My ipod touch is frozen on restoring software..i cant even get it to sut down...help?

How do I unfreeze my ipod touch after having tried to restore the itunes software last nite? It never even finished restoring.

Try here:
iOS: Not responding or does not turn on
If the screen remains on and you can't turn it off, try letting the battery fully drain. After charging for an hour try the article again.

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Ipod touch still frozen after restore

ipod touch still frozen after restore

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 4G frozen on restore

Hi folks
I have an iPod Touch 4G. It is a replacement as my old one failed to work anymore (freezing on restore and had pixel issues anyway).
My new one has the most up to date IOS 4.3.5. Today I added my apps back onto it with no issues. When I added my music, the iPod would come back with "No Content", after syncing. There was an error message that would come up in relation to syncing, upon physically connecting the iPod with iTunes open.
Once I resolved that (deleted old backups and manually had to copy some files to a directory), the music was coming up and syncing was no issue. When I played the music, it was jumping a few seconds into a song then going back to the start, skipping, making glitchy sounds. I removed all music and manually added it back. No joy. I removed the music, converted some to AAC and still no joy. Tried numerous fixes from forums etc, but music still doing same. I was reluctant to do a restore, but figured I had no choice.
So I do the restore. Upon restore it freezes. It says "Restoring iPod software" and gets about 1/8 of the way. Like my old one!!! I manually deleted the restore file, so iTunes would download and extract a new IOS. I started again, and still no joy. Freezes again 1/8 of the way. iTunes is up to date also. I am lost and dread going back to the Apple Store, as I will look like an idiot. No doubt they will connect it to a mac like last time and it will restore, and hopefully that will allow me to add music without issues. But that still leaves me with an issue on my laptop (Windows 7) and future dreaded updates.
Very frustrated and need help resolving it the restore issue on my PC.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

My ipod touch has frozen during restore.

I have a 1st generation ipod touch running on firmware 3.1.3
My ipod wasn't working so i clicked restore, but now it's frozen and shows the apple icon and the loading bar underneath.
I've unplugged it and tried again numerous times but it still get's stuck in the same spot.
please help

OR use this method
1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
2. Continue holding both buttons until the iPhone shuts off and begins to restart.
3.You may let go when you see the silver Applelogo.
Thats all Folks!!

My iPod Touch Is Frozen On A White Screen With Blue And Yellow Bars!! Help!!

What can I do... I even tried resteing it and restoring it... nothing worked!!

Let the battery fully drain. After charging for an hour try:
- Reset
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connecting to computer and try to restore.
- If still white scree then time for an appointment at the Genius Bar of an Apple store.

My iPod Touch is frozen on the iTunes music note logo and the USB plug picture. Tried resetting - didn't work. Tried restoring - didn't work. Any ideas besides throwing it out my window?

My iPod Touch is frozen on the iTunes music note logo and the USB plug picture. Tried resetting - didn't work. Tried restoring - didn't work. Any ideas besides throwing it out my window?

Does the iPod/iTunes go through all the steps of restoring the iPod? If yes then:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above from:
http://support.apple.com/kb/TS3694

My ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??

my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me?? anything would be helpful!

What exactly happen? If it started and froze, at what stage did it freeze?
Maybe this:
Hang during restore process
Following Troubleshooting security software will frequently resolve this issue. This issue can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
I would first try restoring on another computer.

My ipod touch is frozen on a screen with the ipod logo and the usb charger cable...i cannot get rid of it...i let the battery die...i held the sleep button and the power buttons..anyone have any ideas?

my ipod touch is frozen... the screen has a picture of the itunes logo and a usb charger. I have held the sleep button and the power button to reset and i have let the battery die and started to recharge...niether worked. any ideas???

Try charing it to 50% at least.
If all else fails, try putting it in DFU mode. Connect it to iTunes, (iTunes may not detect the device, but that's ok) hold the power and home buttons down for 10 seconds, then release the power button but keep holding the home button until it goes into DFU mode. iTunes should detect it and ask for a restore.
~Lt. Leviathan

My Ipod touch is frozen. Shows USB cable with arrow pointing to Itunes. What is the problem? This is the second one I have had that has done this!

