My ipod touch starts up but stays that way

my ipod touch wont start up. it stays on the apple logo

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps  
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Similar Messages

  • IPod Touch turns on but stays at Apple logo

    My son just bought an iPod Touch on eBay which he received today. The device turns on but will not go past the Apple logo. I have tried the recommended power/ wake button combinations, but nothing. When I leave it switched on, it will periodically flash the home screen, but that is the only other sign of life we get from it. Any ideas will be gratefully received.
    David

    Try using recovery or DFU Mode to get the unit recognized in iTunes.
    Basic troubleshooting steps.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
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  • I am using ITUNES 11 on Win 7 64 bit.  I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working".  How do I trouble shoot or fix this? Thanks

    I am using ITUNES 11 on Win 7 64 bit.  I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working".  How do I trouble shoot or fix this? Thanks

    Try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately.  This started happening after updating to the latest version of Ipod software.

    My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately.  This started happening after updating to the latest version of Ipod software.

    Here's a couple things to try:
    1. Reset the iPod by holding the sleep/wake button and home button at the same time for 10-15 seconds until the Apple logo appears on the screen.
    2. Uninstall and reinstall one of your purchased apps. Sometimes this can rectify the issue.
    3. Connect the iPod to iTunes and restore it. New system software usually resolves the issue. Make sure you sync before restoring because a restore removes the data from your iPod.
    Hope one of these works for you!

  • HT1414 I am trying to restore my Ipod touch 5 generation but I am receiving an error message that says  your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no

    am trying to restore my Ipod touch 5 generation but I am receiving an error message that says  your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now

    If it is asking for the screen-lock passcode then:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Otherwise follow varjak paw recommendation

  • I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?

    I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?

    Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
    Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
    You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings

  • I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo appears and stays that way, please give a solution???

    I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo and stays that way, please give a solution???

    Hi ahmedsgh,
    I'm sorry to hear you are having issues with your iPhone. If it isn't responding or starting up past the Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful, in particular this portion:
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Regards,
    - Brenden

  • Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load wit

    Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load with the USB but do not load the battery me the icon of the battery appear and below of her the beam that indicates that this being loaded but this way I have left it the whole yesterday and what goes of today and continues without loading anything! They can help me porfavor I am grateful for them to him very much!   And my PC does not detect it not itunes

    Try the not-charging topic of:
    iPod touch: Hardware troubleshooting
    It could be that the battery is dead.

  • Ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    Jennifer...
    Follow the instructions here >  iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

    I requested service to send in my ipod touch for repair but was expecting a box to be sent so that I could send it in. Did I misinterpret? Am I supposed to send it in myself with my own package?

    ??? Your right in the neighborhood of... Where's my box. Did you receive a contact or tracking number? I guess I would make a couple of calls to Apple to see where things are. Good luck. Cheers.

  • Hi all, itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

  • HT1386 I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do.  It won't work.

    I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do.  It won't work.  I've tried more than several times to get help but nothing helps. Do I need to deauthorize the ipod or perhaps erase all the downloaded ipieta stuff and start over?
    Thanks for any suggestions

    Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
    Maybe it's time to buy yourself a new iPod Touch.

  • TS1538 I have an iPod Touch IOS 4.2.1 that Windows 7 home premium can't see.  Says there's a driver problem.  My other one with IOS 5.1.1 works on the same cable and computer. I don't know where to go.

    I have an iPod Touch with 4.2.1 that won't connect to my Windows 7 Home Premium laptop.  It gives a "USB Device Not Recognized" error when I plug it in to a USB port.  My wife's (newer) iPod Touch with IOS 5.1.1 works just fine with no errors.  I'm using the same port - I just moved the cable from one iPod to the other. I've tried the various different drivers using Update Drivers.  I let it search the internet and it says "The best driver software is already installed", but the device shows as "Unknown Device".  I did the browse my computer, unchecked the "Show compatible hardware", and selected Apple, Inc..  There were two Apple iPod USB Drivers.  One was 6.0.9999.53 and the other was 6.0.9999.61.  Neither of these works.  I'm thinking that the maybe I need to upgrade the iPod touch software version - but I don't know how to get to it.  Can this be loaded over WiFi?  Any other ideas?

    Does the iPod work OK?
    Does it charge when connect to the computer?
    Does it appear in My Computer?
    Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
    http://support.apple.com/kb/HT1353#iPod_touch_late2009
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    See thes previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Can you give me some reasons about why I need to buy an iPod touch 5.Although I have the iPhone ,iPod nano, iPad ,MacBook pro,I think the iPod touch 5 is so attractive that I can't help buying it at once.If I have it,what I can do with it,can you tell me?

    can you give me some reasons about why I need to buy an iPod touch 5.Although I have the iPhone ,iPod nano, iPad ,MacBook pro,I think the iPod touch 5 is so attractive that I can't help buying it at once.If I have it,what I can do with it,can you tell me?

    All I can say is that I REALLY like my Touch 4th gen because I have all sorts of capabilities in a small form: e-mail, web browsing, news, weather, books, magazines, etc. etc.  Plus lots and lots of apps out there, including so many free ones.  I use the Cloud a lot so it's great to have everything sync'd to my MacBookPro (e-mail, Evernote, Pocket, etc.)
    It would be easier, though, to do some of this, especially magazines, on the iPad mini, but, again, I love the small size of the Touch. 
    As for the 5th gen instead of the 4th, the fifth has Siri and the 3D feature in maps, which are great.  And I'm sure it's a lot faster in iOS 6 than the 4th gen.  And cool colors! 
    Don't know if this helps . . .

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