My iPod touch screen says it is disabled. Connect to iTunes. When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything. Any ideas?
My iPod touch screen says it is disabled. Connect to iTunes. When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything. Any ideas?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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hey i broke the screen on my ipod touch 4th Gen and im trying to do a backup on the data but it says I need to enter a passcode on my ipod but the screen dosent work so what can I do.
You can't backup the iPod t iTunes then. You will have to use an existing iTunes backup.
If iCloud backup is turned on and the iPod is still working (not disabled), the iPod will automatically backup daily if an internet connection is available and the iPod is connected to a charging source. -
my ipod is disabled and say connect to iTunes when i connect to computer it say enter the pass cod but the ipod browser it's not showing ..any one can help me please, ty
Place the iPod in Recovery mode and then restore
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I dont have an exchange account set up but my ipod touch screen says enter the password for the exchange account "hotmail"? what do i do?
The go to Settings>Mail>Hotmail and delete that mail account.
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Neither my iPod Touch nor my iPhone will show up in iTunes when I plug in through the USB cable. My software is updated, I've restarted everything, I've reset the devices, but still no luck. Help?!
Check your System Profiler to see if your computer is recognizing them. You may need to reset the computers SMC.
Resetting the System Management Controller >>
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G + 120G OCZ Vertex 3 SSD Boot HD -
I cant open my iphone, its showing that ( iphone is dsabled, connect to itunes) when i connect to itunes its showing message on computer screen that ( itunes could not connect to the iphone, because it is loked with passcode. you must enter your passcode on your iphone to connect with itunes.
appreciatedPlace the iPod in recovery mode and then restore the iPod to factory defaults/new iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
My Ipod says disabled connect to ITunes when I connect to ITunes it says I have to enter passcode
My Ipod Touch says disabled conntect to ITunes when I connect to ITunes it says enter my passcode. However I can't because the device is disabled. Please Help!
Place the iPod in recovery mode and then restore theiPod via iTunes on the computr. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
ok so my ipod touch is saying theres no music on it but when i plug it up and get on itunes it says theres music on it but its still not showing up on my ipod. help anyonee??
Have you tried resetting your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next would be to unsync the music and then try syncing the songs to the iPod
- Last would be to restore from backup. -
Hi my iPad displays "iPad disabled connect to iTunes" when I connect it to iTunes it keeps asking for me to enter password but I can't because the iPad is disabled. Can anyone please advice how to resolve this problem. Thanks
Best regards
iPad 2, iOS 6.0.1You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it
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my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.
Hi Imminnie,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPod touch, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad an resync your content to it
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my iPad is disabled and tells me to log in to iTunes to connect to iTunes when I connect to iTunes it's asking me to change the password? what do i do?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and resync your content to it
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My ipod touch 4th gen does not show up in iTunes when I plug it in. It charges, but I cannot sync it or add new music. I am using iTunes on a MacBook.
Which version of iTunes are you using?
Stedman -
I updated my iphone4 to the 7.0.4 update. on my phone screen it says connect to itunes. when i connect to itunes my phone isnt doing anything. what do i do? i cannot use my phone!!!
Hey vsu16,
Does iTunes recognize your iPhone at all? It sounds like this is the image you're seeing on your screen to connect your phone to iTunes:
If that looks right, you'll want to follow along with the steps in here;
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Welcome to Apple Support Communities!
Best,
Delgadoh -
i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz
Sounds like you broke it.
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