My ipod touch keeps freezing how do i fix it

Red and blue vertical lines keep appearing on my screen at random times for no reason and freeze my whole ipod ,also my ipod will not play music out loud like ill press play and the music will be playing but sound wont come out i dont think these are associated  . Help me by the way i have i pod 32gb 5th gen

Verify that he songs play OK in iTunes on your computer (for music problem only)
Try:
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes      
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

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    com.apple.driver.AppleUSBHub          4.1.7
    com.apple.iokit.IOAHCIBlockStorage          1.6.3
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    com.apple.driver.AppleFWOHCI          4.7.1
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    com.apple.iokit.AppleYukon2          3.2.1b1
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleACPIButtons          1.3.5
    com.apple.driver.AppleSMBIOS          1.6
    com.apple.driver.AppleACPIEC          1.3.5
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    com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0
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    com.apple.nke.applicationfirewall          2.1.11
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    com.apple.driver.DspFuncLib          1.9.9f12
    com.apple.iokit.IOFireWireIP          2.0.3
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    com.apple.driver.AppleUSBComposite          3.9.0
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    com.apple.iokit.IODVDStorageFamily          1.6
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    com.apple.driver.XsanFilter          402.1
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    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.5
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    com.apple.iokit.IOAHCIFamily          2.0.4
    com.apple.iokit.IOFireWireFamily          4.2.6
    com.apple.iokit.IOUSBFamily          4.1.8
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.5
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          6
    com.apple.driver.DiskImages          289
    com.apple.iokit.IOStorageFamily          1.6.2
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