My ipod touch keeps turning the volume down by its self  and when i try to turn it back up it wont let me also when the sound is off the speaker that comes up when you turn it on down on the screen wont go it just stays there it doesn't go!Any ideas why?

I got my ipod for christmas this year its the 4th generation.It keeps turning the volume down by its self,when i try to turn it up it does not work. It wont let me i dont know why so i cannot play music on my ipod which defeates the reason i got it.Also when it turns the volume down its self or i on the rare occasion that the volume works and i turn it down the speaker comes up and will not go.It stays there which is making my ipod difficult to use.Its been doing this for about a week now.I used it alot and i feel lost without it haha. Does anyone know why its doing this? Or a way i can fix it? I've cheaked for updates and there is none!
Thankyouuu
it looks like that when it is locked and when its unlocked it looks like this

Have you checked the volume button? It might be physically stuck. To determine whether a hardware repair is needed, you need to follow these steps:
1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After that: test the device to see whether the issue is solved.
2. If the issue is not solved, you should backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup.
If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
Stijn

Similar Messages

  • My battery on my ipod touch keeps draining.  i have updated in itunes and turned off wifi....can anyone help??

    My battery life on my ipod touch used to last for days if i wasnt using it.  I have updated from itunes recently and my battery is draining in hours.  i have switched off wifi and this has not helped.  i also turned off notifications as well.  can anyone help

    Did you already reset your device by holding the sleep and home button until the Apple logo comes back again?
    Also try to delete the mail account in case you're using push/fetch to get your mail. There have been cases in which mail didn't stop connecting to the server, causing the battery drain.

  • Ipod Touch keeps restarting after "red slider" shutdown...and other issues?

    Hi There...I'm considering returning my Ipod Touch and thought I'd see if anyone else was experiencing similar issues before I do anything drastic. I purchased a second generation Ipod Touch in December (2.2.1 update) and everything seemed to be working well for a while. I guess it was sometime in January that I noticed my ipod restarting itself after shutdown (red slider)...almost every single time. I simply CAN NOT shut down my ipod when I want to. It does shut down temporarily, then...sometimes seconds, sometimes minutes later...it restarts on it's own.
    I've reset all settings, and I've tried turning off wifi (which seemed to work temporarily), but now it's doing it again. I've heard that if you continue to hold down the sleep/wake button while you slide the red slider to "off" it will cause the ipod to restart...so I'm wondering if maybe there's something wrong with the button? Sometimes it seems like if I fiddle with the button (pulling up on it and such), it will allow me to shut it down...but this could be coincidence. I've seen a posting on another mac forum outlining a similar problem but there were no replies. Can anyone offer any other suggestions?
    Also, I've been experiencing volume issues with my Ipod...sometimes there's just no volume while songs, youtube videos, etc. are playing. The "progress"(?) bar shows that audio/video is playing, but there is no sound (and yes...the volume is turned up). Seems to happen most often when the headset is plugged in...but that's how I use it most of the time. I do hook it up to an older tuner/amp with a 1/8" to RCA Y-cord, and with a 1/8" - 1/8" cord in my truck and it's cut out then as well.
    Both problems seem to be getting worse I only have a few apps on the Ipod (aside from music, podcasts, and some mp4 video) and can list them if anyone thinks this might be the issue. I'd really appreciate any suggestions.
    Thanks,
    M.P.

    Thanks for your input, but as far as I understand, this restarting issue is definitely not normal for the Ipod touch. Nowhere online or in the provided literature does it say that the ipod is supposed to automatically restart after shutdown. Ignoring the problem by not shutting it down at all is like saying your broken car is fixed because you're not going to drive it anymore! LOL!
    Anyhow, this is a relatively small problem now compared to the volume issues which are occurring with greater and greater frequency. It's gotten to the point where I can no longer even listen to a full song from the album I just bought from itunes! This "cutting out" occurs with and without (listening through internal speaker) headphones attached (several different pairs tested) and while hooked to an audio tuner with a high quality cable. I've blown out the jack on the ipod with compressed air to dislodge any possible dust or debris, and have followed the trouble shooting procedures as outlined in the apple support document. The symptoms lead me to believe that this is not so much simply "a volume issue" as it is a symptom of a much larger problem. The volume slider has now started to jump around on it's own after the volume has cut out, and the song continues to play. I have experienced so many problems (not all listed hear) and have heard so many complaints about the ipod touch, that I'm starting to seriously reconsider my purchase...and I'm a huge Mac fan! I haven't abused my Ipod...if anything I'm over cautious with it.
    Could this be software related? Something that will be sorted with an update in a few weeks time?Has anyone experienced or successfully resolved any of the issue that I've listed here - or am I on my own? I'm guessing maybe I should just bring it back...
    Best,
    M.P.

