of music) of just deleting all the music through the settings, and then re-synching to add back my music.  Now all of the album artwork is correct again.  I'm almost afraid to add new music for fear the artwork will get mixed up all over again! I still think my issue is somehow connected to the iTunes 11 update because up until then I had no issues whatsoever. Anyway, thanks for an easy solution that worked for me.

  • My daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.

    my daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Used ipod touch, cant reset to DFU,sync or power off.. please help!!

    used ipod touch, cant reset to DFU,sync or power off.. please help!!

    From your description it appears that the iPod is on like it showing something on the screen. In that case let the battery fully drain. After charging for an hour try a rest restore and other things again.
    If the iPod returns to the same conditions then it is time for an appoitment at the Genious Bar of an Apple store.

  • HT201263 My ipod touch does not restore properly and comes up with an unknown error (9). What do I do?

    My ipod touch does not restore properly and comes up with an unknown error (9). What do I do? I have tried restoring it a few times and it keeps coming up with this error. Yet on Itune on my computer, it tells me that the ipod software is up to date. ipod screen is just showing the itune logo and a usb connector.

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    http://support.apple.com/kb/TS3694#error9

  • My ipod touch 64G doesnt do allow me to do anything in music app. But I can use all other apps.  How do I fix this?? Plse help me:(

    My ipod touch 64G doesnt allow me to do anything in my music app. I cant even play music or select anything.  But I can use all other apps.  How do I fix this??? PLS Help me:(

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • My ipod touch is not showing in itunes therefore, not syncing. I've gone through the trouble shooting steps about 5 times.

    My ipod touch is not showing in itunes therefore, not syncing. I've gone through the trouble shooting steps about 5 times.

    Did you try here:
    iOS: Device not recognized in iTunes for Mac OS X
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Next try on another computer to help determine if you have an iPod or computer problem.

  • On my PC, in I-Tunes, my iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?

    On my PC, in I-Tunes, the iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?  Better yet, how to keep the ipod button on screen when itunes is open and the ipod is connected?

    - Have you tried another USB port and cable?
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • Ipod touch wont do anything. Wont charge or sync with mac.

    Ipod touch wont do anything. Wont charge or sync with mac. I have tried reseting but nothing happens. Its 7months old. Any idears?

    Hi,
    See Here for
    Device Not Recognised
    For Mac
    http://support.apple.com/kb/ts1591

  • I upgraded my iPod Touch 4th Gen yesterday.  Now it won't play music, which is the main thing I use it for.  Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?

    I upgraded my iPod Touch 4th Gen yesterday.  Now it won't play music, which is the main thing I use it for.  Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
    [Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
    On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case.  I assume this is related to the problem.
    I can bring up individual tracks on the iPod and see cover art, but cannot play the music.

    iCloud is free, iTunes match is $25 a year.
    I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
    I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
    I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
    I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
    I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong.

  • I tried to restore my iPod Touch 2nd generation and now it won't sync to itunes.  on the screen it shows the usb end of the cord and the iTunes logo over it.  Is it broken?

    I tried to restore my ipod touch 2nd generation  and now it won't sync to itunes.    On the screen is the USB end of the cord and the iTunes logo over it.
    I have turned it off and on,  held the off button down and  the select button down but it still comes up with that picture on the screen.    Have I broken it?
    Please help.
    Mimi

    It means the device is in recovery mode.  You'll need to reconnect it to iTunes and restore it again.
    You may need to connect it in recovery mode manually using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptabl

    Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable

    What version of iTunes is on the computer? You need at least 11.4.

  • I bought music on my ipod touch. Why is it that I cannot put that music on my other ipod(s)?

    Hello,
    I bought music on my iPod touch. Why is it that I cannot put that music on my other Ipod(s)?
    I downloaded my IPodTouch to my computer with no problems. I tried to drag the music I bought on my IpodTouch to other playlists on my computer and it did not let me. It refuses to let me even try to drag it to my computer music Library. It shows on my IPodTouch, but like I said, it will not let me drag it to my other Ipod(s) or even to my Music Library on my computer. Please help me.

    Aurthorise / Deaurthorise About
    http://support.apple.com/kb/HT1420
    Apple ID FAQ
    http://support.apple.com/kb/HE37

Maybe you are looking for