My ipod touch screen froze and the screen has gone white and i cannot do anything. Is it broken? can it be fixed?

My ipod froze during facebook and now the screen han gone white and i cannot do anything.

- Try:
iOS: Not responding or does not turn on
- If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
- If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

Similar Messages

  • I have an apple 1 tv and the colour has gone blue and yellow.  What can I do?

    Colour gone on apple tv 1 - what can I do?

    Oops - AppleTV1.
    Unpower and restart it.
    Check the HDMI cable.
    Change the HDMI cable.
    Use a different HDMI socket on the TV.
    Try it on a different TV to be sure it's not your TV.
    If not using HDMI try component out to the TV.
    If you can boot to diagnostics menu (menu and down arrow for 6 secs) run diagnostics.  You can also factory restore from there but that wipes it to shipping firmware (if version 1.0 it can be a faff to update it again) and removes all content ans settings so beware.
    If all fails I suspect a failing logic board or GPU and it's probably not economical to repair even if Apple would offer you a repair which I doubt.
    AC

  • My mac book pro screen has gone white and won't close down - any tips ?

    Can someone help my screen on Mac book pro has gone white and I can,t turn off or close down

    Hold the power button down for 10+ seconds.
    Ciao.

  • My iPod Touch 4G's screen has gone white and has lines on the screen. How do I fix it? Help!

    Hello everyone,
    I've had an iPod Touch 4th generation for a few years now, and, today, for the first time, the screen has gone white and their are vertical lines on it. What happened was I accidentally dropped my iPod Touch on tile and it landed on its back. I tried it out right afterwards to see if it was still working and it seemed like it was perfectly fine. Later on, I got an email from one of my friends, so I slid the email button on the lock screen to see the email. In the email, there was a link to a gif image, so I opened it in Safari. After I was done with it, I closed that tab. I also had a second tab open from earlier, so I wanted to close that tab as well. When I clicked on the button to see all tabs and close one, the screen completely froze. I held on to the on/off button on the top of the iPod, and, after about a minute, the screen switched to a completely white screen with lines on it. I've tried holding onto the on/off button again and it doesn't work. I also tried plugging it into my Windows 7 computer and opening iTunes, but my computer doesn't even recognized it is plugged in. It won't appear under the "computer" section in Windows Explorer, which will allow me to do USB-related tasks with it. iTunes doesn't recognize that it is plugged in either, so I can't do anything like restore the iPod to factory settings. The home button on my iPod hasn't been working for a while so i've always been using the accessibility feature that gives me a home button on the screen. Now that I can't access that, I can't hold down both the on/off button and the home button at the same time. What should I do? Should I send it in to Apple for repairs (which I won't do and would rather buy a new iPod Touch)? I am thinking of just leaving it to, hopefully, have the battery drain and the iPod would die. Then, I could charge it and see what happens. Other than that, i'm just clueless right now and I have no idea what I should do. Please help me!
    My iPod Touch is an iPod Touch 4th generation model with 8GB. It is running iOS 5.1.1.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod touch will not work the screen is black with a small white circle/wheel in the middle of it no matter which button i press and hold nothing happens

    My ipod touch stopped working. The screen is black with a small white circle/wheel with ridges/teeth in the middle of the screen. No matter what button is pressed and/or held nothing happenes. Can anyone assist me?

    Try the remaining items of:
    iOS: Not responding or does not turn on
    If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least and hour try again.
    - If still problem time for an appointment at the Genius Bar of an Apple store.

  • My ipod touch wont turn on the screen is balck i tried connecting it to my computer but it wont work.. Can anyone help me ?

    My ipod touch wont turn on, The screen is black and i tried to plug it inot my computer and it still wont turn on.. Can someone help me ?.

    After charging for at least an hour I would try in order:
    - Resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  You may have to place the iPod in recovery mode for iTunes to see the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Making an appointment at the Genius Bar of an Apple store

  • My iPod Touch is frozen on the iTunes music note logo and the USB plug picture.  Tried resetting - didn't work.  Tried restoring - didn't work.  Any ideas besides throwing it out my window?

    My iPod Touch is frozen on the iTunes music note logo and the USB plug picture.  Tried resetting - didn't work.  Tried restoring - didn't work.  Any ideas besides throwing it out my window?

    Does the iPod/iTunes go through all the steps of restoring the iPod? If yes then:
    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

  • TS1702 I purchased an audiobook from itunes on my ipod touch yesterday.  Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

    I purchased an audiobook from itunes on my ipod yesterday.  Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone.  How do I get it back without paying for it again?

    Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

  • Does black ipod touch 4th generation have the sane features as white?Because I heard that white ones have ios 5 with imessage on so on.

    Does black ipod touch 4th generation have the sane features as white?Because I heard that white ones have ios 5 with imessage on so on.

    Yes, the only difference is the color. 

  • Trying to download Lion and the store has me waiting and nothing will download

    Trying to download Lion and the store has me waiting and nothing downloads for two days.

    With it hung up like, you might want to cancel and start over...you don't get charged again.

  • Reinstalled my router and now Airport has gone inactive and will not reconnect

    Reinstalled my Linksys router and now Airport has gone inactive and will not reconnect. What am doing wrong?

    How did you reinstall the router? Do you mean updated the firmware on the router?  Did you change the router settings and if so, what changes did you make?  Did you make associated changes in the AirPort card in your iMac?

  • HT4623 I have charged my iphone and now it has gone blank, and I cannot restart it.  What do I do?

    I have charged my iphone 3s and now it has gone blank and won't restart.  What should I do?

    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad Stuck in Recovery Mode after Update
    http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
    iOS: Apple logo with progress bar after updating or restoring from backup
    http://support.apple.com/kb/TS3681
     Cheers, Tom

  • My ipod touch just stop working the screen is blue I cannot re-set it but the time is correct and it keeps up-dating

    My IPOD Touch just stop working - I was listening to music and it stop.  I cannot power it down or re-start it.  The time is correct and that is I can see at the top of the screen of the IPOD along with the battery info

    Try resetting:
    Hold both the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • My iPod Touch is stuck on the screen you get when your updating from trying to update with old iTunes

         So I was trying to update my 4th gen iPod touch when it canceled the update and told me that I needed to update iTunes. So while I was trying to do so, which didn't even work by the way, I noticed that my iPod was stuck on the screen that you get when updating your iOS. The bar was about a quarter way filled when it froze. I'm not sure how to fix this or what to google to find a solution so I came here. I'm actually leaving it alone to try to see if it runs out of battery since after all it has to be wasting battery from being on all the time. Please help!
                                                                                                                                                                            - Luke

    Hey rdbreunig,
    Thanks for the question. If you issue is not yet resolved, it may be necessary to restore your iPod touch in recovery mode:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • IPod touch froze when using an app now screen has gone white and unresponsive

    iPod touch froze then screen faded to white now nothing works

    See Here...
    Frozen or unresponsive iPod touch
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    If that does not work... try letting the battery fully drain.
    Then Charge for an Hour and try the Reset again.

Maybe you are looking for