My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!

My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!          
PLEASE HELP!!!!!!

Have you been through the steps mentioned in this article? iOS: Device recognized in iTunes for Mac OS X

Similar Messages

  • My iPod has been stuck in recovery mode for 3 hours

    I was trying to downgrade my iPod 5th generation from iOS 8.1.3 to 8.1 in order to install jailbreak, which, if I do somehow manage to get my iPod working again, I swear to god I will not try again. During this process, which I done using a tutorial, downloading the older version then selecting 'update' with the shift key on iTunes, with my iPod plugged in. Above as it was attempting to downgrade above was the words 'extracting', it was after this process my iPod went into reocovery mode and I have not been able to get it out since. I've tried clicking the home and off button about a million times, it just shows the apple logo briefly and then goes back to the recovery sign. I have no way of contacting apple support as I have no access to a phone and obviously can't input my serial number to perform diagnostics as it instructs via email as I can't get it on. Please help.

    Downgrading the iOS is not supported by Apple. You will get errors/it will not work
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    my ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • The location service of my iPod touch has been stuck

    I've an 4G 32GB iPod Touch, iOS 6 it have a problem, my location service has been stuck on Caracas, but I'm on a trip now, and when I conect it on a wifi network and try to get some directions it give me the location of my house in caracas, plz help.
    Greetings from venezuela.

    Are you connecting to a public network or your own rrouter that you brought with you?
    For location the iPod uses the location of nearby wifi routers that are in Apple's database. You do not have to be connected to the network/router to use that router's location. Thus, it appears that the iPod can't see a nearby router that is in Apple's database. Apple continuously updated their database based on info they obtain from iPhones. No one has been able to find a way to inform Apple of a router or correct is location.
    If a public network
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset network settings: Settings>GeneraL>Reset>Reset Network Settings
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • IPod Touch 3rd Generation stuck in recovery mode

    My daughter got an iPod Touch 3rd Generation for Christmas which was on version 3.1.1. iTunes told us an update to 3.1.2 was available and would we like to update it, we selected yes. The update downloaded and then the iPod wouldn't restore and is stuck in recovery mode with the iTunes symbol and the USB on the screen and giving us an error message 1604. We have tried different ways to get it to restore but it wants to update it to 3.1.2 which apparently has a problem with it. How can we get it to restore back to 3.1.1?

    I had the same problem yesterday. I tried restoring countless times, reinstalling iTunes... teh whole nine yards. I eventually called Apple, they didn't know what was wrong with it either.
    Unfortunately, its the Touch, not iTunes... you are going to have to return it to where you bought it, and exchange it for a new one. Call Apple, and they will give you a number to give to the store. Alternately, you can go to an Apple store, if you bought it at a retailer (Best Buy, Walmart, ect.) and see what they can do.
    Best of luck! ~*~

  • IPod Touch 4th Gen stuck in recovery mode, no error message!

    I have an iPod Touch stuck in recovery mode. It has a picture of a usb cord pointing to the iTunes symbol. When I plug it into a computer it says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." So i did. After it had finished it came up with that message again! Also I've tried using DFU mode and it didn't work. Suggestions?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Need help asap please! ipod touch screen black, stuck in recovery mode!

    i connected my ipod touch to my laptop windows xp and ipod was on normally and then it opened itunes like usual, but then the ipod touch iteself turned black! then itunes said it was stuck in recovery mode. so i clicked to restore it, and its in the process of restoring, then it stopped, window popped up saying error 6! my ipod touch wont turn on at all, restoring doesnt finish, help!!!
    please and thanks!!

    Please [*_CLICK HERE_*|http://support.apple.com/kb/TS1275]as it includes some troubleshooting techniques that Apple has listed. Hope it helps solve your problem.
    Axel F.

  • IPod Touch 1st generation stuck in recovery mode

    I have an iPod Touch 1st generation 16 GB that is stuck in recovery mode. I tried to update it and now it's bricked. Any suggestions?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    What exactly happens when you restore? Error message?

  • IPod Touch 2nd Generation stuck in recovery mode?

    So I cleaned my iPod screen recently with just little water and a tissue. The screen then kept turning on and off, as if somebody was hitting the lock button repeatedly. I didn't take it seriously and I pushed the lock button myself to try and stop the spastic screen. I left it sitting on my desk for a while, when I come back, it was completely off and would not turn back on.
    After time it got better and was able to show me the Apple logo for a couple seconds, then turn off by itself again. Then it was able to display the "Connect to iTunes" picture, so I did and iTunes recognizes it just fine, but the name is reset to "iPod". When I do the restore, it completes it fully and restarts. After it restarts it still shows me the recovery message on iTunes informing me I still can't use it until it is restored. This loop just continues. It's been about 24 hours so far.
    Could it really be some sort of water damage? I've cleaned it off before and this never happened. Maybe I should put it in rice?
    Help would be tremendously appreciated.

