My iPod touch is frozen/not "touching" is there ANY way to fix this at home
I have a 2nd Gen 16G iPod touch not purchased at an apple store. I have had it literally a month, and I was walking home from work the other day turned it on, and went to "slide to unlock". . . And it wouldn't work. If I double click home I can kind of work the music, but only the volume and forward. Slide to power off, slide to unlock and any other touch function is unavailable. I plan to go to an Apple store tuesday but seeing as I have not dropped, scrathed or damaged my ipod in anyway I am confused as to how to explain that it just happened... I am a student and would prefer to not spend any more money. I have restored and reset it. ANY SUGGESTIONS??!!!
You do have a warranty on you iPod for 1 year. So you would not have to pay for it. Umm let me think... did you try holding down the sleep and home button. Or going on to your computer and restoring the original settings. Do you have a lot of apps on there. I don't no if that would slow it down or make it not work but I am just trying to help. I would take it into an apple expert. Good Luck!
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Basic troubleshooting steps
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iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
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Apple - Support - iPod - Repair pricing
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Apple Retail Store - Genius Bar
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Service Answer Center - iPod
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Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
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Pictures from where?
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quick test based on screendump from your picture
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Why not use the Facebook App?
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Do you have another charger to test with?
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Hello Abdo_Zain,
I would be concerned too if I was not able to gain access to my iPad. If you are unsure what your Apple ID is, you can find the steps in this article:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
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Apple - iForgot
https://iforgot.apple.com
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Thank you for using Apple Support Communities.
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