My iPod touch only displays a pic of a USB cord and the iTunes symbol, it won't reset either?
When I attempted to plug my iPod touch into my PC to sync with iTunes it said an update was needed so I clicked ok. Now all I get is a screen that shows a pic of a USB cord with an arrow and an iTunes symbol, I can't even shut it off, I pushed the home and power button at same time which logs off but pops right back with same screen....I've tried to reset from iTunes it retrieves info then goes into attempting to download the info back but a message comes up and says its unable to reset it, can anyone help me with this problem??
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
Just what was the wording of the error message?
Similar Messages
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i tried to reset my ipod 1st gen and its stuck on the screen where it has a pic of a usb cord and the itunes logo what do i do???????
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
my ipod is a older generation...when i turn it on the screen popps up with a usb cord and the itunes logo.which i assume means it needs to be linked...my issue it wont link
What happens when yo connect to computer and restore via iTunes
iTunes: Restoring iOS software -
i need help getting into my i pod touch. when i turn it on a picture of a usb plug pointing to a cd and music sign that says i tunes appears. so i did that...after plugging up to i tunes, i tunes says it cant get into my i pod cause its locked. i cannot put in my code to the i pod cause the only thing appearing on screen is the afore mentioned pic of usb plug and i tunes logo....help
- See if this program will place the iPod in recovery mode:
http://jaxov.com/2010/05/recboot-iphone-recovery-mode/
- Next I would try placing the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?
2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?
Thanks, but I've checked those articles out already. I drained the battery and finally got the needs charge (battery w/red line + arrow pointing to a charging bolt), I plugged the USB into the laptop and held down the start key +home key until I saw the apple logo. However, it still was not recognized by itunes. It's been plugged in for over an hour now and the screen is cycling apple logo/low battery (battery w/red line)/and black screen.
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How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store
See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
My iPod touch is switching songs while in it is playing and the voice control is also causing the music to stop at times. Help!
Do you have "Shake to Shuffle" on?
http://manuals.info.apple.com/en_US/iPod_touch_iOS4_User_Guide.pdf -
when i plug in my ipod touch (8gb, 3rd generation) it doesn't turn on and the apple logo flashes on and off. before this it wouldn't turn on unless it was plugged in.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I tried to restore my ipod touch 2nd generation and now it won't sync to itunes. On the screen is the USB end of the cord and the iTunes logo over it.
I have turned it off and on, held the off button down and the select button down but it still comes up with that picture on the screen. Have I broken it?
Please help.
MimiIt means the device is in recovery mode. You'll need to reconnect it to iTunes and restore it again.
You may need to connect it in recovery mode manually using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
HT1414 how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo
how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo
Connect the iPod to your computer and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad -
i bought a used 2nd generation ipod touch fully charged dosent work shows a usb cord going up to itunes music symbol please help
The screen is telling you to connect the iPod to your computer with the USB cable and restore via iTunes on the computer.
iTunes: Restoring iOS software -
my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me?? anything would be helpful!
What exactly happen? If it started and froze, at what stage did it freeze?
Maybe this:
Hang during restore process
Following Troubleshooting security software will frequently resolve this issue. This issue can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
I would first try restoring on another computer. -
My daughter tried to install the new update and now it has been 5 days and her i pod only shows a picture of the usb cord and i tunes symbol. How do we fix this?
The User Guide is available at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook.
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My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen
The screen is telling you to connect the iPod to a computer with iTunes via the USB cable. iTunes should open and give you instructions. If not, open iTunes and retore the iPod via iTunes.
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I just received my iPad2 today. When I turned it on it only showed a USB cable and the iTunes icon. What does this mean?
The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer running iTunes (version 10.2 +).
Getting Started guide : http://support.apple.com/kb/HT4053
The iPad manual, which also has a chapter on getting started can be downloaded from here : http://support.apple.com/manuals/#ipad
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