My ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?
my ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?
1) See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
2) Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Similar Messages
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when i turn on ipod it says it's disabled and connect to itunes. When i connect to itunes it says ipod locked with pass code unlock before connecting, which i can't do. Help!
You need to manually place the iPod in recovery mode and then restore it in iTunes. See this article for instructions on connecting your iPod to iTunes in recovery mode.
http://support.apple.com/kb/ht1808
B-rock -
my iphone is disabled. it prompted me to connect to itunes but when i connected to itunes... it will just say cant detect iphone because it needs to unlocked. how can i unlocked if theres no way to unlock it? pls advise. ty!
Hey aldrichangel!
Here is an article that has a few suggestions for you that will help you unlock your phone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
we have had to reset our computer so any info on there is also erased. my daughter is in tears and I am frustrated. I have tried the basic technical support of resetting (holding the power button and the home key for 10 seconds, etc) nothing is working and we can not connect to itunes.
Here are Apple's instructions for placing the iPod in recovery mode:
iPhone and iPod touch: Unable to update or restore
You will have to restore to factory defaults/new iPod since yu do not have a backup. Yu can redownload some iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPod touch is stuck on one song in my play list when in the shuffle mode. How do I fix this to shuffle through all the songs in that playlist?
If you go to the Now Playing screen, the Repeat control is the the arrowed racetrack icon on the left side right below the scrubber bar. Tap the icon to change. It is white when Repeat is off.
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ipad is disabled and i had connect to itunes. but when i connected to my computer, its not sinc automatically , still ask me to enter the pascode first. so how can i restore my ipad ? seems my laptop didnt know or never get sinc with my ipad.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
My ipod touch was lost and now I got it back but someone locked it up and says my ipod touch is disabled tells me to connect to my itunes. I connected to my itunes on my computer but will not recognize this ipod touch because since it was lost my computer crashed and nothing could be saved on it so I had to reload itunes and start from the beginning so how do I get my ipod touch out of "disabled" mode?
Try authorizing the computer because that may be the problem. And you need the latest version of itunes. Itunes 11.
To authorize the computer go to itunes then press store then authorize. -
My ipod touch is saying its disabled and to connect to itunes but when i do that it does nothing, what can i do to fix it??
If your iPod has been disabled due to multiple incorrect passcode attempts, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
My ipod has been disabled and it says that i need to connect to itunes , however when i connect it it says that i cannot fix because i have a passcode on it please help, im almost bawiling my eyes ... please help
iOS: Unable to update or restore
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I just bought an ipod touch 1st gen, the battery was totally dead, when it was charged enough to turn on I did a total restore. Now there is a picture of the usb cord with the itunes symbol above it. I assume the means it wants me to connect it to itunes but when I do it dosnt show up on the side bar in my itunes. I waited ten min. nothing. Right now I am chaging it using my ipads ac adapter. Please help
You are using the USB cable that came with the iPod?
Powering Apple and third party peripherals through USB
Might be your security software prefenting hte device from being recognized by iTunes.
iTunes for Windows: Troubleshooting security software issues
iOS: Device not recognized in iTunes for Windows -
I really need help with this, my iPod was disabled by my brother and I don't know how to get it back to normal again. I connected it to iTunes and it still shows up there with all my songs. However, the iPod itself is not working. I've tried multiple things but I don't want my data to be erased so im a bit cautious about what to do. Also, it would help if someone could explain what exactly happens when an iPod is 'restored' 'restored mode' or in 'recovery mode'. If someone could help me it'd be much appreciated. Thanks
You need to restore.
Everything should be on your computer, so you can just sync it back.
iPod touch User Guide (For iOS 4.3 Software) -
My daughter got locked out of her ipod touch 4th generation. It now says ipod disabled, connect to itunes. I have plugged it into my computer and to I tunes and It doesn't connect to either. I have plugged in my sons ipod using the same cord and his connects with itunes so I know its not the cord or usb ports on my laptop. I have tried holding the home button and power button until it shows a cord and the itunes icon and say connect to itunes and I still get nothing... Please help!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
HT1212 My ipod touch is disabled and it said connect to iTunes
My ipod touch have a password and my kid disabled it, and I can't use it.. How can I unlock it?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
My son has a 3rd generation ipod touch. He couldn't remember the passcode and locked it up. It is saying that you have to connect it to Itunes to unlock it. However, when I hook it up to Itunes, it says that you have to unlock it first. I need help in getting it unlocked! Someone please help me???
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
If recovery mode doesn't work, try DFU (Device Firmware Update) mode instead using the instructions in this article.
http://www.iclarified.com/entry/index.php?enid=1034
B-rock -
My daughter's iPod touch is disabled and I cannot connect to iTunes
My daughter's iPod went crazy the other day making noises (she was no where around) and when I found it the message said that the iPod was Disabled and that it should be connected to iTunes.I tried this and it said that it might need an upgrade and possibly to be restored. I clicked ok but it only got so far through the software upload before it returned to Disabled. I did a little searching and tried the connect while holding the home button thinking this would work but alas - no joy! I've repeated this and gone in circles looking at discussions and now discovered that I cannot even turn off the iPod (with the slider) I held done the home button and on/off, restarted and then... you guessed it, disabled. Any help?
Have you tried following the recovery mode instructions in http://support.apple.com/kb/HT1212 and summarized as:
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