My ipod touch screen went white and when i plug it into my computer....nothing happens. help!
I went to turn on my iPod Touch one day and the screen went white. Tried resetting and got nothing. Tried plugging in to usb port and got nothing. Neither the computer nor iTunes recognizes my device. What do I do now?
By resetting did you see the apple logo? Try pressing and holding the on/off and home buttons simultaneously until the screen goes blank (black) and you see the apple logo. It should take about 10-15 seconds to reset.
Similar Messages
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My iPhone4 won't turn on even after being charged for 1 hour and when I plug it into my computer nothing happens. PLEASE HELP
I have a similar (if not the exact same) problem! Here are some more details if they are helpful.
My iPhone 4 died earlier today and will not turn back on. It seemed that the battery died while it was not in use. I attempted to charge it on one charging cord in multiple wall outlets and none worked. Assuming it was a malfunction in the cord, I took my phone home to try charging it there.
Again, I attempted charging it in multiple outlets with a different cord than previously used. None of these seemed to work, though they would flash the Connect to Power screen for a brief moment before returning to a black screen. I assumed that my phone was simply so depleted of battery that it needed a long charge.
I charged it for 30+ minutes without any success, then attempted to charge it through my MacBook instead of through a wall outlet. iTunes did not even recognize that my phone plugged in (and still hasn't). I've attempted charging it for an extended period of time (1+ hour) with no luck. Sometimes when I press the Power button it will flash the Connect to Power screen once more before returning to black.
The Apple logo never appears, nor does any apparent progress on charging. I have attempted holding down the Power and Home buttons simultaneously for 10 - 30 second increments. Still no luck. There is no reason anything should be happening with this phone that I can identify.
I have no warranty and just recently replaced my previous phone which had had similar problems before completely crashing. This is a phone new to me that was previously used but in almost new conditions and factory reset by Apple prior to my purchase.
Does this mean that my phone battery is dead?
Is there anything else I can do?? -
What do i do if my ipod touch screen went white and wont turn off?
what do i do if my ipod touch screen went white and wont turn off?
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and restore if it appearsin iTunes.
- If screen still white let the battery fully drain. After charging for an hour repeat the above. -
ive just updated my ipod touch 4th gen, but the bat went flat now its just a white screen and when i plug it into my laptop nothing happenes
Hello,
This will fix your problem!
To put the device in DFU mode,
1. Connect the device to iTunes
2. Hold both the power button and the home button down simultaneously
3. After 10 seconds, release the power button but leave the home button pressed
4. iTunes should then recognize that the device has entered DFU mode and ask to restore.
That should get you back on your way.
~Lt. Leviathan -
I have been on the Apple Support page for several hours now and cannot find my exact circumstance and other suggestions have yet to help me. I purchased a locked ipod touch and when I plug it into my laptop itunes says "Itunes could not connect to ipod because it is locked with a passcode". The guy I bought it from told me the password but I failed to write it down and remember it and he has since moved so I can't find him. I have tried putting it in DFU mode and I can get it there, but then Itunes does not show the pop-up that everyone has said will come up with the alert about an ipod trying to restore itself so I cannot get it to do so. Any suggestions would be greatly appreciated!
Thanks,
AMWhen in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.
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Ipod touch screen went white and wont turn on
help!!
the ipod touch went white on its screen and the laptop cannot recognise the ipod it says unknown device! now the ipod wont even switch on
can any1 help meI am not sure if I know enough about iPod's to be able to help you completely but I can offer a few suggestions. First of all, you can try restarting your iPod (by holding the OFF button and the HOME button at the same time for a long period of time.) If that doesn't work then you could try connecting your iPod up to your computer and if it shows up on iTunes you can RESET your iPod. Hope that helped a little!
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My Ipod Touch is telling me to connect to itunes, however when I do nothing happens, what can i do?
Try:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Also try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod touch screen went black and then started flashing. Then the turn off slide comes up.
Ipod touch screen went black and then started flashing. Then the turn off slide comes up. Restored multiple times and didn't work. Ipod works with Itunes fine (can put music and podcasts on the ipod), but can't take songs off of the ipod. Using windows xp and everything is up to date. Any ideas of how to fix it?
I didn't know that it was posted three times. My computer didn't say that it posted anything.
My ipod still syncs to itunes and I can put podcasts and music on my ipod, but I can't delete songs after I put them on the ipod. When I try to delete songs I try to delete it from the main music list on the ipod. It's also doing all the other stuff that I posted before. The screen will go black and then the power off slider thing shows up for a few seconds, then it'll show the unlock slider bar. Then goes black again. It will also do that when I have the ipod unocked and changing songs or playing a game. I've restored it to the factory default/new ipod and it still does the same thing. I've uninstalled and reinstalled itunes and then restored it again to the factory default and it's still doing the same exact thing. I checked and my computer is up to date. -
My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white, in the backgroud i can still hear the typing eventhough its all white
Try restoring the iPod. First from backup and if problem persists, restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger. I tried to reset it and it does not respond. Can anyone help?
That screen means it has gone into recovery mode. You need to connect to a computer running iTunes by following the instructions in http://support.apple.com/kb/HT1808 for the procedure of recovery mode connection.
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I locked my ipod then went to turn it on and nothing happened. Even when i put it into the computer nothing happens. what can i do?
Try a hard reset and go from there.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?
If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
An Internet connection will be required (wired or wireless).
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk. -
I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on
Is your iPhone not showing up in iTunes sidebar, or is iTunes not just launching automatically?
The things that you can check are:
1) Launch iTunes manually
2) Restart or reset your iPhone (http://support.apple.com/kb/ts3281)
3) Check your cable including disconnecting and reconnecting it on bot the phone end and the computer USB end.
4) Reboot your computer
5) As a last resort, take it to the Apple Store so they can check the hardware -
I have a ipod touch 4th gen and it wont chrage. When you plug it into the wall the lightniing bolt screen will apear but no matter how long you leave it, it will never turn on. Also it the lightning bolt screen wont even come on when you plug it into a computer (PC)..........PLease help its been like this for forever
Hi Gammer576775!
Here is an article that will help you troubleshoot this issue with your iPod touch:
iPod touch: Hardware troubleshooting
http://support.apple.com/kb/ts2771
Will not power on, or will not turn on unless connected to power
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Connect the iPod touch to an Apple USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if the display turns on and…
The home screen appears, the device should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen: . Then disconnect the device from power. If it immediately turns off, seek service.
The low-battery image appears even after the iPod touch has charged for at least 20 minutes: See the "iPod touch displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or low-battery image appears , continue with this article for further troubleshooting steps.
If the iPod touch did not turn on, reset it while connected to an Apple USB power adapter. If the display turns on, go to step 4.If the display remains black, go to the next step.
Restore the device. Connect it to a computer and open iTunes. If iTunes recognizes it and indicates that it is in recovery mode, attempt to restore the iPod touch. If the device doesn't appear in iTunes or if you have difficulties in restoring it, see this article for further assistance.
If restoring the iPod touch resolved the issue, go to step 4. If restoring it did not solve the issue, seek service.
Thanks for using the Apple Support Communities!
Cheers,
Braden
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