My ipod touch has a totally black screen and is unresponsive, how do I fix it?

Long story short, my 3rd generation touch is completely unresponsive: black screen and everything. I've tried resetting, no go. Still black. I've tried charging, no go, still black. I can't even reset it because windows doesn't detect it when it's plugged in.
I worked fine an hour previous to its unresponsiveness.
How can I fix this?

If not successful try the remaining items of:
iOS: Not responding or does not turn on
If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

    I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
    I wonder if anyone can help
    Thank you
    Brizey

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • HT1369 my ipod touch has been totally wiped clean and I cannot reformat it because the lock screen cannot be reached to unlock it.  Please help.  Thank you.

    my ipod touch has been totally wiped clean.  I cannot reformat it because it asks me to enter my passcode and I dont have a lock-screen to enter it.  When the ipod is turned on, there is only pure white and nothing.  Can anyone help me unlock it?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • My ipod touch has an all white screen and i tried holding the home and lock button and it did the same thing?

    My ipod touch has a white screen . so i followed most peoples suggestion on pressing the home and lock buttonat the same time til it turns back on and it still gave me a white screen no apple appeared.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My 4th generation iPod Touch has had a cracked screen and won't turn on anymore?

    I have an iPod touch 4th generation that has a cracked screen. The screen was cracked about 2 years ago, but everything remained functional until about a few months ago. The iPod died and no longer turns on. I forgot about it until a few days ago and tried it again, plugged it in and the red battery came up showing it was dead then shut off again. I've had it plugged in and tried multiple different solutions, and nothings happening again. Thoughts?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Apple will exchange your iPod for a refurbished one for $I99 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
      Apple - iPod Repair price

  • My ipod touch shows itunes in the screen and is frozen how can solve this probleme.thank you

    my ipod touch frozen it just shooes i tunes,i dont know how to infreeze it.
    thanks

    thank you for your answer but i already did that,after i see the apple logo it comes again itunes and picture of usb on the screen.

  • My iPod Touch 4G suddenly went black screen and can't be recognized by iTunes or my computer...AND my Home Button is broken. What can I do?

    I was just casually on my iPod and I put it in sleep mode really quick and when I went to use it again, it wouldn't pull up the Lock Screen! All I want to do is update it, but now I can't...anyone got any advice for this specific situation?

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode ue one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch has stopped working. the screen showes that it need to connect to power.

    ipod touch has stopped working. the screen showes that it need to connect to power.

    Hey there our3goldens,
    It sounds like you are unable to successfully boot your iPod Touch. I would recommend these steps specifically from the following article, named:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

    my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • My Ipod touch has an all white screen, what does that mean? I can't see anything.

    My Ipod touch has an all white screen and

    If not successful, Try the remaining items of:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?, My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?

    My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?, My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?

    you need to install iTunes 10.
    in order to install iTunes 10, you need to upgrade your Mac to OS X 10.5.
    see system requirements here: http://support.apple.com/kb/DL1061

  • My iPod touch has 2 Notes account: 'Gmail' and 'From my Mac'. Now I know where my 'Gmail' notes are synced on my mac but I've no idea where my 'From My Mac' notes are synced on my mac. Mine is a Mac Book Air using Mac OS X Lion 10.7.5

    My iPod touch has 2 Notes account: 'Gmail' and 'From my Mac'.
    Now I know where my 'Gmail' notes are synced on my mac but I've no idea where my 'From My Mac' notes are synced on my mac.
    Mine is a Mac Book Air using Mac OS X Lion 10.7.5.
    Any ideas?

    Go step by step and check.
    1. Start up in Safe Mode.
        http://support.apple.com/kb/PH11212
    2. Backup your computer.
    3. Empty Trash.
       http://support.apple.com/kb/PH13806
    4. Re-index Macintosh HD.
        This will take a while. Wait until it is finished.
        System Preferences > Spotlight > Privacy
        http://support.apple.com/kb/ht2409
    5.Try OmniDiskSweeper. This will show the storage size details of the items.
       https://www.omnigroup.com/more
       Select Macintosh HD and click  “Sweep Selected Drive” at the bottom.
       Be careful. Delete only the files that can be safely  deleted. If you are not sure about any file, don’t touch it.

  • My ipod touch has been of for ages and now has blue squiggly flashing lines...is it broken or can I do something ?

    my ipod touch has been of for ages and now has blue squiggly flashing lines...is it broken or can I do something ?

    - First try resetting your iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Then restore the iPod via iTunes.  First from backup and if problems persist, restore to factory defaults/new iPod.
    -  If still problems you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

    i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

    Try here:
    iOS: Not responding or does not turn on
    If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
    If still not successful that indicates a hardware problem and service is required.

  • My ipod touch is showing a white screen and is not turning off how do i fix this?

    my ipod touch is showing a white screen and it is not turning off at all. can you help me please !

    First, try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

Maybe you are looking for