    Try here.
    iOS: Device not recognized in iTunes for Windows
    I would first try removing and reinstalling all the Apple software using:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • My ipod touch 4g is stuck in recovery mode after attempting to update to iOS 5. My computer is registering the ipod however itunes is not. Nothing ive tried has made it come up in itunes to let me restore. I've done the basics. Please help

    My computer is registering the ipod however itunes is not. Nothing ive tried has made it come up in itunes to let me restore. I've done the basics (i.e multiple computer restarts, switching USB ports, fresh install of itunes. I've checked the forums and everything I've found has involved things that I have been unable to do involving the itunes restore. Please save my ipod from a hammer.

    You can try 2 things:
    Restart your iPod by - Holding the Power and Home buttons until you see the Apple logo.
    Put your iPod in DFU and restore - Hold the Power and Home until the screen goes black, wait about 2 seconds, release the power button but keep holding the home for 15 seconds, then on iTunes, Restore and Update.

  • My Ipod Touch 4 has been stuck in Headphones Mode for no apparent reason.

    Tried everything:
    Hair Dryer
    Blow/Sucking
    Q-Tip
    Headphones in and out
    RESET
    RESTART
    SOUND OPTIONS
    Anything else?

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • My ipod touch 4 is stuck in recovery mode

    I was prompted by iPod Touch 4th gen to update operating system to ios 6.0.1. Did it. Then plugged into iTunes...and error mssg says an iPod touch in Recovery Mode has been detected...will need to restore before iPod can connect to iTunes.
    I dont' want to restore to factory settings.  Any suggestions?

    After you restore to factory setting restore from backup. For how see:
    iOS: How to back up

  • Ipod Touch 64 gig stuck in recovery mode (never jailbroken)...

    Hi,
    I have used my Ipod Touch for music and for the NYT app. I have never dropped my touch and have always been very careful with it and have never jailbroken it. Recently I used my touch until the battery ran out. So, I went to my pc(Vista Basic 64bit) and plugged im my touch to charge it. At first it came up normally, I disconnected it after 30 min, to check something, got the message that battery power was at our below 20% so I reconnected it and let it charge. I came back later and it had the restore icon displayed on the touch's screen. So, I tried restoring it and got a message after it tried restoring the software that, "The Ipod could not be restored. An unknown error occured(2009)." So, I tried restoring it using my two different Macbook Pros and got the same error. I went to apple's support page and tried restarting the smc(I can't remember the name exactly) on one of the macbooks, turned off the mac, pulled the power cord, held in the power for 5 seconds, then reattached the power cord. I then tried to restore the touch and got the same error. I want to mention that I have done the whole hold the home button and connecting the usb cable and the hold the home button and the sleep/wake button. Do anyone know what else I can do, my warranty is not good anymore on this? Any suggestions would really be appreciated.
    Message was edited by: red71rum
    Message was edited by: red71rum
    Message was edited by: red71rum

    Here is the full readout of my error, even with security disabled. I noticed it says usb control transfer error, I also tried removing all the usb devices except my mouse and keyboard:
    2010-09-14 20:17:05.338 [5088:1034]: restore library built Aug 6 2010 at 11:14:46
    2010-09-14 20:17:05.338 [5088:1034]: iTunes: iTunes 10.0.0.68
    2010-09-14 20:17:05.338 [5088:1034]: iTunes: Software payload version: 8B117
    2010-09-14 20:17:15.876 [5088:13c4]: iTunes: Specifying UOI boot image
    2010-09-14 20:17:15.877 [5088:13c4]: requested restore behavior: Erase
    2010-09-14 20:17:15.881 [5088:13c4]: amai: AMAuthInstallPlatformCreateDataFromFileURL: can't resolve file
    2010-09-14 20:17:15.882 [5088:13c4]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\ADMINI~1\AppData\Local\Temp\Per90FE.tmp\amai\debug\tss-request.plist
    2010-09-14 20:17:16.842 [5088:13c4]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.31-b2)
    2010-09-14 20:17:16.843 [5088:13c4]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\ADMINI~1\AppData\Local\Temp\Per90FE.tmp\amai\debug\tss-response.plist
    2010-09-14 20:17:17.279 [5088:1038]: iBoot build-version = iBoot-931.18.27
    2010-09-14 20:17:17.280 [5088:1038]: iBoot build-style = RELEASE
    2010-09-14 20:17:17.280 [5088:1038]: AMDeviceIoControl: GetOverlappedResult failed
    2010-09-14 20:17:17.280 [5088:1038]: AMDeviceIoControl: pipe stall
    2010-09-14 20:17:17.280 [5088:1038]: USBControlTransfer: error 31, usbd status c0000004
    2010-09-14 20:17:17.280 [5088:1038]: command device request for 'getenv radio-error' failed: 2008
    2010-09-14 20:17:17.280 [5088:1038]: radio-error not set
    2010-09-14 20:17:17.281 [5088:1038]: unable to open device_map.txt: No such file or directory
    2010-09-14 20:17:17.282 [5088:1038]: <Recovery Mode Device 077D8BF0>: production fused device
    2010-09-14 20:17:17.282 [5088:1038]: interface has 1 endpoints, file pipe = 1
    2010-09-14 20:17:17.282 [5088:1038]: <Recovery Mode Device 077D8BF0>: operation 4 progress -1
    2010-09-14 20:17:22.283 [5088:1038]: AMDeviceIoControl: WaitForSingleObject failed
    2010-09-14 20:17:22.283 [5088:1038]: AMDeviceIoControl: failed, error 997, usbd status c0000004
    2010-09-14 20:17:27.783 [5088:1038]: AMDeviceIoControl: WaitForSingleObject failed
    2010-09-14 20:17:27.783 [5088:1038]: AMDeviceIoControl: failed, error 997, usbd status c0000004
    2010-09-14 20:17:33.283 [5088:1038]: AMDeviceIoControl: WaitForSingleObject failed
    2010-09-14 20:17:33.283 [5088:1038]: AMDeviceIoControl: failed, error 997, usbd status c0000004
    2010-09-14 20:17:33.783 [5088:1038]: USBControlTransfer: error 997, usbd status c0000004
    2010-09-14 20:17:33.783 [5088:1038]: command device request for 'saveenv' failed: 2009
    2010-09-14 20:17:33.783 [5088:1038]: AMRAuthInstallDeletePersonalizedBundle
    2010-09-14 20:17:33.809 [5088:1038]: removed personalized bundle
    2010-09-14 20:17:33.809 [5088:1038]: <Recovery Mode Device 077D8BF0>: Recovery mode failed (result = 2009)
    2010-09-14 20:17:33.828 [5088:1034]: iTunes: Restore error 2009
    Message was edited by: red71rum

