My ipod touch is frozen on the connect to itunes screen. i have tried resetting it three times but nothing works. i cant keep it on to drain the battery because it wont stay on. can anyone help me?
Help?
- Have you tried another cable and USB port?
- See if placing the iPod in DFU mode will allow iTues to see the iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try on another computer to help determine if you have an iPod or computer problem
Similar Messages
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My ipod touch is frozen on a connect to itunes screen? Help!
I need support! My ipod touch is frozen on a connect to itunes screen??
Hello there, DebraAguirre92.
The following Knowledge Base article provides some great steps for resolving the issue you are having:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My seven year old daughter got an ipod touch a few months ago from her father. She has now forgotten her password and it has been tried too many times and so the ipod has been disabled. It now say connect to itunes. I have tried to do this with the USB cable and itunes on my computer. Unfortunately it will not work as it will not connect saying the device is locked and to enter the password.
This is not the computer that she previously connected to and she may not be able to get access to that computer. Is there a way for us to reset the password preferably without having to restore the ipod and lose everything she has on it?Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I keep getting the "connect to itunes" screen and have to connect to itunes and do a restore on it. It will not pick up my ipad so I either have to do a restore or restore to new and it will work fine for a day or so except for dropping the wifi connection. What can be causing this? I have had this pad since January of this year and have not had any problems until recently.
If you have to keep restoring your iPad with iTunes repeatedly and there is no change after restoring as a new iPad or not from the iPad's backup, your iPad has a major problem - likely a hardware problem. The iPad includes a one year warranty. You can call AppleCare or make an appointment at an Apple store if there is one nearby.
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I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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My nano has boxes around its icons, even the around the time. When I tap into my Songs or Now Playing, I can't get out because I can't slide either to the left or to the right. It appeared after I transferred some songs from my iPod to iTunes. I've tried resetting and restoring it but nothing seems to work. HELP.
And the voice over's activated and it tells me to double tap things to select them.
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I have an iPad two and my front camera doesn't work I have tried resetting it Clicking it twice nothing works can you please help me!!??
Try closing the Camera app:
1. Double-click the Home button to reveal the Task Bar
2. Hold down the Camera app for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Tap area above Task Bar to return to Home screen
If the above doesn't solve the problem, do a reset:
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider -
my iphone 4s is stuck on the "connect to itunes " screen. it will not go away nor will restoring it work either. what do i do?
Mine gave me an error in itunes side that it didnt recognize the phone. But when I unplugged and re plugged it it was fine. Or is yours on the screen with the little plug? You might have to go to Apple. I have that happen to a friend on the 7 upgrade. She needed a new phone. oy!
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Ipod touch 1st gen stuck at connect to itunes screen and wont restore
So can someone help i came home yesterday and i was looking for my ipod well when i found it. It was off when it usually stays on for ever after i charge it i try to cut it on and it goes to the connect to itunes screen so i try to restore it and it give me a error message saying unknown error (1) occured. I dont know what to do please help
Try on another computer with another USB cable.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Ipod touch 4G is stuck in "connect to itunes" screen.
I just got my brand new Ipod Touch 4G (iOS 4.3.5), I connected it to my PC and put some music on it, I was using itunes 10.4.
I update to itunes 10.5.0 and it wouldn't recognize my ipod. I searched online for solutions with no luck.
Itunes says: "itunes was not properly install....."
In My Computer my ipod showed as Camera Device, wouldn't let me copy videos or pictures to the folder.
In Device Manager, Apple Mobile Device (Recovery Mode) has the yellow warning triangle
I don't have a CD with the ipod software -it didn't come with it- but I downloaded iOS 4.3.4, iOS 4.3.5 and iOS 5 in case I need them.
I updated to itunes 10.5.1 and it recogized my ipod, it said a new iOS 5 was available, so I click to update to it.
Everything was going right, until my ipod got stuck in the "connect to itunes" screen, and it didn't restore. (error 1604)
Some times (with no reason at all) itunes would recognize my ipod and say "itunes has detected an ipod in recovery mode. you must restore this ipod before it can be used with itunes" I click OK, Restore and Update, it takes some time and then, "error 1604"
I've been searching online, but nothing works, I've tried these:
-Putting the ipod in DFU mode, it would restart the ipod but the same screen will come up.
