My iPod touch keeps telling me that my Apple ID has been disabled - I have changed my password twice. Is there a phone number that I can call to actually talk with someone about it?
My iPod touch (3rd gen - 64 gig)
keeps advising me that my Apple ID has been disabled - it doesn't say for security reasons
I have reset the device, changed my password twice, and left it overnight but it still will not allow me to update OR install any new apps (that have been paid for).
Does anyone have a phone number that I can call that will reach a person who can get it sorted out???
Unfortunately, I don't have a number, but if you go the apple.com/support/itunes, it'll give you the pathway to connect with iTunes support. You can also just go straight to Express Lane. Hope this helps!
Similar Messages
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?
Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it. -
Is there a phone number where I can call someone? The phone number in your web page is missing a num
Is there a phone number where I can call someone? The phone number in your web page is missing a number. it is listed as 1-800-426-570? One number missing. I just paid with my credit card online for photoshop and it is not allowing me to log in in order to download.
If I click on the adobe.ly link Rajshree gave you, above, there is a phone number at the bottom of the Customer Support contact webpage.
This is the number I see when logged in with an AdobeID associated with the US is:
800-833-6687
It is possible that you are somewhere else in the world and the webpage is smart enough to give a different phone number, so the number I see may or may not be applicable to where you are.
It also may be advisable to use the Chat instead of the phone, because it may be easier to understand what someone is typing than trying to interpret their English through whatever accent they are speaking with. -
Keeps saying "Your Apple ID has been disabled." Tried resetting my password and I'm still getting same message
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I am attempting to purchase iTunes - and I getting a message that my apple ID has been disabled - I have reset it and still get the message
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
My ipod keeps telling me that my apple ID has been disabled whenever I try to update or buy new apps. I've already changes my password to see if that would fix the problem, but the message is still popping up about my apple ID being disabled. How do I fix this?
Hi Inparker,
When you say you changed your password, did you change it on Manage My AppleID? If so, once you did that, did you sign out of the iTunes & App Store on your iPod Touch? If you did not, then you need to do that, then sign back in with your new password.
Cheers,
GB -
I cant update my apps. It says that my apple id has been disabled. I have reset the user id and password but yet get the same message. Can someone help me find the missing puzzle piece
you need to contact itunes to get it enabled. they are a email base support group you can go to expresslane.apple.com and email them letting them know what its going on. http://support.apple.com/kb/TS2446
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same as subject, keep getting this error.
I have tried resetting my password and still get this error message. I can login to iTunes but cannot purchase new apps or install purchased apps. Would be grateful if anyone could help.
Thank you.Read the article you linked
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I keep getting this message " Your apple id has been disabled "
Is there any way to get rid off this message " Your apple id has been disabled " ? I tried to update Viber but i coudn't because my apple id has been diabled for unknown reason.
Read this and follow all instructions:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
Trying to download my music on a new PC. I've authorized PC and can log into store, etc.. But won't let me download. Says Apple ID disabled. No help on support site. I emailed but will take 2-4 days for response.
We are all itunes users just like you
You are not addressing Apple here at all
You need to contact itunes support:
http://www.apple.com/support/contact/ -
i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled. I changed the password and updated billing information, but still get this error message. This involves free apps which I was trying to install.
I am having the same problem. I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message. Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device. This has been issue on my Ipad as well.
Thanks. -
I had to call itunes bc my account had got hacked and they got that fixed and my account works i can sign in and sign out but when i go to download something or update an app on my ipod it comes up that my apple ID has been disabled. Does anyone know how to fix this? If not who i can get ahold of on the weekends.
There is NO PHONE NUMBER for itunes support. You cannot call them.
You contact them through the link under "Contact Us", when you click on "Support" at the top of this page.
Try changing your password. If this fails, then contact itunes support. -
My current apple id has been disabled. When I download any apps I keep getting an error
" APPLE ID HAS BEEN DISABLED"
I have contacted Genuis Bar and they restored my iphone to the factory setting and all of my old apps which I had on my machine are also gone. They did an icloud backup restore but that also does not allow any apples to be added to my Apple device - Iphone.
They gave me a spare phone to check if my phone was corrupted and no that is not the case.
My apple id has been corrupted. How do I contact Itunes to fix the issue.Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support
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