  • Ipod Touch 3G is stuck in recovery mode, but Itunes wont recognize it.

    Hey,
    yesterday evening, I updated to iTunes 10 and then after that updated my Ipod touch to the latest OS 4.0.2. somewhere along the way during my ipod updating, the cord got pulled out of my PC and I quickly plugged it back in. but it said there was an error during the installation and now my ipod is stuck in recovery (shows the logo and then the itunes and usb screen. it is recognized by my pc just fine, but says its in recovery mode. yet my itunes will not recognize that it is plugged in at all. So I can't even try and fix the problem via itunes. there seems to be nothing to do. Any help would be great.
    Thanks.

    I am having the same problem. I think it has something with iTunes and not just the PC.

  • My iPod Touch 3G is stuck in recovery mode.

    I've tried different ports, I've disabled firewall and completely uninstalled antivirus and anti-spyware... I've used shift restore, I've tried DFU mode, no other computer to try it on, though.... I'm completely stuck.  I have Windows 7 running most recent itunes.  I go through this every time there's an update and eventually it would just finally take, but this is a new computer and I've honestly spent every moment that I'm home trying to get this update through. 
    Here's what diagnostics says:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Dell Inc. Inspiron 620
    iTunes 10.5.1.42
    QuickTime 7.6.9
    FairPlay 1.13.36
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 002DAE540A610EA8
    Current user is not an administrator.
    The current local date and time is 2011-11-24 17:21:14.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: d240762dcba7ac2b304ed2e0330e7b2b
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {E2EE9C0B-9374-43FE-8979-9692069312F7}
    Description:          Dell Wireless 1502 802.11b/g/n
    IP Address:          192.168.15.103
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.15.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.15.1
    Lease Obtained:          Thu Nov 24 07:48:20 2011
    Lease Expires:          Fri Nov 25 07:48:20 2011
    DNS Servers:          192.168.15.1
    Adapter Name:          {9FC60966-E79B-4811-BDFE-990B8F7F9C61}
    Description:          Realtek PCIe GBE Family Controller
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 17:00:00 1969
    Lease Expires:          Wed Dec 31 17:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-11-24 16:58:06.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHlpa64 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: Optiarc DVD+-RW AD-7270H, Rev 101A
    Audio CD in drive.
    Found 12 songs on CD, playing time 36:33 on Audio CD.
    Track 1, start time 00:02:32
    Track 2, start time 02:03:62
    Track 3, start time 04:10:00
    Track 4, start time 08:22:35
    Track 5, start time 11:19:42
    Track 6, start time 14:55:15
    Track 7, start time 18:07:70
    Track 8, start time 20:54:67
    Track 9, start time 24:02:15
    Track 10, start time 26:45:47
    Track 11, start time 29:22:27
    Track 12, start time 32:41:65
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   8 16 24 32 40 48.
    The drive CDRW speeds are:   8.
    The drive DVDR speeds are:   8.
    The drive DVDRW speeds are:   8.
    **** Device Connectivity Tests ****
    iPodService 10.5.1.42 (x64) is currently running.
    iTunesHelper 10.5.1.42 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    It's saying there's no ipod, but I see my ipod listed on the sidebar.  It doesn't SHOW as an ipod when I look at it in my computer, but that's only since recovery mode started.
    Any suggestions?

    What happens when you
    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software
    Next
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    The try on another computer to help determine if you have an iPod or computer problem

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