My ipod touch is able to connect to other people's wifi just fine, but it won't connect to the wifi at my house, what can I do?
I have tried everything I can think of to fix this, there are a couple ipads, computers, and a gaming system that all connect to the internet. But my ipod just wont let me, some help would be much appreciated.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
-
i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet
I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down -
HT3893 I was able to get software updates on my iPad just fine but It won't work for my iPhone4
My ipad recognize that Im hooked to an aircard and updated new software just fine, but my iPhone 4 cant seem to do the same and Im trying to update it. How do I do so?
- Try going to Settings>wifi and change the DNS server to Google's 8.8.8.8.
- Also see:
iOS: Troubleshooting Messages
iOS: Troubleshooting FaceTime -
My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.
Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order. -
my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.
my ipod touch has the same problem. I restored it three times, but that can't help.
-
I use to be able to sign in to itunes store just fine but now I cannot get to the itunes store homepage?
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Kid locked ipod. New CP at home. Unable to sync to itunes. how do i unlock?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Diagniostics say everything is fine, but iTunes won't connect to iStore
Below is the diagnostics info.
I am having the same problem on a Win XP machine, neither can connect even though the diagnostics say I can.
Anyone had any success?
Microsoft Windows Vista Professional (Build 6000)
System manufacturer P5K-E
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
iTunes Serial Number xxxxxxxxxxxxxxxx
<Edited by Moderator>
Current user is an administrator.
The current local date and time is 2008-03-08 23:45:04.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8800 GTX
NVIDIA, NVIDIA GeForce 8800 GTX
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A997540A-C3DD-4147-A7E1-7674825108BB}
Description: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
IP Address: 192.168.1.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Mar 08 21:41:28 2008
Lease Expires: Sun Mar 09 22:41:28 2008
DNS Servers: 24.226.10.193
24.226.10.193
24.226.1.93
24.226.10.194
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-03-08 23:44:04.I HEAR YA! Except mine never works anymore...SO FRUSTRATING!!!!
No one seems to be able to help, either.
My scenario:
I have been trying to connect to the iTunes store forever, and every time I do, I get the message: iTunes could not connect to the iTunes store. Make sure your internet connection is active and try again.
I moved several months ago and it seems like the store hasn't worked since.
I have tried to troubleshoot myself to avoid bothering anyone else: restarting comp, uninstalling and re-stalling, checking firewalls, diagnostic tests, etc. - nothing has worked.
When I run diagnostics, everything is A-OK as it pertains to the network and iTunes store connections. Here is the summary:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2350
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 2FD44F1F919BB636
Current user is an administrator.
The current local date and time is 2008-03-15 14:13:48.
iTunes is not running in safe mode.
Video Display Information
RADEON 9200 SERIES - Secondary
RADEON 9200 SERIES
NVIDIA GeForce FX 5200
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
o
+
# External Plug-ins Information **
No external plug-ins installed.
o
+
# Network Connectivity Tests **
Network Adapter Information
Adapter Name: {D0BCB334-2453-4CB1-9216-1C5334E0F164}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 71.237.45.233
Subnet Mask: 255.255.248.0
Default Gateway: 71.237.40.1
DHCP Enabled: Yes
DHCP Server: 68.87.66.13
Lease Obtained: Sat Mar 15 13:59:30 2008
Lease Expires: Sat Mar 15 15:13:23 2008
DNS Servers: 68.87.85.98
68.87.85.98
68.87.69.146
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
o
+
# CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0), Pfc (2.5.0.204), MxlW2k (1.0.1.104), Cdr4_xp (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), pwd_2k (5.2.0.91), GEARAspiWDM (2.0.6.1),
D: Lite-On LTN486S 48x Max, Rev YDS4
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 31:18 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
o
+
# iPod/iPhone Connectivity Tests **
iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2. Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4. Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7. Device is working properly.
