My ipod touch is locked up and non-responsive

I have tried to reset by holding lock and power buttons at the same time with no success. I have a white screen and the ipod is non-responsive to anything.

- If you can turn it off try placing the iPod in Recovery mode and then restoring via iTunes.
- Otherwise let the battery fully drain. After charging for at least an hour try a reset (both buttons) and a restore.
- If screen is still white then time for an appointment at the Genius Bar of an Apple stoe.

Similar Messages

  • My ipod touch is locked up and when i hook it up to itunes it says that it cant be connected to itunes because it is locked. how do i resolve this

    my ipod touch is locked up and i was told by itunes that i would have to go on and restore it but when i attempt thid it reads that it cant because the passcode is locked up. please help

    Connect the device in to iTunes in recovery mode using the instructions in this Apple support document and restore the device.  This will allow you to bypass the passcode.
    iOS: Unable to update or restore
    B-rock

  • Ipod touch is locked up and disabled, how do I reset?

    Ipod touch is locked up and disabled, how do I reset?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod touch has white  screen and not responsive

    ipod touch has white screen and not responsive, pls. suggest solution

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have an ipod touch 3rd generation 8gig and non of my apps work. I attempt to update them but it says that my device is not compatible. If anyone has an idea how to fix this please help

    In the past couple weeks my apps have stopped working and i am unable to use amny of the featurs on my device.  Any help would be nice.

    There is no such thing as a 3rd generation 8gig ipod touch.  You have a second gen.
    Identifying iPod models
    Basics troubleshooting from the manual is restart, reset, restore.

  • My iPod touch's lock/hold and volume buttons do not work, my WiFi also does

    My iPod has done this for quite a while and the hold button and volume button (no matter how hard or long pressed) does not work. When I go to settings and look at the WiFi button it won't even let me touch it and it says "No WiFi" even when there is. My warranty has run out though and I don't want to have to pay a lot to repair it. Any help?

    I would first try resetting your iPod:
    Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Next would be restoring it from backup via iTunes in your computer.

  • My Ipod touch 3rd gen is frozen/non responsive

    I had a problem with the ipod touch before hand. i left my ipod sit off of charged for about a month or so because i was afraid that my girlfriend left it in the card and it was overheated. it didnt work until I put it on the dock to charge and it holds the charge just fine, chirps whenever i put it on the computer or on the dock to charge. but the ipod wont slide to unlock or anything of the sort.
    Ive tried reseting it through the home and sleep buttons, ive tried updating the software in it, and went as far as trying to restore it to default. But the thing still dont respond to my touch (no pun inteneded) whenever a try to make it move.
    Do you think I may have to replace the screen or can something else be done about it?
    Please any advice at all would be very appriciated/

    If restoring the iPod to factory defaults/new iPod does not solve the problem (it sounds that that is what you did), then you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • When playing games on my iPod touch.  Some are stutters and non responsive

    Trying to play games on my iPod touch and they are slow, stuttery and non responsive. iPod software is up to date

    Do the games require an internet connection? If so then maybe slow connection.
    otherwise:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • My ipod touch is locked up we dont know how it happened and it will not restore also could u trade a ipod touch 3g for a ipod touch 4g and pay the rest of it

    my ipod touch is locked up we dont know how it happened and it will not restore also could i trade a ipod touch 3g for a 4g and pay the rest for it

    my sister got on my ipod and i have never put a passcode on it but we bought it from someone and havent had it long and i've tried to restore it and it said it needed a update. it update but it didnt restore, i tried it agian it did the same thing
    how much would be 10% oof it

  • My ipod touch is locked in expanded mode. It happens every time I do a itunes update. I've tried to soft reset then a hard reset. Neither has resolved the problem.  The screen goes back to normal but expands and locks during sync. help

    My ipod touch is locked in expanded mode. I can not get to the controls. It happens everytime I do an itunes update. I have tried a soft and a hard reset which fixes the problem but then during syncing the screen expands again and locks up. Help.

    tell me abt software version ...????
    was it jail break or not???
    reply these two and i will tell u further...

  • HT1414 if an ipod touch is locked and you cant pull up settings on the ipod, how do you unlock it?

    If an Ipod touch is locked & you can't pull up the settings screen, how can you unlock it?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    If yo mean disabled this is the direct way:
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1212 i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

    i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

    If when you connect the iPod to your computer yu can't make a backup:
    - Contact a data recovery company
    - Maybe via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     

  • My ipod touch is locked,  he ask for a psw and we never had a psw ?

    my ipod touch is locked,  he ask for a psw and we never had a psw ?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1212 My iPod touch is not synced and I locked myself out, how can I access it again without erasing my device?

    My iPod touch is not synced and I locked myself out, how can I access it without erasing the device?

    You will have to restore.

  • My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white in the backgroud i can still hear the typing eventhough its all white

    My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white, in the backgroud i can still hear the typing eventhough its all white

    Try restoring the iPod. First from backup and if problem persists, restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

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