My ipod touch is frozen on a white screen and when i connect it to the computer it doesnt come up on itunes so i cant restore it or reset it! :( please help mee
My ipods been freezing for a while but i just reset it every time it did but now it wont let me reset it, i read about restoring it on itunes but it wont come up on itunes when its frozen on the white screen
Try the white-screen topic here:
iPod touch: Hardware troubleshooting
Frequently it is due to a hardware problem.
Similar Messages
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I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.
See my response to your other post
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My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!
- Let the battery fully drain. The charge for an hour and see what happens, Try resetting too:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connct to computer and restore if it shows in iTunes.
- You can try placing the iPod in recovery mode and then trying to restore. See:
iPhone and iPod touch: Unable to update or restore
- Also see:
iPod touch: Hardware troubleshooting
Frequenly the white scree is due to a hardware problem. -
What should i do if my ipod touch 4 gen. has a white screen and it goes away rarely. Should i return it and get a new one?
If the problem persits after restoring the iPod to factory defaults/new iPod then you likely have a hardware problem. In that case an appointment at the Genius Bar of an apple store or returing it to Apple is in order.
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My iPod touch is alternating between a white screen and the apple startup logo. Is it done for?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod nano just stopped playing songs and when I connect it to the computer it is not recognised in I tunes. I have done the trouble shooting steps but with no luck. What do I do next??
Which troubleshooting steps exactly? Knowing that will help prevent us from suggesting things that you've already tried.
B-rock -
My ipod shows the apple logog no matter what and when i connect it to my computer it doesnt work
Try this http://support.apple.com/kb/TS1538, and if necessary, uninstall and reinstall iTunes. It contains the drivers for the iPhone. If it is necessary to uninstall and reinstall, use this support document and follow the directions closely. http://support.apple.com/kb/HT1923
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HT201406 My iPod touch is frozen on a white screen
My ipod touch is frozen on a white screen
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
hi im abishek and my ipod touh 4 g is stuck on white screen and holding he power and hoe button doesnt work.what should i do?????!!!!!
and also my ipod doesnt show upp on itunes so i cant restore it.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch Is Frozen On A White Screen With Blue And Yellow Bars!! Help!!
What can I do... I even tried resteing it and restoring it... nothing worked!!
Let the battery fully drain. After charging for an hour try:
- Reset
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connecting to computer and try to restore.
- If still white scree then time for an appointment at the Genius Bar of an Apple store. -
My ipod touch its frozen, i can't turn it off or connect it to a computer, HELP!!!!!!!!!!!!!!!!!!!!!
it won't connect to a computer, i tried holding down the sleep/wake button and the menu button at the same time and then again sepratley but nothing happened its just a blank white screen.
Start here:
iOS: Not responding or does not turn on -
I need help to be able to see if I can fix this or something.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod touch 3rd gen stuck on white screen and not recognized in iTunes
So basically I dropped my iTouch in water, removed it and left in a bag of rice for 2 weeks and now the screen is a gray/white colorway and won't show up in iTunes. I've tried doing a hard reset but I can't see if that even works or has done anything. Does anybody have any ideas or solutions for me!?
Apple doesn't repair it. If there is no sign of abuse, they replace it with a refurbished unit. The fixed-price for non-warranty replacements can be found here.
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Itunes doesn't recognise my old Ipod Touch - I have attached it to the computer but nothing happens. How can I update it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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