My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?
My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?
Apple will most likely exchange it. The one you receive will be refurbished.
Basic troubleshooting steps
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Similar Messages
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My I-pod screen is cracked and my account says 'Repairs and Service Coverage: Active' does that mean I can get it fixed for free or replaced? the ipod is very usefull to me as it keeps my three younger brothers entertained for a few minutes or hours and yes I understand that the Ipod is not indestructible but when in my pocket with two euro coins, it should not break when I sit down.
That kind of damage is accidental and is not covered by warranty. You can get the unit replaced for a flat fee:
Replace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post. Similar one at https://discussions.apple.com/thread/3925666
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/ -
My Canon MX892 suddenly powered off and will not turn back on.
My Canon MX892 suddenly powered off in the miccle of a print job and will not turn back on.
Reset, hold both home and power buttons until the iPhone begins to restart, usually about 10 seconds time. If still problem, connect iPhone to Wall Charger and Reset, this can take about 20 seconds of holding both buttons while on charger.
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HT201263 my iphone has switched off and will not switch back on
my iphone has switched off and will not switch back on. I have tried to restore on ITunes but it does not see the device and will not let me force a reset
http://support.apple.com/kb/TS3281
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My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a ipod touch and it shut off and will not come back on. I have pluged it in and still get nothing what can i do?
Let it charge for an hour or two.
If it doesn't Coe back on, try a Reset.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
My iPod froze fully charged on the lock screen for 5 minutes, then went off and will not switch back on?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy -
I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
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My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please
Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.
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my phone just turned off and will not go back on. my top lock button has been broken for over a year. Help! I have tried plugging it into wall unit and computer but my home button just doesnt do anything!
It seems that year long delay from having your lock button repaired has finally caught up to you. Sounds like you have some damage to your phone that requires repair/replacement. Take it to a Apple store or contact Apple Tech Support.
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The wifi button has went into the off position and will not come back on. Any suggestions?
which button where?
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My IPhone 5s turned itself off and will not turn back on even when I hold the home button and the sleep button. What do I need to do?
Me, I would call apple Help..it's a new iPhone..
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Ipod cut off after plugging it into wall charger and will not turn back on
ipod cut off after plugging it into wall charger and will not turn back on
You are gonig to have to take it to an apple store or a specialist as it might be a harware problem.
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My iphone 3gs randomly shut off and will not turn back on
randomly shut off while in use and will not turn back on when you hold the menu and on/off button
Good Afternoon, robmarshall6,
If your iPhone will not turn on, try the steps in the article below to address the issue:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care,
- Judy
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