My Ipod Touch is not recognised in itunes or my computer but still charges, Please help

My Ipod Touch is not recognised in itunes or my computer but still charges when connected via USB Please help

Did plugging it into another USB port do any good? Make sure it is a USB port on the back of your PC and not via a USB hub or one on the front as they sometimes do not output enough power for the iPod to properly communicate with your PC.
Do you have another 30 pin dock connector cable around you use to try and rule out a faulty cable? 
Did you try a hard reset of the device with it still connected to your PC?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
With the article above were you able to verify that the Apple Mobile Device Service was installing and running on your system?
Lastly, try plugging it into a different PC to see if it is recognized there.  It can help narrow down whether it is an issue with the iPod or with your PC.
B-rock

Similar Messages

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    when i sync it comes on, however it doesnt completly sync it just says wait till applies are being changed or something like that and it can go on all night, but still nothing.

    Read here for information about your issue. http://support.apple.com/kb/TS1538

  • My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    Does it charge?
    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
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    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

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    Hi was syncing my ipod touch 4th gen it does not recognise my ipod in itunes and have been restarting the computer and following instructing to try and get it going again but nothing will work.  All i am left with on my screen is a picture of the ipod cable with an arrow pointing upwards the word itunes then the itunes blue circle with the music note in it.  any ideas on how this can be restored as i have now drawn a blank.

    Have you tried evething here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    or
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    Have you tried another computer to help determine if you hav an iPod or computer problem?

  • IPod Touch 3G not recognised by iTunes after update

    I recently updated iTunes to 11.1.4.62, but now, my (admittedly, rather old) 3G iPod Touch, isn't recognised by it at all. It charges fine through the computer, and is recognised by the computer, it's only iTunes that won't see it - I'm worried that because my iPod's so outdated, it's being left behind by iTunes. My iPod's software is 5.1.1, and I'm running Windows 8 - any ideas on how I can resolve this?

    Perhaps something here will help:
    http://support.apple.com/kb/TS1538
    Regards.

  • Ipod touch does not appear in itunes on a computer with windows 8.1

    I purchased the latest ipod touch for my daughter from an apple store but it would not display in Itunes on a computer running Windows 8.1.
    The apple technician got it to work but in the process disabled the the driver for the CD/DVD reader. What gives?

    If your iPod touch does not appear under Devices in iTunes after you connect it to your Windows PC, refer to the troubleshooting suggestions here:
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  • Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

    Please Help..
    Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).

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  • I am trying to display the output from my ipod touch on apple tv. i can get the audio but no video. please help

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    What output are you trying to get to your tv?

  • IPod Touch 2g not recognised by iTunes

    With the new iTunes 11.1.4, my iPod Touch 2g is no longer recognized by iTunes (Windows 8 64 bit), although it appears in 'My Computer'. I have tried all the suggestions in the appropriate 'Help' page. A search of the internet shows that this is not a unique problem.
    As it is the only music player that I possess, I am rather irritated.

    Maybe:
    Win 8 TS1538 Ipod not syncing: Apple Support Communities

  • My iPod Touch is not being recognised by iTunes or my computer, yet still charges. I have done EVERYTHING.

    When I plug my iPod in, my computer makes the 'ding' noise. However, neither the computer or iTunes actually recognises that there is anything there, yet it still charges.
    This iPod is BRAND NEW. I havn't even had the chance to ACTIVATE it yet. I installed the latest version of iTunes. I have tried THREE different USB cords, and EVERY USB available. I have restarted my computer. I have restarted the iPod. I have waited until it was charged. I have spend about HOURS going through Apple Support, and looking up alternative solutions from people having a similar problem. Most of their problems were fixed by wiping the iPod... mine isn't even activated yet.
    Solve this one, Apple. WITHOUT sending me a replacement.

    Is iTunes version 11 installed? Just do not say latest.
    Did you try everything here?
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    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Next try another computer to help determine if you have an iPod/cable or computer problem
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • IPod Touch will not sync with iTunes on new computer

    I recently got a new computer (Dell to HP, which shouldn't make any difference). I downloaded iTunes on the new computer and was able to get all my music, tv shows, and movies onto my new computer using a Flash Drive.
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    unless you do TWO (and I mean BOTH) things... 1) put the audio files in the same path as on the old laptop... and 2) copied over (or exported) library info, you will have to do something else... and all it is, is to tell the itunes to "add folder".
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    When I bought my new laptop, I had copied my music library and the extra account information. I restored the account info, but put my music in a different location (on a completely separate drive, which has saved me a few times since). So I had to change the preferences to point to the correct location, and it picked up ALL the songs.
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  • HT201413 My ipod shuffle is not recognised in itunes or my computer.  I have tried most of the remedies - but nothing seems to work.

    I have a brand new ipod shuffle and my computer and itunes does not "see " it when I plug it in.
    I have tried most of the remedies listed but still cannot get it to work - what is wrong?
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    To all
    I have managed to solve the problem with the help of the Apple Support.
    I did not have a USB driver installed for the IPod.  This is now fixed and is easy to do.
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  • My IPOD Touch does not link to Itunes in my computer when I connect it info box appears showing " this Ipod cannot be used because the apple mobile device service is not started

    Please help connect my Ipod Touch

    This should solve your problem:
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    D.

    So you tried eveything here:
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    Did yu already try:
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  • My ipod 5 wont turn on at all and my home button is broken, i tried connecting it to itunes on my computer but nothing works please help!!!

    My ipod 5 gen wont turn on at all

    Try:                                               
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    The Firmware Umbrella - TinyUmbrella
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    Apple Retail Store - Genius Bar                                     

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