My iPod Touch has jammed while I was listening to a song, I don't even succeed in extinguishing him/it, thing I must do?

Please If  someone succeeds in making me understand as I must do for decontrolling my iPod immediately answer me.They have just given me this iPod and it has immediately jammed, the screen is open on the music that I was listening and any key serves to move it.
Is it as corpse but whit the turned on screen.
Thing I must do?
Please help me.
You sorry for mine bad english.

If Resetting the iPod isn't much help, try connecting to computer and restore the iPod.
Connect iPod to computer or Mac
Open iTunes and let it synchronize.
Press the Restore button. (Note: Make sure you backed up all your data before clicking "Restore". Any unsaved data will be lost forever.)
Your iPod should be running as good as new after the restore.

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