My iPod Touch is locked and frozen. Can anyone help me? :(
So I have an 8gb iPod Touch 1 generation. My ipod touch has a frozen screen and all it shows is the iTunes logo with the small white arrow and usb cord. I also think it is locked, plus I forgot my password . Anyways I connected my ipod touch to my pc (window xp) and itunes says that "iTunes could not connect to the iPod Touch because it is locked with a password. You must enter your password on the ipod before it can be used with itunes". The reason i connected it was to see if i can restore it but i guess it didnt work. Oh and one other thing my home button is not working, I guess its stuck.
to put it in dfu mode power off the power off the device by any means necessary. Once turned off, you should first press and hold the Home Button. Then, while holding the home button, connect the dock conector to the device and keep holding the home button untill an iTunes message appears that says "iTunes has detected an device in recovery mode."
With DFU mode, the steps are the same except, you would also hold the sleep wake button and the home button before connecting the device to the computer. Then connect the cable to the device and let go of only the sleep/wake button at the top of the device.
This method differs depending on the device and the person you talk to, but for me, this works when needed if the above steps are followed.
Similar Messages
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I forgot my passcode and i have no backup of my Ipad, it is locked and disabled, can anyone help to restore factory settings atleast as a new ipad
Hey salosawaya,
If you have never synced your device with iTunes and you forgot your passcode, you'll follow these directions:
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
via: iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Welcome to Apple Support Communities!
Regards,
Delgadoh -
i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?
If when you connect the iPod to your computer yu can't make a backup:
- Contact a data recovery company
- Maybe via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official -
I have my iPod touch ios4.2 and I can't download any apps o. My iPod...what should I do? Helppppppppppp please
He are some apps that are still compatible for iOS 4.2
> Pandora Radio (supports iOS 3 or better)
> Army of Darkness: Defense (support iOS 3 or better)
> Jet Fighters: ONLINE
> Jet Fighters II: ONLINE
These are the apps that I know that supports iOS 4.2...... get these before the their next updates.
Some of these apps may be laggy but still playable.
BUT IF YOU DO UPGRADE TO BETTER IPOD...... I would get the iTouch 4g OR 5g because of iOS 6 and use of camera and better graphics. -
touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all
Basics from the manual are restart, reset, restore.
Try all of these.
iPhone User Guide (For iOS 4.2 and 4.3 Software) -
I have a white ipod touch 4 and it will not go into DFU mode. I know I am doing it right as I have 2 other black ones that I can put into DFU anytime no problems. The ipod works perfect besides that. Can anyone help?
DFU or Device Firmware Upgrade mode allows all devices to be restored from any state.
Above from:
DFU Mode - The iPhone Wiki -
My iPod touch got restarted and frozen on the apple logo screen after I erased all content and settings. And it got restarted and frozen again every 5-10 mins until low battery. It also doesn't recognize by iTunes. Did any one has the same problem? And how did you solve it? Thank you.
Try here:
iOS: Not responding or does not turn on -
My iPod volume is locked and I can't hear it anymore?
My iPod volume is locked and I can't change the code it hear it?
What can I do ?
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IPod touchMy iPod touch is lock and my brother was trying too use it and he entered the wrong code too many times
Ok
I may be able to help you .
If you backed up your iPod prior to it being locked you may be in luck.
1. Hook it up to your Mac or PC
2.Open iTunes
3.Click on your iPod (on the left hand side somewhere)
4.Click on restore (in the centre somewhere)
5.follow the onscreen instructions
Once you have restored the device there should be an option that says restore from back up.
Click on that.
Hopefully this works. If it doesn't please let me no. -
my ipod shuffle 4th gen bought today and the voice over works for naming playlist and battery percent but wont name song and artist can anyone help also is the voice over button meant to be soft when pushed ?
thanksThis document explains setting up and using VoiceOver.
http://support.apple.com/kb/ht4322
The overall settings for VoiceOver is on the shuffle's Summary screen in iTunes.
Artist name and song name - Press and release the VoiceOver button.
The playlist menu - Press and hold the VoiceOver button. -
My ipod is stock in restore mode, can anyone help me I have tried everything
my ipod is stock in restore mode, can anyone help me to i have tried everything. Can someone also tell me what is the ios and where do you find find it to download for your ipod
followed someones instructions and it has worked ios 5 is now working on my iphone 4
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I click buy Lion but it just spins and spins and spins, can anyone help?
I am trying to upgrade my system OS but when I go to the appstore and click lion and click buy it just spins and spins and spins and spins, can anyone help?
Lion is not available for download from the App Store.
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If an Ipod touch is locked & you can't pull up the settings screen, how can you unlock it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If yo mean disabled this is the direct way:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My iPod touch is off and wont turn on because it has the itunes logo and a usb pointing to it, so when i looked it up online, it says i have to restore it but i don't want to because i don't want to lose all my pictures. What can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod is icloud locked and i can't remember the password
My cousin recently reset her iPod and when she turned it back on it was locked asking for her Apple ID and password. she can't remember it and when she tried to restore her password it asked for a recovery key. Can anyone help?
You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
You have to recover the Apple ID and PW and enter it.
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
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