My ipod touch is connected but not recognized by my computer or by itunes

my ipod touch is connected to my computer but is not recognized by either my computer or by itunes (but my old ipod is recognized by itunes) - why can i not get it to be read? (it charges, so i know the usb cable works)

Did you try placing it in recovery mode:
iPhone and iPod touch: Unable to update or restore
In DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • Ipod touch is "malfunctioning and not recognized" by my computer

    When I plug in the touch (4th gen) to my pc I get the message that "a device connected to this computer has malfuctioned and is not recognized."
    On top of that, the touch won't sync to my account wirelessly so new music I purchased will not download to it. I can't even access the itunes store from the touch. It keeps wanting my to reenter my password over and over when I try to view my account. I've tried to update the operating system, but there is no updates available tab in my settings-general. Any suggestions would be much appreciated.

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    - Also
    - Try another cable and USB port
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Try another computer

  • Ipod touch 3rd gen. is not recognized

    My ipod touch 3rd generation is not recognized on my computer or on the itunes website.  I have tried everything listed on this websie and still nothing.  The usb cable I am using I got from ebay because I bought the ipod at Unclaimed Baggage store and did not come with usb cable.  Does anyone have any idea what to do, the only other thing that I can think to do is purchase new usb cable from apple.com because ipod is working great; just won't sync to computer.
    Fred

    I'm not sure what you meant by, "on the iTunes website".
    Have you read this: http://www.apple.com/support/ipad/assistant/itunes/
    Or this: http://support.apple.com/kb/TS1538

  • I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

    I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

    Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
    (When you replaced the Hardisk, you should also replace the battery.)
    Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
    You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
    Have a nice day!

  • My ipod touch 4th generation is not recognized by itune

    My ipod touch 4th generation is not recognized by itunes or my computer.
    It has a list of instructions as to how to fix it and I followed them until it said to load the driver for the device from a disk.
    I have no such disk nor do I know of one.
    My computer said the driver is present but there is a problem installing it.
    Does anyone know of what disk they are talking about?

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch (generation 4) is not recognized by itunes. I've each time to reinstall itunes, it works few days and suddenly not without reason-only was is reinstallation-reset of ipod doesn't change something.does someone can help me please?

    my ipod touch (generation 4) is not recognized by itunes. I've each time to reinstall itunes, it works few days and suddenly not without reason-only was is reinstallation-reset of ipod doesn't change something.does someone can help me please?

    Wow the customer service is even worse. Does Apple want me to go around jailbreaking my iPod now so I can use something that actually recognizes my product?

  • When i try to put apps on my ipod touch it says it not authorized for this computer and to go on the website and do it. but i dont know how?

    When i try to put apps on my ipod touch it says it not authorized for this computer and to go on the website and do it. but i dont know how?

    Hello Bobbie,
    Have you authorized your iTunes library yet to play and sync your iTunes purchases? To do this, head to the Store drop down menu and choose Authorize This Computer.  Then enter in your iTunes store account credentials and then try resyncing your iPod.
    B-rock

  • HT1853 My ipod is hooked up to the computer but not recognized by my computer or by i tunes but it still says do not disconnect please help!!!

    .

    Hi greyangel23,
    I have an article for you that will help you troubleshoot this issue with your iPod not being recognized:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • TS1538 my ipod touch 4g isn't being recognized by the computer nor Itunes.

    My ipod touch 4g isn't being recognized by the computer nor itunes. I didn't charge my ipod for about a week and then I bought a new usb cord and since then my ipod won't be recongnized. I've tried everything and nothing seems to work. My ipod still charges on the computer. Please help!!!!

    Did you try everything here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Next try another computer.

  • TS1369 iPod not recognized in 'My Computer' and in iTunes for Windows

    iPod not recognized in 'My Computer' and in iTunes for Windows. Does not show up.

    Have you tried here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?

    I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?

    Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
    Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
    You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings

  • IPod not recognized in 'My Computer' and in iTunes for Windows 7

    I have stopped the services to the ipod and mobile devices and restarted the services.  I have uninstalled and reinstalled itunes.  My ports are fine and I have tried all gthree ports.  I also switched the cable and yet it's still not recognizing ipod.  I also turned sync automatically off and then back on.  Not sure what else to try.  Very frustrating!!!! Need help!

    Hey webbydebby
    Try out the article below for more troubleshooting steps.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My 4th generation shuffle is not recognized by 'my computer' or by Itunes', what now?

    This is the second IPod shuffle I've been through with the same issue.  It's not recognized on neither Itunes or 'my computer', therefore, Im unable to load anything onto the the shuffle.  The last time this happened, those were the symptoms I experienced before the entire unit went dead.  Any idea what I'm to do next?  I couldn't possibly get 2 x defective units. Anyone?

    Hi jasthom,
    If you are having issues with your iPod nano not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    Apple Support: iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Regards,
    - Brenden

  • IPod Nano does not show under Devices (in iTunes) but is recognized in My Computer and also iTunes opens up automatically when it is connected

    I dont think there is problem with iTunes; I uninstalled the right way and re-installed. And, moreover, my other iPod touch gets connected and synced perfectly fine. However the Nano 6th GEN just refuses to.. . Please help! Have tried all options under apple/support website, and uninstalled/ reinstalled drivers too.
    Using Windows 7, 64-bit operating system
    Some analysis that I did are below, with screenshots, hope it helps:
    Responses awaited....
    Snapshot of Devices when iPod Touch is connected:
    Snapshot of Devices when iPod Nano is connected:
    Snapshot of Device Manager when iPod Nano 6 GEN is connected:
    NOTE: This does not show when iPod Touch is connected.
    Under Device Manager-Portable Devices:
    When iPod Nano is connected: it shows up as "IPOD",
    When iPod Touch is connected: it shows up as "Apple iPod"
    Here is the screenshot for when iPod nano is connected.

    iOS: Device not recognised in iTunes
    Windows: http://support.apple.com/kb/TS1538

  • Ipod Touch Frozen and Unresponsive, not recognized by Macbook

    My Ipod Touch suddenly froze and stopped working. I have a black screen, tried the Ipod "reset" by holding both buttons for at least 10 sec. The apple symbol comes on, then the screen goes back to black. Tried this both connected and not connected to my MacBook. Ipod is not recognized when attached to USB by Itunes or MacBook. I downloaded the current version of iTunes with the same results. Please help.

    I would try and put the touch into a recovery mode.
    1. Start iTunes
    2. Unplug the touch and try to turn it off (hold the sleep/wake button until you see the red slider and turn it off. This may not work so go to step 3)
    3. Hold down the Home button and, while continuing to hold the button down, plug the touch USB cable back into your computer.
    4. Continue to hold the button down until iTunes responds with "an iPod has been detected in Recovery mode". Follow the onscreen instructions and restore the device.

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