-I uninstall, verified and reinstall itunes and its components (itunes, QT, Apple Software Update, AMDS, Bonjour, Apple Application Support)
-Restart a million times my pc after installing.
-downloaded fixrecovery.exe but it won't even start because zlib1.dll was not found.
-downloaded RecBoot and it says "I must install the following .NET framework: v4.0.30319" -How do I know what framework I have???
inside the RecBoot folder was the program iPHUCWIN32.exe, I started it and it says "this application has failed to start because iTunesMobileDevice.dll was not found".
*Note:
My HP Pavilion G60-235DX Notebook won't let me install updates from the Windows Update software (error 80096001). for a while now.
The DVD/CD drive dissapeared from my computer (about 2 months ago), haven't found a solution for it yet (can't afford to take it to a repair shop or send to HP) that's why I'm trying myself.
I want a solution for the IPOD problem, the rest will come later.
Seriously guys, can some one help me with this? I'm desperated...
Any good software to restore my ipod ? (I don't care about erasing all the content -I want it to work like it supposed to).I connected my ipod to another pc with windows vista also, with itunes ver. 10.4.1.10 but error 3194 came out, so now I'm going to try this:
Exit iTunes
Locate your hosts file:
In Mac OS X /etc/hosts
In Windows c:\windows\system32\drivers\etc\hosts
Open the hosts file with Administrator privileges using Notepad.
Add the following lines to the very bottom of the hosts file:
#74.208.105.171 gs.apple.com
Connect your device to the computer
Launch iTunes
Put device into DFU Mode by turning your device off and then holding down the sleep and power button for 10 seconds, then release the power button but hold onto the home button until iTunes tells you that the device is now in recover mode
Use the iTunes Restore feature as usual with the iOS device
Once your iOS update is finished, remove the “#74.208.105.171 gs.apple.com” line from your hosts file again so that iTunes can properly update as usual.
<Links Edited by Host> -
My iPhone is stuck on the connect to iTunes screen after I tried to reboot it, help!
HELP! I tried to reboot my iphone because it was being a bit slow so i held down the power and home button at the same time for a bit and it rebooted successfully but the connect to itunes screen appeared and i have been worrying to **** as to what i should do, i do not want to delete any of my stuff, help me get rid of this please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i'm really worrying !!!!!!!!!!!!!!!
You need to Download ios 7.0.2 ipsw file for iphone.If you kindly suggest your iPhone 5 model written on back of iphone eg Model A1429 or A1428 and i shall give you the download link for the software.
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So my iPhone 5s will not let me get past the connect to iTunes page.
Thursday night I went to go download iOS 8.0.2 and it said I needed to connect to iTunes. So I plugged my cord into my laptop and it opened up iTunes and proceeded to tell me that I needed to update and restore. So I clicked it and it began updating. After over a day, and many different attempts, it finally downloaded all the way through and then said it was processing the item. After this, there was a said error and I had to restart the update. I haven't been able to use my phone at all and it will not let me get past the connect to iTunes page. Please help.I was able to restore my phone!!!
I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
Solution:
After trying EVERYTHING this is the ONLY thing that worked-
I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!) -
Having trouble with my iphone3. It is stuck after I simply turned it off and turned it back on to get a connect to itunes message. Ive tried connecting to itunes, resetting it, and restoring it. Nothing works! It is still stuck in recovery mode.
Put your phone in DFU mode (search Google for instructions) and restore as NEW device. If that doesn't work, you've no choice but to bring your phone into Apple for evaluation.
If your phone has been jailbroken, this problem can occur. In this case, Apple won't even touch the phone and you'll have to buy a new one. -
I reset my Ipod touch then it said to connect to Itunes, and I have but it wont sync why ?
Last night i factory reset my 4th generation ipod touch, because i am selling it. Thenit showed a picture basically telling me to connect toitunes, and i tried several time but it wouldnot sync what so ever? What do i do ? My ipod is cracked,if that helps at all?
You have to first restore the iPod via iTunes and then sync
iTunes: Restoring iOS software
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