My ipod touch is frozen on the connect to itune screen after an update

My ipod touch is frozen on the connect to itune screen after an update.  What do I do to solve the problem.  The power on-off button does not permit me to reboot the system.

The BOLD may be necessary
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • My ipod touch is frozen on the connect to itunes screen.  i have tried resetting it three times but nothing works.  i cant keep it on to drain the battery because it wont stay on.  can anyone help me?

    Help?

    - Have you tried another cable and USB port?
    - See if placing the iPod in DFU mode will allow iTues to see the iPod
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    - Try on another computer to help determine if you have an iPod or computer problem

  • My ipod touch is frozen on a connect to itunes screen? Help!

    I need support! My ipod touch is frozen on a connect to itunes screen??

    Hello there, DebraAguirre92.
    The following Knowledge Base article provides some great steps for resolving the issue you are having:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My ipod touch is stuck on the connect to itunes screen.

    today i tried to update my ipod touch through i tunes. unfortunately it became disconnected and now is stuck on the connect to itunes screen. itunes doesnt now recognise my ipod and ive tried switching the ipod off then on again and holding both buttons at the same time but nothing works. i even tried deleting i tunes then reloading it but that didnt work either. does anyone out there know how to sort out my ipod? im so worried.

    Place the iPod in recovery mode and then restore it via iTunes. For recovery mode see:
    http://support.apple.com/kb/ht1808

  • HT201263 the ipod touch is stuck on the connect to itunes screen....help!

    Itunes will not recognize the ipod as being plugged in to the computer, and when you try to turn it on or hook it up it stays on the connect to itunes screen. i tried doing the trick where you hold in the home and sleep buttons until the apple logo comes up, but it just keeps going back to that screen. can anyone help me? thanks a ton!

    - Have you tried another cable and USB port?
    - See if placing the iPod in DFU mode will allow iTues to see the iPod
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    - Try on another computer to help determine if you have an iPod or computer problem

  • My 3rd gen ipod touch is stuck on the "connect to itunes" screen

    I have a passcode on it so I'm pretty much just stuck there.
    I've tried restoring it, but the processes that were given in the links I found didn't work.
    I've also noticed that when I'm turning my ipod off and it get to the power down screen, the touch screen is unresponsive.
    Any help is appreciated, thank you in advance.

    Try restorng the iPod to factoery defaults/new iPod.  If still have the problem you very likely have a hardware problem.  If you have an Apple store nearby, I would make an appointment at their Genius Bar.

  • My 8GB Ipod touch is stuck at the connect to itunes screen, and when I plug it in my itunes does not recognize it, and a box appears that says usb does not recognize device. How can this be fixed?

    How can I fix my ipod coming up as USB cannot recognize device?

    Did you find a solution?
    My touch is doing the same thing.

  • My ipod touch is stuck on the connevt to itunes screen! Wont go away!

    My ipod touch is stuck on the connect to itunes screen. It will not go away, no matter what I do. I have tried to restart it, but the screen comes back. I don'tknow what to do please help!

    You need to connect it to iTunes and restore it. If necessary, manually place the iPod in recovery mode first using the instructions in this Apple support document
    iOS: Unable to update or restore
    B-rock

  • How do you get your ipod to get out of the "connect to itunes screen"?

    How do you get your ipod to get out of the "connect to itunes screen"?

    Connect the iPod to your computer and restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.

    Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.
    I think my iTouch was on 5.1.1 before putting an attemp to update.

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • My phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???

    my phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???
    PLEASE HELP!!!

    Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.

  • HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • Ipod touch 4G is stuck in "connect to itunes" screen.

    I just got my brand new Ipod Touch 4G (iOS 4.3.5), I connected it to my PC and put some music on it, I was using itunes 10.4.
    I update to itunes 10.5.0 and it wouldn't recognize my ipod. I searched online for solutions with no luck.
    Itunes says: "itunes was not properly install....."
    In My Computer my ipod showed as Camera Device, wouldn't let me copy  videos or pictures to the folder.
    In Device Manager, Apple Mobile Device (Recovery Mode) has the yellow warning triangle
    I don't have a CD with the ipod software -it didn't come with it- but I downloaded iOS 4.3.4, iOS 4.3.5 and iOS 5 in case I need them.
    I updated to itunes 10.5.1 and it recogized my ipod, it said a new iOS 5 was available, so I click to update to it.
    Everything was going right, until my ipod got stuck in the "connect to itunes" screen, and it didn't restore. (error 1604)
    Some times (with no reason at all) itunes would recognize my ipod and say "itunes has detected an ipod in recovery mode. you must restore this ipod before it can be used with itunes" I click OK, Restore and Update, it takes  some time and then, "error 1604"
    I've been searching online, but nothing works, I've tried these:
    -Putting the ipod in DFU mode, it would restart the ipod but the same screen will come up.
    -I uninstall, verified and reinstall itunes and its components (itunes, QT, Apple Software Update, AMDS, Bonjour, Apple Application Support)
    -Restart a million times my pc after installing.
    -downloaded fixrecovery.exe but it won't even start because zlib1.dll was not found.
    -downloaded RecBoot and it says "I must install the following .NET framework: v4.0.30319" -How do I know what framework I have???
    inside the RecBoot folder was the program iPHUCWIN32.exe, I started it and it says "this application has failed to start because iTunesMobileDevice.dll was not found".
    *Note:
    My HP Pavilion G60-235DX Notebook won't let me install updates from the Windows Update software (error 80096001). for a while now.
    The DVD/CD drive dissapeared from my computer (about 2 months ago), haven't found a solution for it yet (can't afford to take it to a repair shop or send to HP) that's why I'm trying myself.
    I want a solution for the IPOD problem, the rest will come later.
    Seriously guys, can some one help me with this? I'm desperated...
    Any good software to restore my ipod ? (I don't care about erasing all the content -I want it to work like it supposed to).

    I connected my ipod to another pc with windows vista also, with itunes ver. 10.4.1.10 but error 3194 came out, so now I'm going to try this:
    Exit iTunes
    Locate your hosts file:
    In Mac OS X /etc/hosts
    In Windows c:\windows\system32\drivers\etc\hosts
    Open the hosts file with Administrator privileges using Notepad.
    Add the following lines to the very bottom of the hosts file:
    #74.208.105.171 gs.apple.com
    Connect your device to the computer
    Launch iTunes
    Put device into DFU Mode by turning your device off and then holding down the sleep and power button for 10 seconds, then release the power button but hold onto the home button until iTunes tells you that the device is now in recover mode
    Use the iTunes Restore feature as usual with the iOS device
    Once your iOS update is finished, remove the “#74.208.105.171 gs.apple.com” line from your hosts file again so that iTunes can properly update as usual.
    <Links Edited by Host>

  • Ipod touch 1st gen stuck at connect to itunes screen and wont restore

    So can someone help i came home yesterday and i was looking for my ipod well when i found it. It was off when it usually stays on for ever after i charge it i try to cut it on and it goes to the connect to itunes screen so i try to restore it and it give me a error message saying unknown error (1) occured. I dont know what to do please help

    Try on another computer with another USB cable.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • TS1538 my iphone is frozen on the "connect to itunes" screen when its connected to itunes and when its disconnected ... i dont know what to do.

    i connected my iphone 4s to itunes to upgtrade it but it got stuck on the "connect to itunes" screen whether its connected to itunes or not ive tries restoring it but a message comes up that says phone is still in restoring mode but when i connect it to itines again it wont restore itll stop halfway and says iphone could not be restored and there is an error number 1604 . what should i do?

    See: http://support.apple.com/kb/TS3694#error1604

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