My iPod touch is not connecting with iTunes, i'm using Vista 32 bit. help?

My computer is recognizing it as a camera and itune is not recognizing it at all.
*i have downloaded iTune 7.5*
i've spent half an hour talking to the support people who ended up hanging up on me because they didnt seem to know what they were talking about and after half an hour nothing had changed and they gave up
any suggestions?
thanks

I followed the directions in your suggestion and got as far as step 4, but I never saw the "recovery mode" alert from iTunes. Instead, I got a windows wizard and went through the following steps with it hoping it would lead to the iTunes alert:
Found New Hardware Wizard
This Wizard helps you install software for
Apple Mobile Device (Recovery Mode)
Cannot install this Hardware
-because Wizard cannot find the necessary software
After clicking "Finish" an alert appeared on the bottom right hand corner of screen: A problem occured during hardware installation. Your hardware may not work properly.
Now I am back to a "Scanner and Camera Wizard" which I have gone through numerous times...
Do you have any other suggestions..???  Thanks for the above... I really thought it was going to work...

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