My ipod touch doesnt work and i just got it yesterday

yesterday i got an ipod touch 5 and it doesnt work properly it freezes and just now the screen went all black for like 20 min..it jus started working
also it didnt come with an adapter:(

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. If the iPod is defective and not abused Apple will exchange it at no cost
  Apple Retail Store - Genius Bar                              

Similar Messages

  • Just bought an ipod touch 4th generation and haven't got a clue how to transfer music, videos, pictures... from my PC to my ipod! I just don't understand how it works!

    Just bought an ipod touch 4th generation and haven't got a clue how to transfer music, videos, pictures... from my PC to my ipod! Please, HELP! Cheers mates!

    Go here and read the Welcome, Get started and Basics.
    http://www.apple.com/support/ipodtouch/

  • I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up.

    I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up. Is there anyway that I could get my videos to appear in my playlist? They are still in my ipod in the video section, but just won't appear in my playlist.

    iOS6 problems aplenty ....not sure if the link I inserted is working or not, but the issue is a lot more prevalent - the issue being that what shows up & plays in iTunes after the iOS6 update is not what shows up (& plays) on the device itself. This may go beyond just the iPod Touch as well.
    In my case I can see & play both audio & video files in my Playlist through iTunes, but can only see the Playlists on the iPod Touch with ALL of them being empty. Syncing numerous times no help. Contacting Apple Tech. Support no help - they suggested downloading my Purchases from the iTunes Store - waste of time, did not make a difference. It is clear Apple needs to release a fix to OS6.
    Another problem I noticed on the device is that the Shuffle option is hidden on the built-in Songs Playlist, having to swipe the screen down to see it - dumb dumb dumb.

  • My lock button on my ipod touch doesnt work anymore

    My lock button on my ipod touch doesnt work anymore please help it works fine otherwise well and the battery is all the sudden dying really fast and these 2 problems started at the same time.

    - When you depress the button does it feel like it is working?  Could something gotten in the space and jammed the button?
    - Can you reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Have you tried restoring the iPod from backup via iTunes on your computer.
    - Next would be to restore the iPod to factory defaults/new iPod
    - Last, make an appointment at the Genius Bar of an Apple store.

  • Ipod touch doesnt charge and isn't recognized by itunes.

    Well my ipod touch doesnt charge and isnt recognized by itunes. It all started one day it ran out of battery and shutdown, I conected it and it started charging with the red battery screen then in started(booted) and it stoped charging, when I conect it to a pc itunes doesnt recognize it.

    Try here:
    iOS: Not responding or does not turn on

  • I reset my ipod touch 5th generation and i just reset my apple id and password and it wont let me activate my ipod. I need help!!

    i reset my ipod touch 5th generation and i just reset my apple id and password and it wont let me activate my ipod. I need help!!

    What happens when you try? Error message?
    To activate you have to enter the ID and password last used for Settings>iCloud. In most cases the Apple ID is used for Settings>iCloud but not always.
    If problems contact iTunes
    Apple - Support - iTunes - Contact Us

  • I replaced my screen to my iphone 4 but now my touch doesnt work and heard i could hard reset from itunes

    i replaced my screen to my iphone 4 but now my touch doesnt work and heard i could hard reset from itunes how can i fix this? Im broke!!

    Whoever replaced your screen didn't connect it correctly or used non-Apple parts.    Go back and get your money back.

  • HT201269 i have got a ipod touch 4th gen and i have got minecraft pocket edition on it but i and getting a new ipod touch 4th gen and i would like to know how to get minecraft back on my new iPod touch with all my data on it??? please help

    i have got a ipod touch 4th gen and i have got minecraft pocket edition on it but i and getting a new ipod touch 4th gen and i would like to know how to get minecraft back on my new iPod touch with all my data on it??? please help

    See:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • So i got the update on my ipod touch 5th gen and when i got it it asked me for my old itunes acount and password, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

    so i got the update on my ipod touch 5th gen and i got asked me for my old itunes acount and password so i can get the back up from icloud, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

    You need to recovery and use it. Sounds like you are running into:
    iCloud: Find My iPhone Activation Lock in iOS 7
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • IPod Touch stopped working and is in recovery mode. What to do?

    My daughters iPod touch stopped working today. It has a picture of an USB cable pointing to the blue iTunes icon. IMac says it needs to be restored and I don't want to lose her content on the iPod. What to do?

    You have to restore the iPod. That is the only way. Your iPod is sick.

  • I have a iPod touch 5 gen and when I got the ios 7 my microphone doesn't work and I reset my settings how do I fix thos

    I have a iPod touch 5 generation and I've reset my settings to it and I need help fixing it any help would be very helpful. If you know what's wrong with it please email [email protected]

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Other users have had the same problem.
    Apple Retail Store - Genius Bar                                      

  • I have 3 ipod touches 4th gen and the screen got smashed on all 3,i'v tryed to replace the screens in all 3. all i ever get is white screen!! there must be a thing that apple makes it so it can never get fixed..

    I'm reddy to go to windows.use there phones and mp3 players.(i have a iphone 3g & iphone 3gs & iphone 4s & ipod touch 5 & ipod touch 3 and 3 ipod touch 4g, with screen replaced , now only white screen on the 3 ipod touch 4g's...IF YOU CAN'T REPLACE OR FIX MY IPOD TOUCH 4G'S. THAN YOU JUST LOST A COSTERMER THAT SPENDS A **** LOT OF MONEY WITH APPLE.....Because if this is how apple treats there costermers, why be a part of this????????
    I'v just bought an ipod nano 6th gen for my other kid, i hop i didnt make a big mistake..............................................
    <Email Edited By Host>

    Apple will exchange your iPod for a refurbished one for this price unless the iPod was previously worked on by other than Apple.. They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
    iPod Touch Repair – iFixit
    You are not addressing Apple in this forum. We are all just users like yourself

  • My iPod Touch is frozen and I just updated it to the 4.3.4

    It is frozen on the screen where the battery is that shows how much it is charging when it is plugged in and the 'slide to unlock' is showing but it will not let me slide it because it is frozen. I just updated my iPod to 4.3.4 today. And I unplugged it from the computure and it had been about 3 hours since it was done updating my iPod and when I unplugged it I didn't push the disconnect button on the computure. And now when I plug it back in it tries to sync and it says " Itunes could not back up the iPod "Maddie's Ipod" because a session could not be started with the ipod". I don't know what to do to fix this, please help!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Software on my Ipod Touch Doesnt Work

    I bought an Ipod Touch and I restore it. My software just stop working. I'm talking about Maps,Stocks,Weather and Youtube. I don't know why it doesn't work. I went to youtube and it says connect to iTunes to enable youtube. Can someone tell me how to fix it?

    Well, if I had to pick a place to start...
    "... it says connect to iTunes to enable youtube."

  • Wi-Fi on my iPod touch doesnt work

    i have internet in my ipod cuz i can go on safari and view youtube videos but when i click on the itunes button in my ipod it says that it cant connect to the itunes store what should i do?

    I had this problem like the very very very FIRST time I set up my iPod. So I have my iPod touch and I punched in my wifi password and tried to use Safari and Youtube. Little did I know, I didn't punch in my IP address, Subnet Mask, Router, or DNS servers. My iPod had automatically assigned random numbers for these areas and therefore, it didn't connect to my network correctly. My network is like impossible to crack, so mine is very complex and a lot of things to punch in if I add a new device to my network such as my iPod. I don't really know how to do so, but make sure ur router recognizes your iPod as a device that belongs on your network. Otherwise, it will just connect to your internet but it won't actually work.

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