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
MEGAN ROBIN (F:\), iPod nano (3rd Generation) running firmware version 1.0
Serial Number: YM7376SAYXT
Bus Speed: 61440
o
+
# iPhone/iPod Touch Sync Tests **
One or more sync tests failed.
I see that this is a relatively common problem among iTunes Windows users, and I am not seeing a lot of solutions...sigh...please help? -
I just upgraded to ff 6.0.1 via an automatic push. Since then, ff hasnt been able to connect to the internet. Error message:
Firefox can't establish a connection to the server at www.google.com.Firefox can't establish a connection to the server at www.google.com.
IE has no trouble connecting to the internet.After upgrading, your firewall may not be recognizing the new Firefox version and is not allowing it access to the internet. On your firewall progam's allowed applications list, remove Firefox, then re-start Firefox, try going to a website, your firewall will detect the new version of Firefox, then give the permissions needed for Firefox to have internet access.
*See: [https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox Cannot connect after upgrading Firefox]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Macs fine but PCs won't connect to AEBS - Ideas?
Just switched out my old Linksys WAP and installed AEBS - all the Macs in my house work great but my Windows XP laptop refuses to connect to the new wireless network.
It can see the new SSID in the network list but won't connect. Doesn't even get as far as the WPA password prompt so it's not a security issue.
Anybody got any ideas??
Thanks,
SMThis may not be the solution to this particular issue, but try it out.
Some windows systems save network settings based on your SSID (wireless network name). If you're using the same SSID as your previous router and are using a different security method or other different settings, Windows may not connect.
An easy way to fix these issues is to chance your SSID in your airport base station settings.
You can also try changing the security method or disabling security. -
A few days ago, I tried to redownload Sims FreePlay onto my iPod. I needed more room to update it to the latest update so the app just stayed on my screen but it's as if it's waiting to download. Today, I freed up a good 2GB of space on my iPod so the app should have no problem downloading. Instead of downloading, it says "Unable to Download Application" and that it could not be installed at this time. I downloaded a new app that downloaded with zero problems and I even updated an app with no trouble at all. I've also tried to delete the app so that I could just restart the download but nothing seems to work. Please help me. My progress that's stored on the cloud is going to expire either tomorrow or Saturday.
That meassage and that you can downoad other apps indicates an Apple problem. Nothing you can do except keep trying.
-
Apple IPod Silver slim-line.: Lost for many years, found and charged it. Turns on Has picture of IPod on the screen with an unhappy smilie on it.
Message says contact Apple.com/Support.
On Back designed by Apple California made in (China) I think. 1st row of numbers A105 EMC 1984: 2nd line Rated 5-30Vdc; Last line 1.0A max
Can you please tell me how to make it work bearing in mind that I am not really computer literate at 72 years of age?
It has engraved on back in strange printing FC (c) inside C C E a screen with double square perimeters inside the letters V(Cc) I then a Tick in a circle. That is all apart from the apple with a bite out of it.Take a look at this article: iPod displays a sad iPod icon - Apple Support
-
i upgrade my iPhone 4 to iOS 6 and if I'm close to my router the signal indicator comes on and the phone connects to the wifi just fine, but if I step away from the router my phone does not have signal and cannot connect to Internet
I can use my iPhone only with wifi .
I don't get any signal and I can not connect to
The Internet without wifi.
When I don't use my wifi from home I have lost all connection to the net
My iPhone is on and working it does not shut down -
I have an iPod Touch and am going on a cruise where I have been told that Safari won't work on the ship so I need to download Firefox. My iPod said that Safari cna't download it from the Firefox website. I found "Mercury Web Browser" Firefox, in the app store (free) and am wondering if that is what I need? Help, I'm leaving on Sept. 3/12. Thanks.
- I never heard that but it may be true. It could be that for some reason Safari can't be used to log into the network. Once logged in, Safari should work fine
- However, I see nothing that say the Mercury Web Browser is Firefox. I would contact the cruise line and ask if and how you use the ship's['s wifi for an iPhone or iPad (it will apply to iPod touch) -
my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time.
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