My ipod touch screen keeps freezing on the updating logo HELP!

my ipod touch screen keeps freezing on the updating logo HELP!

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
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Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Similar Messages

  • My sons iPod touch 5 keeps flashing with the apple logo, how do I sort it?

    My sons iPod touch 5 keeps flashing the apple logo, he was playing on it and then that happened?

    Has the unit EVER been jailbroke?  Has it EVER been dropped?  Did it EVER get excessively wet?  Did you EVER load a pirated developer's version of the IOS?
    If "No" to all the above, first try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

  • HELP MY IPOD TOUCH SCREEN KEEPS FLICKERING

    MY IPOD TOUCH SCREEN KEEPS FLICKERING. THE SCREEN FLICKERS WHITE AND SOMETIMES IT FLICKERS SO MUCH THAT I CANT SEE ANYTHING. WHAT CAN I DO?

    there's no need to shout. (typing in all capitals is generally considered shouting, and is unnecessary).
    have you tried the 5R troubleshooting steps?
    http://www.apple.com/support/ipodtouch/troubleshooting/ipodtouch/

  • My ipod touch 8gb keeps freezing everytime i press something and it never lets me listen to music , i tried to restore it millions of times but it does the same thing

    my ipod touch 8gb keeps freezing everytime i press something and it never lets me listen to music , i tried to restore it millions of times but it does the same thing

    How much free storage space is available on your iPod Touch?
    When restoring your iPod Touch with iTunes, did you restore from the backup for the iPod Touch or as a new iPod Touch?
    If the former and the problem lies with the data included with the backup, restoring from the backup will also restore the problem putting you right back where you started.

  • My ipod touch 5 keeps freezing

    My ipod Touch 5 keeps freezing every two seconds i use it, it doesn't matter what app i'm using it just freezing and doesn't respond to my touch, i've tried holding the home and lock button to reboot it but that doesn't work, i've tried resetting my ipod using the settings menu and i've also tried updating it hoping that would work, but i was wrong! I dont know what to do someone help?? iOS 8. 1. 3

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    Report any errors it found for Disk Repair, don't need the ones for Permissions Repair.
    Try it again & see if anything changed, but have Activity Monitor open & Show All Processes & sorted on CPU%, also have Console open if we can... maybe not when switching, but we'll see.
    Does this happen if you just try to create a new admin user???

  • My 4th Gen Ipod touch will not get past the apple logo

    My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it).  Once it gave me the connect to itunes screen.  I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP! 

    This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
    1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
    2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
    3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
    4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

  • My ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes

    my ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes but now its on the connect to itunes picture and shuts off on its own. even if i try and shut it off myself it won't. it only stays on for about 3-5 minutes:( please help!!!

    When it shows the Connect to iTunes screen and you connect it to iTunes, have you tried restoring it?
    This should solve your problem because the most common cause of your issue is a software glitch that is preventing your iPod from completing it's boot sequence. Restoring it will replace the software on the iPod with a fresh set so it can be used again.

  • I am trying to update my ipod touch but it says that the update was corrupted during download

    I am trying to update my ipod touch but it says that the update was corrupted during download

    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    - Then try on another computer
    - Try when connected to another network

  • HT201263 my ipod touch refuses to go past the apple logo

    my ipod touch refuses to go past the apple logo. i turned it off with both the sleep/wake and home buttons but it immediately turned right back on without me making any attempt to turn it back on. my ipod will not even turn off with the sleep/wake button fyi. i just did an update through itunes with the ipod plugged in and when the update was finished/finishing my ipod went to the apple logo.
    update: my ipod flashed white, turned off, then turned back on- yet again the apple logo.

    Try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch screen keeps turning white

    my ipod tuouch screen keeps turning white

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    If you can recover use of the iPod and it keeps ocuring try restoring to factory settings/new iPod.
    - If still not successful or it keeps recurring that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch screen has turned white. the screen has turned bright white. it is not going by reseting also. when  i  shift screens then it leaves a trail and i dont know what to do. please help.

    my ipod touch screen has turned bright white. the things are visible but partially and when shift the screen it leaves trails behind. i dont know what to do help please.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

    when i try starting my IPod  it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

    But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

  • I am not able to download any new music to my ipod touch. It has all the updates.

    I am not able to download any new music to my ipod touch.  It has all the new updates.  When I connect my ipod to the computer, the new music does not download. I need some help please!

    Is your music from Itunes? If it's not that's probably why

  • HT203175 i-pod touch screen is frozen with the apple logo and a bar under it

    i-pod screen is frozen with the apple logo and a bar under it

    If your phone has been modified this will not necessary help...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

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