My ipod touch is frozen on a connect to itunes screen? Help!

I need support! My ipod touch is frozen on a connect to itunes screen??

Hello there, DebraAguirre92.
The following Knowledge Base article provides some great steps for resolving the issue you are having:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

My ipod touch is frozen on the connect to itune screen after an update

My ipod touch is frozen on the connect to itune screen after an update. What do I do to solve the problem. The power on-off button does not permit me to reboot the system.

The BOLD may be necessary
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch is frozen on the connect to itunes screen. i have tried resetting it three times but nothing works. i cant keep it on to drain the battery because it wont stay on. can anyone help me?

Help?

- Have you tried another cable and USB port?
- See if placing the iPod in DFU mode will allow iTues to see the iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try on another computer to help determine if you have an iPod or computer problem

Ipod touch 4G is stuck in "connect to itunes" screen.

I just got my brand new Ipod Touch 4G (iOS 4.3.5), I connected it to my PC and put some music on it, I was using itunes 10.4.
I update to itunes 10.5.0 and it wouldn't recognize my ipod. I searched online for solutions with no luck.
Itunes says: "itunes was not properly install....."
In My Computer my ipod showed as Camera Device, wouldn't let me copy videos or pictures to the folder.
In Device Manager, Apple Mobile Device (Recovery Mode) has the yellow warning triangle
I don't have a CD with the ipod software -it didn't come with it- but I downloaded iOS 4.3.4, iOS 4.3.5 and iOS 5 in case I need them.
I updated to itunes 10.5.1 and it recogized my ipod, it said a new iOS 5 was available, so I click to update to it.
Everything was going right, until my ipod got stuck in the "connect to itunes" screen, and it didn't restore. (error 1604)
Some times (with no reason at all) itunes would recognize my ipod and say "itunes has detected an ipod in recovery mode. you must restore this ipod before it can be used with itunes" I click OK, Restore and Update, it takes some time and then, "error 1604"
I've been searching online, but nothing works, I've tried these:
-Putting the ipod in DFU mode, it would restart the ipod but the same screen will come up.
-I uninstall, verified and reinstall itunes and its components (itunes, QT, Apple Software Update, AMDS, Bonjour, Apple Application Support)
-Restart a million times my pc after installing.
-downloaded fixrecovery.exe but it won't even start because zlib1.dll was not found.
-downloaded RecBoot and it says "I must install the following .NET framework: v4.0.30319" -How do I know what framework I have???
inside the RecBoot folder was the program iPHUCWIN32.exe, I started it and it says "this application has failed to start because iTunesMobileDevice.dll was not found".
*Note:
My HP Pavilion G60-235DX Notebook won't let me install updates from the Windows Update software (error 80096001). for a while now.
The DVD/CD drive dissapeared from my computer (about 2 months ago), haven't found a solution for it yet (can't afford to take it to a repair shop or send to HP) that's why I'm trying myself.
I want a solution for the IPOD problem, the rest will come later.
Seriously guys, can some one help me with this? I'm desperated...
Any good software to restore my ipod ? (I don't care about erasing all the content -I want it to work like it supposed to).

I connected my ipod to another pc with windows vista also, with itunes ver. 10.4.1.10 but error 3194 came out, so now I'm going to try this:
Exit iTunes
Locate your hosts file:
In Mac OS X /etc/hosts
In Windows c:\windows\system32\drivers\etc\hosts
Open the hosts file with Administrator privileges using Notepad.
Add the following lines to the very bottom of the hosts file:
#74.208.105.171 gs.apple.com
Connect your device to the computer
Launch iTunes
Put device into DFU Mode by turning your device off and then holding down the sleep and power button for 10 seconds, then release the power button but hold onto the home button until iTunes tells you that the device is now in recover mode
Use the iTunes Restore feature as usual with the iOS device
Once your iOS update is finished, remove the “#74.208.105.171 gs.apple.com” line from your hosts file again so that iTunes can properly update as usual.
<Links Edited by Host>

My ipod touch is stuck on the connect to itunes screen.

today i tried to update my ipod touch through i tunes. unfortunately it became disconnected and now is stuck on the connect to itunes screen. itunes doesnt now recognise my ipod and ive tried switching the ipod off then on again and holding both buttons at the same time but nothing works. i even tried deleting i tunes then reloading it but that didnt work either. does anyone out there know how to sort out my ipod? im so worried.

