My ipod touch is stuck on apple logo and my button is broken help me

i restared my ipod touch and i turned it back on, to find it stuck on the apple logo and the screen turns white after then goes back to th apple logo. also my home button is broken also should i take it to the apple store and will it cost money

Try:
- iOS: Not responding or does not turn on
When it says poace the iPod in recovery mode use on of these programs
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
  The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
  Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4G iPods. They do not fix yours.
  Apple - iPod Repair price                             

Similar Messages

  • My iPod touch is stuck on apple logo and the screen goes white sometimes.

    iPod touch is stuck on apple logo and sometimes the screen flashes white

    this is kinda late but the same thing is happening to mine right now!! im so upset, did u fix ytours?!

  • My iPod touch is stuck on apple logo and isn't recognized by iTunes

    My iPod touch gets stuck on the apple logo and won't let me get to the home screen. I tried plugging it into iTunes but It was not recognized. When I hold the power button down it tells me to charge it. When I do it gets stuck on the apple logo again. Please help!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • TS1369 my ipod touch got stuck at apple logo

    my ipod touch got stuck at apple logo.
    how to get it started??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch is stuck on apple logo

    i pod touch is stuck on apple logo.  power/home doesn't do anything.  not recognized on computer or itunes.  what now?

    Make sure you are holding power/home button for at least 15-sec. If that does not work, let the unit go dead. Then recharge it and retroubleshoot it.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • IPod Touch 2G Stuck At Apple Logo

    Hey guys, my iPod Touch 2G is stuck at apple logo, after a few hours it turns off. Home and power just makes it restart. DFU restore wont work. Please help.

    Try the remianin (if any) items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • How to unfreeze ipod touch when stuck on apple logo

    It has been stuck on apple logo for over 24 hours. I have plugged it into my computer and it won't bring the ipod up. I have turned it off by holding the home button and the top button but when I turn it back on it goes to the apple logo again.  Help

    Try the remaining items of:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod Touch is stuck at apple logo sign.

    I found my ipod touch 3rd gen under my sofa recently (it's been there for probably more than 4 years). I tried to update it but it's stuck at apple logo sign and it won't turn on to home screen. What can I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Ipod touch 4g stuck on book logo and wont connect to itunes, also computer sees it as a t mobile mytouch???

    ipod touch 4g will only turn on when connected to the wall outlet OR I have a portable charger plugged into it and I can plug into PC that way. Computer sees it as T mobile mytouch and asks me to install drivers for it. iTunes doesnt see it at all. My ipod is now stuck on apple boot logo. I can get to itunes restore screen but computer wont recognize it to restore it to set up. Should I just junk it? iOS 4.2.1

    Start here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Then try a restore.
    You may also have to place the iPod in Recovery mode or DFU mode to allow a restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Did you install any phone software? You may want to uninstall any.

  • Ipod touch 3G frozen on Apple logo and loading circle sign thing

    My ipod touch 3G randomly turned off this morning and when i turned it on, it got stuck on the Apple logo. i have tried resetting it, but it just comes up with the apple logo and the loading circle sign thing. i cannot restore my ipod, as my computer that i sync my ipod with is curently dead and the charger isn't working, so i am waiting for a new one. Therefore, i cannot restore my ipod onto our desktop computer. Itunes on the desktop computer still recognises the ipod and charges it as well, though it won't sync and i can't try restoring it and it just won't work properly. This is a major dilemma.

    Hey Fellow iPod user,
    Try holding doen home and sleep
    or you can try this
    1: PLUG YOUR IPOD INTO YOUR COMPUTER!!!
    2: HOLD THE "HOLD" AND THE "MENU" BUTTON UNTIL THE TOUCH'S SCREEN GOES BLACK AND SHOWS THE APPLE LOGO AGAIN THEN RELEASE THE BUTTONS!!!
    3: WAIT ABOUT 5-15 MINUTES!!!
    4: YOUR COMPUTER WILL MAKE A "CHIME" SOUND AND THEN THE IPOD WILL SHOW THE LOCKED SCREEN WITH THE BATTERY LOGO...
    Cheers.

