My ipod touch is disabled and won't turn off, itunes doesn't recognize the device and i can't see the serial number on the back

My NOSY (now ex) husband did something to my ipod touch and it is now disabled. It was dead and I charged it and NOW the sucker won't turn off. When I connect to itunes i see a message that says i have to UNLOCK it with a passcode. I tried to get apple support but they want my serial number. Well...the ipod wont turn on!!! I've had it at least 6 years and have moved and I can't find my paperwork and WHO can read that serial number on the back? I know its kind of outdated (third generation, I believe)but its mine, I love it and it has ALL my music on it.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

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