My Ipod touch is frozen...I've tried numerous times holding both the buttons down for 10 seconds until the apple icon appears, and it does, but then goes straight to the screen showing the usb cord pointing to the itunes symbol???It wont do anything else!

I need this to work...my daughter is going crazy without it...any other suggestions???

Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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HT4623 why is my iphone showing a usb cord pointing at a itunes button

I downloaded IOS6 update on my Iphone and now it only shows a usb cord pointing at a itunes button, what do i do?

I have plugged it into the computer and done a restore and it gives me an error. It will not restore. What is the next step.

My Itouch is stuck on a screen with a USB cable pointing to an iTunes symbol but when i try and connect to itunes it doesn't recognize it. I can't turn it off because my touch screen isn't working although my sleep button is, Help please?

My iPod got slightly wet but only slightly. Could this have done it?

Turn it off. If it got wet somehow, you may try drying your ipod off. The slow method would be a sunny window sill. You could use a hair dryer on LOW, pointing it at the contacts. When it drys out, charge itand try a hard-reset. If it still doesn't function properly.... ?

HT4623 help me to troubleshoot my ipad2 there is software update and i updated mine from 5.0 to 6 version but now the screen shows only usb cord arrow up sign then itunes and music logo. it has been like this since last night.what i will do?

help me to troubleshoot my ipad2 there is software update and i updated mine from 5.0 to 6 version but now the screen shows only usb cord arrow up sign then itunes and music logo. it has been like this since last night.what i will do?i even tried turning it off but it doesnt work too. i only see the apple logo and it comes back to cord image and itune then after 30 secs the screen turns black. help me please.

The iPad is telling you to connect your iPad to iTunes on your computer so do it. You may have to restore the device.
Restoring iOS Software.
http://support.apple.com/kb/ht1414
You may need this as well.
Unable to update or restore iPad.
http://support.apple.com/kb/ht4097

HT1414 My screen shows a USB cable pointing to the ITunes icon. What is my next step? I can't do anything from there on.

My screen shows a USB cable pointing to the ITunes icon. What is my next step? I can't do anything from there on.

Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1459 Myipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. Computer says my device has malfunctioned. Tried to reset, but didnt help

My ipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. When I try to plug it in, my computer says that it cannot recognize my device due to malfunction. Tried to reset the ipod twice, but didnt change anything.

- Try another cable as yu siad
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. Using WinVista Homebasic. Please help?

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. I can access the contents of the device via the connection leads using 'My Computer' but not through Itunes as the message always appears!! Using WinVista Homebasic. Is this a known fault with the Ipod4 and VISTA? It works okay on a laptop, however, I would like an expert to take me through the steps to sort out my home desktop computer? Please help? Thanks in advance
I

Try this previous discussion:
https://discussions.apple.com/message/11240674#11240674

HT4097 my iPad 3 showing the apple logo, but won't reboot, tried few time hold sleep/home button but still wont work, what can i do

my iPad 3 showing the apple logo, but won't reboot, tried few time hold sleep/home button but still wont work, what can i do

Read
http://support.apple.com/kb/ht1808

I have installed Premiere Elements 11 from a disc I bought from Amazon. I keeps asking me to re-install or if it does start stops a few minutes after I start a project. I have a windows 8.1 PC. I have tried numerous times to install the program and als

I have installed Premiere Elements 11 from a disc I bought from Amazon. I keeps asking me to re-install or if it does start stops a few minutes after I start a project. I have a windows 8.1 PC. I have tried numerous times to install the program and also to open it as Administrator as suggested by a friend but it still refuses to work. I need direct help from Adobe but don't know how to get to them on this website as they seem to rely on user forums to advise customers.

WhiteHouse Norm
This question is already being responded to in the following duplicate thread
Premier elements 11 keeps stopping
Please reply in the other thread which has a discussion in progress.
Thank you.
ATR

My ipod just shows a USB cord pointing to the iTunes sign. Ive tried to restart it but its says theres an error-3194. What do I do?

What do I do when the Ipod has a USB cord pointing toward the iTunes signal? I have tried restarting it but it says there an error #3194.

See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

My iphone rebooted and now it shows a USB cord pointing to the Itunes symbol

My IPhone rebooted or reset itself after trying to update, now it shows the USB cord pointing to the ITunes symbol. How do I synic it? What do I do?

Connect it to iTunes and upgrade or restore it.

My phone is just showing a usb cord pointing to itunes

when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.

http://support.apple.com/kb/HT1808 see link.
have you plugged your phone to your PC and see what itunes says, looks like you have to put the phone in recovery mode.

My ipod touch isnt working I tried to reset it and the apple logo comes up but then goes to a black screen. What else can I do?

My ippd touch isnt working i tried to reset it and the apple logo comes up then goes to a black screen. What else can I do?

Try connecting to your PC in Recovery Mode ane restore it. See this article for help on getting your iPod into Recovery Mode.
iPhone and iPod touch: Unable to update or restore
B-rock

My Ipod touch is frozen...I've tried numerous times holding both the buttons down for 10 seconds until the apple icon appears, and it does, but then goes straight to the screen showing the usb cord pointing to the itunes symbol???It wont do anything else!

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