My Ipod touch is frozen. The screen shows only USB cable with arrow point to the word Itunes. What is the problem? This is the second touch I have had that has this same problem. HELP!

This time try restoring the iPod to factory defaults/new iPod instead of from backup. You may have some corruption that is causing the problem and it may now be in the backup. If the problem persists after restoring to factory defaults/new iPod. then you likely have a hardware problem and ana ppointment at the Genius Bar of an Apple store is in order.

My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

Try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer.

New iPod Touch with January Update Restore Question

Hi,
Few days ago i bought new iPod Touch with 1.1.3 software and January Update.
When I restore it I'll lose my January Update programs ? And if that happened what can I do to get them back ?
PS. Sorry for my poor english :P
Cheers

It was mentioned already in this thread. If you look at the package check the seriel number. If it ends with /B then that is the new model and it has the new applications that were provided in the Jaunary update already programmed into the iPod. If you restore you will not lose them.
If it ends with /A then it is an older model that required the January Update in order to get the applications on your iPod. If you restore then you will lose them but you don't need to purchase them again as your iTunes will keep track of the purchase for you.

Updating iPod touch to iPhone 3.0 Software for iPod touch, getting error 14

I recently tried to update my 2g iPod touch to the 3.0 software. During the installation, I got an error message saying that an "unknown error 14" has occurred. This happened during the restoration process, and then my iPod just gave me the screen with the USB cable and the iTunes logo. iTunes then told me to restore the ipod, and during that restoration process, I got the same error. I also tried doing the restore manually by finding the iPod software on my hard drive, and then option-clicking on the restore button the find the software and then install. If anyone has any fixes or suggestions for this problem, they would be greatly appreciated.

Ok. I have spent the last 8 hours researching this problem and have the absolute 110% answer to everyone's problem with this issue.
Error 13 and 14 : Are checksum problems with the firmware image that is in the update package.
The update package is a .ipsw (IPod or IPhone SoftWare). This file is actually just a .zip renamed .ipsw.
The error is caused by a failure to download a crc-free version of the file. Not really sure why there are so many crc problems with the iphone updates, but Apple does not check the integrity of the update package before wiping your current version of IPhone software and that is why all IPhones that start an update with a bad update package end up in recovery mode. These errors are NOT related to the iTunes installation, antivirus software, or firewalls.
Recommendation : use a program like "Object Fix" (Freeware) to verify the integrity of the file prior to commencing with any new updates. You will have to keep trying to download it until you get a error free file. Once you have a CRC error free file this problem will go away. (I thought TCP/IP helped get rid of CRC errors.)
I had another problem and that was...
Error 1603 and 1604 : These are USB driver connectivity problems.
Recommendation : FULLY uninstall and re-install itunes software as stated in the Apple support documentation. Be sure to reboot between each step and these problems should clear themselves up. In addition, firewalls and anti-virus software may cause these errors as well.
Finally, shame on apple for not properly documenting their software so that end users do not have to decrypt their error messages with no true support to solve the issues. These are problems that enough people have had that there should be specific documentation on these problems.

My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?

My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?

- Have you tried a reset to see if that will make iTunesee the iPod?
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try recovery mode. For that see:
iPhone and iPod touch: Unable to update or restore
- Then DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If somethng always shows on the screen, let the battery fully drain. After charging for an hour try the above again.

Ipod touch now frozen after trying to upgrade from 1st gen to 3.1.1

I've got a 1st gen ipod touch and bought the upgrade software from i-tunes to upgrade it to 3.1.1 so I can add apps to my ipod touch. It started off well but then just froze!! My ipod touch has the apple logo and a progress bar which is partly completed. I left it for ages and nothing progress and when I checked Itunes it said it was no longer responding. I shut itunes down and tried to restart it but it just keeps saying its not responding. Any idea on what I can do to get my Ipod touch back to 1st gen or to complete the upgrade to 3.1.1?

- Try resetting the iPod;
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next connect to computer and try to restore via iTunes- Next see if placing the iPod in recovery mode will allow a restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- If you can't turn the iPod off (e.g., logo, spinning wheel) always shows, let the battery fully drain. After charging for an hour try the above again.

My ipod touch is frozen on restoring software..i cant even get it to sut down...help?

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