  • My ipod touch keeps going from low battery to start up and it just repeats

    Okay i have a 3rd generation ipod touch and it keeps going from low battery charge page to a apple logo what do i do here?

    Try the standard fixes:
    - Reset. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    You may have a hardware problem like a dead battery.

  • HT4623 my ipod touch keeps saying up to date but its ios6

    trying to update my touch to i0s7

    All the iOS devices compatible (iPhone 4 and later, iPad 2 and later, and 5G iPod touch) with iOS 7 have at least 512 MB of memory. The 4G only has 256 MB

  • Laptop shuts down by its self and i dont know why

    my laptop just out of no where just shuts down for no reason at all and i want to know why its doing this for?? so if i have to get it fixed i could, it was bought on February 15 2007 so it is a little older but other then it just shutting down by it self it works really great.

    The failure description is vague, so it would be hard to tell you exactly what is happening.  What happens when it shuts down?  Are there any error messages when it restarts?  Does there seem to be an excess of heat at the vents or under the system when it shuts down?  Are you using the computer on a solid surface, or on your lab, blanket, etc?  Can you hear the internal fan running?  How long has it been since this computer has been serviced?
    If the computer has not been serviced since new, then it probably needs to be taken apart, cleaned, and have fresh thermal compound applied to the processor.
    Qosmio X875 i7-3630QM, 32GB RAM, OCZ SSD Qosmio X505 i7-920XM, PM55, 16GB RAM, OCZ SSD
    Satellite Pro L350 T9900, GM45, 8GB RAM , Intel 320 SSD (my baby) Satellite L655 i7-620M, HM55, 8GB RAM, Intel 710 SSD (travel system)

  • Hi guys, ive just updated to ios7, now i can recieve airdrop pictures fine, but when i try sending thm it just hangs at "waiting"??? any ideas why??

    Basically ive updated both mine and my girlfriends iphone 5's to ios 7 and when she sends me stuff over airdrop it works flawlessly.... however when i do it i click on her name and it just stays at "waiting".......nothing shows up on her phone?? can anyone help me work out why my airdrop is only working in one direction???
    cheers in advance

    Basically ive updated both mine and my girlfriends iphone 5's to ios 7 and when she sends me stuff over airdrop it works flawlessly.... however when i do it i click on her name and it just stays at "waiting".......nothing shows up on her phone?? can anyone help me work out why my airdrop is only working in one direction???
    cheers in advance

  • Dropped my phone in water and now the camera doesn't work, any ideas why its' the only thing not working

    I somehow knocked my iphone 4s in the sink of water and everything seems to work except the camera.  Is there a way to reinstall  the software or does anyone know what I can do other than using phone protection insurance?  All my pictures are there and they upload and share but just can't get the camera to take pictures.

    The device is damage, it was dropped in water.  You are lucky that the device works at all.

  • My iphone 5 not show the email until i open the app. My friends iphone update email everytime there is new email. Any idea why?

    Can someone please advise why my email don't notify me when i got new email?

    Hello there, Badboymbc.
    The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201412 My iPod touch 4G won't charge. I charged it and when I took it off charge it was really hot but it showed it was fully charge then when I turn it on the battery was dead and know it won't charge. Please help thanks.

    My iPod touch 4G will not charge. I charged it and when I got it off charge it was really hot but showed it was fully charge then when I turned it on again the battery was dead. Now it won't charge. Please help thanks!

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod
    if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.
    I suspect you have a hardware problem.

  • Whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • My iPod touch keeps turning itself off

    My iPod touch keeps turning itself off. My iPod is fully updated and charged. When i try and turn it on the apple symbol comes on but a bit later turns itself off again (even when on a charger) what should i do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • How can i stop an error message that comes up when i am using word? the error message is "word is unable to save the Autorecover file in the location specified. Make sure that you have specified a valid location for Autoreover files in Preferences,-

    how can i stop an error message that comes up when i am using word? the error message is "word is unable to save the Autorecover file in the location specified. Make sure that you have specified a valid location for Autoreover files in Preferences,…"

    It sounds like if you open Preferences in Word there will be a place where you can specify where to store autorecover files. Right now it sounds like it's pointing to somewhere that doesn't exist.

  • I tried to update my ipod but then it didnt work saying that an unknow error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it is on my screen, i dont know what to do?

    i tried to update my ipod but then it didnt work saying that an unknown error has occured, now itunes is not recognising that an ipod has been plugged in and the picture that comes up when you first get it (an arrow leading to the itunes sign) is on my screen, i dont know what to do?

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • Any ideas why a film I have  converted to mp4 format, that plays with sound through my PC windows media file- only has a picture but no sound when transferred to my ipod touch via the Itunes?

    Any ideas why a film I have  converted to mp4 format, that plays with sound through my PC windows media file- only has a picture but no sound when transferred to my ipod touch via the Itunes?

    See:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos

Maybe you are looking for