Place the iPod in recovery mode and then restore it via iTunes. For recovery mode see:
http://support.apple.com/kb/ht1808

HT201263 the ipod touch is stuck on the connect to itunes screen....help!

Itunes will not recognize the ipod as being plugged in to the computer, and when you try to turn it on or hook it up it stays on the connect to itunes screen. i tried doing the trick where you hold in the home and sleep buttons until the apple logo comes up, but it just keeps going back to that screen. can anyone help me? thanks a ton!

- Have you tried another cable and USB port?
- See if placing the iPod in DFU mode will allow iTues to see the iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try on another computer to help determine if you have an iPod or computer problem

Ipod touch 1st gen stuck at connect to itunes screen and wont restore

So can someone help i came home yesterday and i was looking for my ipod well when i found it. It was off when it usually stays on for ever after i charge it i try to cut it on and it goes to the connect to itunes screen so i try to restore it and it give me a error message saying unknown error (1) occured. I dont know what to do please help

Try on another computer with another USB cable.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My 3rd gen ipod touch is stuck on the "connect to itunes" screen

I have a passcode on it so I'm pretty much just stuck there.
I've tried restoring it, but the processes that were given in the links I found didn't work.
I've also noticed that when I'm turning my ipod off and it get to the power down screen, the touch screen is unresponsive.
Any help is appreciated, thank you in advance.

Try restorng the iPod to factoery defaults/new iPod. If still have the problem you very likely have a hardware problem. If you have an Apple store nearby, I would make an appointment at their Genius Bar.

My screen is frozen on the connect to iTunes screen. help!

I bought my iphone 4 in Australia on contract and unocked it. then i came to Singapore and its been working fine for the past 10 months, but only recently i updated my phone for the first time and it would not recognise my sim card. so i connected my phone to my computer, and when itunes opened it told me that my sim card was not recognised on my phone. now i thought by updating my phone apple recognised that it was unlocked so they just locked it again. i didnt understand the difference between jailbreak and unlocking a phone. so during the state of the phone being my normal screen page with no sim shown, i tried jailbreaking the phone so it could work again with my sim card from singapore, but as it re booted, it froze on the emergency screen with the attached to itunes screen. now i dont know what to do? my phone is locked, i cant use it and its extremely frustrating as i need to use my computer asap. please help me asap!
thank you!

I posted a new question while ago almost like this, no jailbreaking, so I need help.
I started restoring phone 10 hrs ago. iTunes still shows "restoring iPhone firmware" and phone stuck on the screen showing usb cable up to iTunes.
ITunes is not locked up, but it's never taken this long to restore. I need phone asap because it's my daughters b-day today and expecting calls...
Fixing to manually shut windows down and attempt start over.

My 8GB Ipod touch is stuck at the connect to itunes screen, and when I plug it in my itunes does not recognize it, and a box appears that says usb does not recognize device. How can this be fixed?

How can I fix my ipod coming up as USB cannot recognize device?

Did you find a solution?
My touch is doing the same thing.

My ipod touch is stuck on the connevt to itunes screen! Wont go away!

My ipod touch is stuck on the connect to itunes screen. It will not go away, no matter what I do. I have tried to restart it, but the screen comes back. I don'tknow what to do please help!

You need to connect it to iTunes and restore it. If necessary, manually place the iPod in recovery mode first using the instructions in this Apple support document
iOS: Unable to update or restore
B-rock

Hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.

My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do

My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?

http://support.apple.com/kb/HT1212

I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

My ipod touch is frozen on a connect to itunes screen? Help!

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