My ipod touch has frozen what can i do

I jusr got ipod touch for xmas and it has frozen any ideas on what to do will not even switch off...

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar

Similar Messages

  • My Ipod touch has frozen while using an app.

    My new Ipod touch has frozen while I was using an app. I can't even turn it off. It has pink and blus stripes on the screen. I don't want to lose all my stuff and haven't yet got a back up on the computer. What should I do?

    Have you tried a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. 
    See here for more assistance.
    http://support.apple.com/kb/TS3281
    B-rock

  • HT1414 ipod touch has frozen and wont turn off

    my ipod touch has frozen and wont turn off, ive left it so it locks but it wont go that far...what should i do? thanks

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1296 My ipod touch has frozen

    My old ipod touch has frozen. The touch screen won't respondand itunes is not recognising or syncing it. The sleep button doesn't work so I can't hold it down with the home button. Is ther any other way I can get it working again?

    Try as best you can with the bad button.:
    - iOS: Not responding or does not turn on
    - When it says place the iPod in recovery mode use this program:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • My ipod touch 2g burned what can i do ???? help me please

    my ipod touch 2g burned what can i do ???? help me please

    Setting an electronic device on a bed or other insulative material can cause the device to overheat. If it's still hot, wait until it cools down and it may then work normally. If not, try the normal troubleshooting steps: restart, reset, restore:
    http://support.apple.com/kb/ht1430
    http://support.apple.com/kb/HT1414
    If that doesn't cure the problem, your iPod may have suffered a hardware failure and will need service.
    Regards.

  • My ipod touch is disabled what can i do to fix the problem?

    my ipod touch is disabled what can i do to fix the problem?

    Connect in recovery mode and restore, explained in these articles: iOS: Unable to restore and iOS: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • My ipod touch has frozen and i have a screen with blue lines in it what does this mean

    my ipod touch has come up with a white screen with blue lines in it
    what does this mean and how do i fix it the ipod will not turn off can
    someone please help me.

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)

  • My ipod touch has frozen on the turning on screen, it wont turn off, ive tried reseting it and it turns off then freezes again, what do i do?

    My iPod is really important and has loads of pictures and things on.

    Try the following but the iPod may have to be erased.:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Help, my ipod touch has frozen when downloading ios 5.1?

    Can anybody help please? I was downloading the newest version onto my ipod touch and the ipod has frozen. I have tried turning off and resetting to factory settings but nothing works.

    I went through two of the apple support webpages and the ipod is now connected, so the password was not the problem. I recently installed a new ActionTec modem and had to adjust a couple settings.
    The topics I read were:
    "iOS: Troubleshooting Wi-Fi networks and connections" and
    "iOS: Recommended settings for Wi-Fi routers and access points"
    See URLs:
    http://support.apple.com/kb/TS1398
    http://support.apple.com/kb/HT4199
    I thought these articles were well written, helpful, and were written from the perspective of customer usability (and better than what I typically find on other company websites).

  • My Ipod touch was stolen, what can i do to track it down or somehow find it ?

    My ipod touch was stolen and I would like to know what I can do to try to find it again & have it back in my hands.
    Please Help !

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing
    Reporting a lost or stolen Apple product                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My kids ipod touch not working, What can we do?

    I connected by mistake the charger of my ipad 3 , to my kids ipod touch 4g, now the ipod touch does not power on it only displays the apple logo and then turns off, then it turns on again but only the apple logo and then turns off again, i tried reset it in itunes and did not work, What can we do? Thanks a lot for your help....

    Apple Support recommends the "5 Rs": reset, restore, reading, 'riting, and 'rithmetic.  I'm kidding about the last 3.  Check out the iPod section of Support.

  • Help my IPod touch has been stolen  can we block it or wipe it

    Hi can anyone tell me if we can swipe an iPod touch in anyway through iCloud or block it as its been stolen . Thank u

    f you have previously set up/configured the FindMyIPod service in the iPod's settings, you might be able to track it that way by going to www.icloud.com and signing in with your Apple ID.  Then click the FindMyiPod icon.  This also requries that the iPod Touch be still powered on, connected to a nearby Wi-Fi network whose location has been correctly entered into Apple's location database) and not have been restored by somebody else who my have located the device.
    Otherwise, I'm afraid you are out of luck and will need to look for it as you would anything else you lose. You should report the lost item to the local authorities and change any and all passwords to any accounts you may have set up or accessed with the device. Apple can do nothing to help.
    Reporting a lost or stolen Apple product
    B-rock

  • Frozen ipad2! My apps folders page has frozen, what can I do?

    My apps folder page has frozen. I can select from the other pages and get on the Internet from the same page, but can't select any folders. Any ideas?!

    Do you mean in Safari ? If so try clearing its cache : Settings > Safari > Clear Cache (and Clear History)
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Ipod touch has frozen

    So i was trying to update it and it froze while updating so i cancled everthing and disconnected it, now when i turn it back on it shows a screen to showing the usb connector on the screen and i can't get it to go off, i tried to resent it also and it won't work what should i do

    Plug it into iTunes, it will find an iPod Touch in recovery mode, it needs to finish restoring in iTunes.
    Hope that was helpful.
    -Messymeese/

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