My iPod touch has a bright green stuck pixel. Should I exchange it ?
My week old iPod touch has a bright green stuck pixel near the centre of the screen. Am I eligible for an exchange?
You can try to get the iPod replaced. Here is Apple's position:
About LCD display pixel anomalies for Apple products released in 2010 and later
Similar Messages
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My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!
PLEASE HELP!!!!!!Have you been through the steps mentioned in this article? iOS: Device recognized in iTunes for Mac OS X
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My iPod touch has no volume I can't hear anything on it. On pandora you can't hear anything. I've reset it and nothing happened. Do I have to upload it to iOS 6.1.5. Will it do better. I dont know what happend to it help ASAP
Is there no sound period? I mean nothing through the headphones or the speaker? If the sound works only through the speaker or just through the headphones the switch inside the headphone port maybe stuck open. Try plugging and unplugging 10 to 12 times to unstick it. If no sound at all, go into Settings>Music>Volume Limit. See if it is turned on, if so check that the limit is not turned down to zero. If still not the problem try a soft reset, press and hold the power and home buttons together until the Apple logo appears, about 15 seconds, then release. if still no joy go into Settings>General>Reset>Reset All Settings. If still no joy, connect to iTunes via the cable and Restore to backup. If that doesn't work Restore to new. Just remember to save all your stuff that can be wiped before you restore, pictures, music, contacts etc. If none of this works, then maybe a hardware issue contact Apple Genius Bar or store and have your iPod evaluated. Hope this helps, Good luck.
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My ipod touch has froze since i updated the latest software please help !!!
my ipod touch has been stuck on the apple screen for two days now it wont charge either, it was fine until i updated the latest software with icloud x please help !!!!!!!!!!!!!!!!!!!!!!!
please help me! its not giving me any new ipod software and it also tells me that i cant get any new apps because i dont have the latest software or something stupid. how did you fix yours? i also have the latest version of iTunes and my ipod touch is 2nd generation
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my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have itunes in windows xp, but my ipod touch has updated version of itunes. Windows xp cannot get updated itunes. I am having difficulties transferring my music into my computer. Does any one have an idea how to do it?
iTunes 11 is compatible with
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
Try:
Trouble installing iTunes or QuickTime for Windows -
My ipod touch has a huge collection of music that I don't want to lose or replace but my computer has now crashed beyond recovery. How can I access my itunes account from another computer or transfer my playlists to another computer from my ipod?
You can transfer iTunes purchases to your "new" computer by
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can transfer other stuff by:
Best iPod to PC
How to transfer or sync files from iPod to PC - Windows mac iPhone iPod software reviews - Software Wiki -
My ipod touch has an old email account assoicated with itunes. I no longer remember the password associated with this email and since it is gone I can't retrieve password by sending to email account. When I try to retrieve by hints it locks up when i enter birth month and day. Is there a way to change my Ipod through my computer? I have searched and can't find it. Thanks
How to reset the password and other items are here.
\Frequently Asked Questions About Apple ID
http://support.apple.com/kb/he37 You can do it through a computer. After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in. -
Here goes. My iPod touch has all my songs on it. I have changed computers several times and iTunes has a library of similar but not as many songs as iPod. When I plug iPod in ans go to sync it says that iTunes library will replace iPod songs. I don't want this to happen I want the I pod songs to sync with iTunes. What do I do?
That really does not work since music is not included in the backup. See:
iTunes: About iOS backups
puttly123 wrote:
backup your ipod. then sync your ipod to the computer, then restore your ipod and it will still have the right songs. its exactly what i had to do with mine. -
My daughters imessage & face time on her ipod touch has suddenly stopped working. The only way i could get it going again was to reset it up with my email address. This will not allow her to send messages to any of her contacts in her addess book. I have tried to set up her email (which she previously used successfully) but it will not allow this it states 'unable to verify email because it is already in use' - anyone any ideas its is driving me mad !!
Try here:
iOS: FaceTime is 'Unable to verify email because it is in use' -
Hi, my iPod touch has been unable to sync since downloading the new cloud software. It says: An error occurred while restoring this iPod (-34) So my music is not on it. The apps are still on it. It doesn't have 3G so the cloud is pointless anyway. It just said it was a software update, I should have avoided it. Music is all I use on it so help me please!
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694 -
I have an imac with snow leopard. I do not have enough memory to get lion.
I switched my mail to icloud and now my ipod touch has icloud.
i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
Can anyone help me with settings so I can receive mail again directly on my mac?
Thanks
Mathmarv
<Edited by Host>See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/ -
my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!
just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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