My ipod touch screen is broken and whenever i press the lock screen button, the screen is white, what can i do to fix this?

so my ipod touch screen is broken, and whenver i try to unlock the ipod screen, all that i can see is the top right hand corner of my ipod, and the rest is all whited out. Also, the jack which support the headphones to stay in place, one of the balls in the jack is pushed in which causes the headphones and stereo jack to slip all the time. I also have a problem which is when i try to sync my ipod to itunes. Last time i did it(which was 4 years ago), i synced my ipod and i started out with 225 songs, after the syncing process was complete, i ended up with 119 songs. I'm afraid to resync my ipod or back up my ipod to a computer because i dont want to lose the wonderful collection of 589 songs i have now. I'd really appreciate it if i got some feedback. Thanks.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price                                    
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
Replace the screen and headphone jack yourself if you are up to it
  iPod Touch Repair – iFixit          

Similar Messages

  • I just recently got my I phone five and none of my soundsh are working as to ringing notifications etc. what can I do to fix this please help me

    I just recently got my I phone five and none of my sounds are
    working as to ringing notifications etc.
    what can I do to fix this please help me

    You are sure the mute switch is not on?
    The mute switch is at the left side above the volume buttons. If it's red/orange then mute is on.

  • Updated Iphone 6 to 8.1.1 and have lost the ability to connect to wi-fi.  What can I do to fix this problem?

    After downloading 8.1.1, can no longer connect to wi-fi.  The phone sees the wi-fi, but, does not connect.  I have tried rebooting the phone, tried turning the wi-fi off and back on.  What other steps can I take to fix this?

    UGgh i have iphone 4s and its the same problem, been looking for a solution all day but nothing worked. Sorry i cant help but i think a solutionwill come up soon because it is it keeps popping up more frequently. There is one thing if you can find reset network settings in the settings that might work but it didnt fr me

  • Someone else living in my house created their own apple ID, and since then all the music in my library is gone. What can I do to fix this?

         I have tried seeing if there are any other systems in the library. There are not. I have been able to get back all the songs I downloaded off of Itunes, but there are a lot more from CDs that are missing.

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • I no longer see my WD passport on the desktop and the time machine no longer backs up.  What can I do to fix this?  Thank you

    I haven't had my iMac backed up in quite awhile because my WD passport is not being recognized.  I went to disk utility to set it up again, but get the message "No configured AirPort base stations have been found."  I've even did the simple thing of turning off my machine, unplugging the WD passport and then replugging it in after a rebooting. Nothing!  What have I done to mess this up and can it be fix?  Thank you for any help you can give.
    I wasn't sure what info you might need:
    Mac OS X Lion 10.7.5 (11GB63b)
    Processor GHz Intel Core 2 Duo
    4 GB 1067 MHz Ram
    WD Passport for Mac 1T

    Is the WD drive plugged into the Mac directly or into the Airport??
    If it is in the airport.. unplug it and plug it back into the Mac.. you cannot use Disk Utility on remote drives.
    The WD could be dead.. Disk utility should show you.

  • Downloaded xcode and at the end i got a mounting failed message, what can i do to fix this?

    I downloaded xcode 3-1.2.6 and ios sdk 4.3 and at the end i got a mounting failed message.
    What can i do and how do i fix this error?

    If the message was something like "no mountable filesystem," then your download was corrupt. Try again.

  • Hello, I have my PC connected to my HDTV and when viewing websites on firefox, the websites are too small to read. What can I do to fix this. I have already tried dling the No Squint add-on, but some websites are still distorted. Thanks for you help

    My PC specs:
    Intel Core 2 Quad 2.5GHz
    Nvidia 9800GT video card
    Seagate 600gb hardrive
    The TV is a Philips 720p (Not exactly sure what model it is)

    You can increase the String pref layout.css.devPixelsPerPx from 1.0 to 2.0 in 0.1 steps to see what works best.
    In Firefox 3.6 and later this pref is a String value parsed to a float and allows to fine tune the dimensions of all elements more precisely.
    See http://kb.mozillazine.org/about%3Aconfig

  • I recently downloaded Firefox 4 and now everything I send to my printer comes out jumbled. What can I do to fix this? Was able to print fine with 3.6.

    Print is scattered all over the page(s). There is no real pattern to the jumble. Didn't have this problem with the older version. I use a Canon printer on my wireless network.

    There is a bug involving printing in beta 12, this is fixed in Firefox 4 release candidate which is due out soon.

  • I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  What can I do to fix this problem?

    I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  I have tried deleting and reinstalling iTunes, and the same thing happens.  What can I do to fix this problem?

    Try:
    iOS: If you can't back up or restore from a backup in iTunes

  • My iPod Touch 4G won't automatically connect to any wifi networks and freezes whenever I try to connect manually. What can I do to fix this?

    This has happened once before and fixed itself overnight somehow, but this time it's been over 24 hours and hasn't fixed itself. I can't even check was OS I have as a result. I'm not very tech savvy so I don't know how to fix it at all. This iPod was actually a hand-me-down from a friend of mine.
    I've tried switching it to Airplane Mode in order to turn off the wifi entirely and then switching back but that hasn't helped. What can I do to fix this?

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    Hi msclaude,
    Welcome to the Support Communities!  I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201263
    If you can't update or restore your iPhone, iPad, or iPod touch
    You can put your iOS device into recovery mode, then restore it using iTunes.
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    I hope this information helps ....
    - Judy

  • My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

    my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I just bought a new iPod and I have it set up the same as my other iPod but I can't get notification to show on the lock screen like my old one does. What can I do to fix this?

    I just bought a new iPod and I have it set up the same as my old iPod but I can't get notifications on the lock screen like I did on my old iPod. What can I do to fix this?

    Hi.
    What is the exact notification you are waiting? This could be possible that the device has already been opened once. Don't you think?

  • My ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

    my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

    my ipod touch has the same problem. I restored it three times, but that can't help.

  • Ive bought my ipod touch of my friend and its still go his email address on the apple id how do i log into my apple id on the ipod?

    ive bought my ipod touch of my friend and its still go his email address on the apple id how do i log into my apple id on the ipod?

    Go on settings, then go on store, then click on the apple ID, then iForget

Maybe you are looking for

  • HP xb4 Notebook Media Docking Station (SOUND PROBLEM)

    My problem: I buyed the dock in 2009 and worked for 5 months ... HP didn´t solve my problem ... searched all places and forums in internet... payed for repair and they didn´t find the problem. when plug a DV4-1125nr to the XB4 dock the sound turned o

  • Ios 6 bug reports

    Where does one make a bug report for ios 6?  I'm having an issue with video/vga output from my iphone.  

  • Debit Note issue ?

    Dear All Experts , Greetings for the day ! Can any one please tell me that can I print  Multiple Debit notes ? Currently following procedure is : - 1 ) Pick one document number   2 ) Go to FB12 create correspondence request with type SAP19. 3 ) Go to

  • RDP Client 8.0 on Mac OS X with RD Gateway connecting to Win 2012 R2 fails

    I have this issue, we've done a lot of investigation into this. We have the following cenario: Win 2012 R2 configured as RD Gateway and RD Web Access, public IP with HTTPS, in DMZ, valid certificate. Win 2012 R2 configured as RD Connection Broker, pr

  • Credit Mgt fields

    Hi All, My client uses the standard fields in TR/3 credit mgt in a custom way. For example, the field "Credit Account" is used to maintain the Customer number. The "Customer Group" field is used to maintain Dealer code. Usually, these 2 fields are re