  • Error 3194 still presist while restoring ipod touch 4g, just shows apple logo and wont start

    Method 1: i have tried almost everything, 'hosts' file editing (adding and deleting that ip gs.apple.com thing)
    Method 2: redsnow, snowbreeze,ireb (custom ispw and fetching thing)...
    now my ipod is in dead case, it just gives apple logo  and wont start.
    Method 3: TS 3.0 and 1.0 checked, certificate xyz... uncheked from intertnet explorer-> internet option -> advanced -> security
    Method 4: netsh xyz  (comand) in cmd...
    Please Help thank you.
    "Details:
    ipod touch 4g
    ios 6.1 installed (lastly)
    jail broken but deleted cydia from it
    then tried to restore it always gave Error 3194,
    then restored it from its backup file after that it didnt opened or just showed apple logo thats it."
    my itunes on dignostic gives this report,
    Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP xw4400 Workstation
    iTunes 11.1.1.11
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 001AB71808E6CBD8
    Current user is not an administrator.
    The current local date and time is 2013-11-29 04:19:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8400
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.1.11 is currently running.
    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {BC8F9388-D244-4F12-92A3-A26318EE6C52}
    Description:    Broadcom NetXtreme Gigabit Ethernet
    IP Address:    192.168.1.102
    Subnet Mask:    255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:    Yes
    DHCP Server:    192.168.1.1
    Lease Obtained:    Fri Nov 29 04:16:55 2013
    Lease Expires:    Fri Nov 29 06:16:55 2013
    DNS Servers:    192.168.1.1
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-11-29 04:18:45.

    lllaass thank u bro, but none worked for me
    i have tried all these methods n above which i mentioned before....
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem
    in the end i went ot market n paid him 1.94$ and he restored it to 6.1.5... and said apple has closed other ios updation except 6.1.5 ...but still thank u soo much learned some new stuff from u...

  • Stuck on apple logo and Home button doesn't work, help please?

    Well, I dropped my iPod Touch 4g by accident and since that day, the home button hasn't really been working that well. Its very hard to use since you have to press it in really hard to get it to work and sometimes it doesn't even work at all. Anways, I was skyping with my girl and I didn't notice that I had to charge the iPod and it died on me so I was like what ever its normal and started to charge it. When it turned on, it got stuck on the Apple logo and its been there for more than a day now? What can I do? I know about the Press Home + Sleep button together but the Home button doesn't work at all anymore. I tried everything really. I tried to connect it to itunes and see if I could restore it but it won't recognize it no matter where I connect it. Tried it on 3 different computers and none worked at all.  I can't take it to an Apple store since there isn't any close to where I live and I really don't have anyone to take me there. So is there any other solution to fix my problem at home? or is it messed up completely? Someone please help me

    I have this same issue. But also, it isn't just that the lock/home button stops working, all buttons stop working. Even if you switch it to silent sounds are still played. I just got my iphone Thursday. Went to school the next day and pulled it out, it happened while it was locked I guess because my screen was black and I couldn't do anything! Thought it died already! This was around 12. Finally I pulled it out of my pocket again at around 3 and it showed the Apple logo and acted like it had just started back up. Which is what always happens after I get stuck playing a game or something. Help please, has happened two or three times just today.

  • Ipod touch 5thgen stuck on Apple logo after updating to IOS 6.1

    I updated my ipod touch to the latest version 6.1 and after updating it restarted and was frozen at the apple logo screen since Monday. I tried calling Apple Support and they went through the steps of getting into recovery mode as well as trying to reboot my ipod touch but I first had to update & restore first through iTunes. I wasn't able to update because my connection kept timing out so I decided to download the ipsw file from this website: http://www.felixbruns.de/iPod/firmware/
    After waiting a whole day for the download(because my internet connection is really slow), iTunes said that the ipod could not be restored because firmware was not compatible. I tried both version 6.0.0 and 6.0.1 and both came with that error notice. I don't know what to do now and I really need some help! I've tried holding the home+lock key many times and went through the whole procedure but nothign seems to work. It already says that my ipod updated to 6.1 but its just stuck at the apple logo. Help me Please!!!

    If not successful try the remaining steps of the following:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch 4G Stuck On Apple Logo Screen

    So I just recently jail broke my iPod touch 4G and was using iFile to delete some default apps and stuff that was taking up space on my device.  I only need to use the Music app, so all of the other default apps can be erased.  I must have accidentally deleted something in regards to the music app because I am not able to transfer music onto the device using iTunes.  I turned my iPod off then and turned it back on and this is where the major problem came in.  It's stuck on the Apple Logo screen and will not boot back up or anything.  I have tried putting it in DFU mode and doing every kind of reset or restore and none of that has worked.  Now it doesn't even show up in iTunes.  Unfortunately I don't remember every thing I deleted when using iFile, so I cannot provide much information regarding that.  My iPod has worked perfectly fine until I jail broke it, which I probably shouldn't have even done but none the less if someone has any possible genius solution to my problem, I would appreciate you leaving a comment.  Thanks. 

    See if yo missed anything here:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod Touch 3G stuck on apple logo with a loading bar

    I tried to factory reset my Ipod and it's stuck on the apple logo with a loading bar.The bar loads,but once it loaded it loads again and again.Is it normal?If it's not please help me to turn it off.I tried the sleep+wake button but it still does the same thing.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

Maybe you are looking for