My iPod touch tells me to connect it to iTunes, but iTunes tells me to write the 4 digit code on the iPod, which is locked.

My iPod touch tells me to connect it to iTunes, but iTunes tells me to write the 4 digit code on the iPod. Problem is that the iPod only shows an image of the iTunes logo, and I can't write the code anywhere.

The link is not really broken. I get:
"Due to a scheduled upgrade of Apple's support systems, some features of the website are currently unavailable. We apologize for any inconvenience."
What happens when you try to restore the iPod via iTunes? Error messages?

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Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptabl

Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable

What version of iTunes is on the computer? You need at least 11.4.

I have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

i have a 2006 imac (intel) w osx 10.4.11 < Tiger
It's not just iTunes you need to update...
You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
See iPod touch system requirements here.
Leopard is available from Amazon here.

I want to sync my ipod touch voice memo with my new Macbook pro, but iTunes give me a message asking me to erase ipod library, I have all my music staff on ipod and I want your help with that..

I want to sync my ipod touch voice memo with my new Macbook pro, but iTunes give me a message asking me to erase ipod library, I have all my music staff on ipod and I want your help with that..
Please
please

For small, independent developers, this "not commonly downloaded" error is a common issues in browsers. You can see complaints from developers here:
http://social.msdn.microsoft.com/Forums/da-DK/iewebdevelopment/thread/19c57259-c a6e-4f10-a26e-d2f5e03fa52d
I have placed the setup program inside a .zip file to as a workaround.
Thanks for reporting this!

I re-installed the iOS on my iPod touch while it was connected to my PC and iTunes, then after that, I went to TinyTower and it said "Welcome back sky-something". Well, that's not my username. Can somebody tell me what that was?

Also, my Apple ID was saved as I re-installed the iOS. No password, just the mail, is that normal also?
Sorry, I'm new to this. I don't have my iPod touch for so long yet.
I'd be happy if I get answers.
Thank you guys already and have a great weekend.

Not that I can remember.
At the end it said on iTunes "iPod from MyLastNameHere", and my last name is my computer name.
My backups were always called "iPod from Ella".
So, I guess not?

My ipod touch 4g 64gb wont connect to my computer or itunes. never been connected to itunes before, brand new ipod. what do i do?!?!?!

i recently bought a ipod touch 4g 64gb. when plugged in it wont appear in my computer or itunes. i have restarted my comp and the ipod. tried every usb port. but still nothuing. someone help.

Is the Mobile Device Service installed and running on your system? For details see this article.
http://support.apple.com/kb/TS1538
B-rock

Can it harm my Ipod touch if it was connected to my computer and Itunes while I'm installing a new program that makes lights flash on my computer?

I was installing and I'm not sure why but the lights on my caps lock flashed without me touching it. Can that harm my Ipod? If installing a new program affected the usb drive can that harm my Ipod while it's connected?

It should be OK as long as you are not syncing or doing data transfer via US like backing up or restoring

I have a brand new ipod touch and it wont connect to itunes or my computer!!??

I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
Please have you any other suggestions???

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked. I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

Did you try all of this:
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues.

My ipod touch 4g will not connect to my computer. Its not even in the device manager

My ipod touch 4g will not connect to my computer. Not to charge or connect to itunes. My usb ports work fine with everything else. I went and bought a new wall charger that came with a synce cord and it works fine, as a wall charger with wont work with my computer. Ive done the whole rebooting, re downloading itunes, redownloading apple software, the whole 9 yards.
What exactly happens when I plug my ipod touch 4g up if it turns on like it suppose to but instead of going to the home screeen with the little lighting bult in the battery is just acts like its not even plugged in. It just goes to connect to itunes screen.
I sent it to apple and they told me that whatever was wrong with it wasnt under warrenty but didnt tell me what it was. Ugh! It doesnt have water damage, I checked the indicators. So what do I do now? I would rather not go and get it fixed and spend 100 dollars. I would rather try and figure it out myself. Help please!

From what Apple said it appears you have a hardware problem. I would either pay to get it fixed or make an appointment at the Genius Bar of an Apple store and discus it with them.

HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

the computer is a macbook pro, mac os x 10.6.08 and the ipod touch is ios 6.0.
the problem is that just updated the itunes on the computer and now the ipod won't connect because apparently the itunes on the ipod is not up to date but the iod is telling me that is is up to date, so i can't do a software update.

My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Just got a new IPOD Touch and it wont connect to our Wifi home network with a Belken N Router. Our router uses WEP 64 bit security, but had a "blank" password field, which the IPOD did not like. Changing to a 6 char numeric PW didnt help either.

OS is whatever OS ships with current IPOD Touch
I cannot understand why the APPLE engineers have designed this product so that it has SO MANY WIFI problems. This is supposed to be an easy-to-use product. We've had no problems connecting our new laptop, our ROKU box, etc, but it seems impossible to get the IPOD touch to work. NOTHING LIKE SPENDING XMAS MORNING DOING APPLE TECH SUPPORT TROUBLESHOOTING TO LEAVE YOU IN THE CHRISTMAS SPIRIT!!! Argh!
In fact, the only way we have been able to get this expensive brand new IPOD to work on our home network is to DISABLE SECURITY in the router settings. THIS IS ANYTHING BUT A GOOD IDEA.
DON"T KNOW WHY BUT MANY OTHER USERS ARE REPORTING THE SAME KIND OF PROBLEM SO APPLE ENGINEERING NEEDS TO GET BUSY AND FIX THIS PROBLEM SO THAT NEW USERS CAN CONNECT TO THE INTERNET WITHOUT HAVING TO BE TRAINED ROUTER ENGINEERS TO DO IT!!!!
Ok, sorry for the rant, but surely those of you who are experiencing this share my frustration. This is not why I bought an APPLE product.
IS THERE ANY POSSIBILITY THAT APPLE WILL NOT ALLOW A WIFI PASSWORD with more than one identical alphanumeric character? Any ideas? We also tried eliminating the 40 MHZ setting under Bandwidth settings in the router settings for our router, but it made no difference. The router has the latest firmware, too. Running out of ideas, and am ready to box this unit up and send it back!

Thanks, Bob! You are correct. And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE). One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind. Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers. Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

TS2771 my ipod touch 4th gen is connected to wifi and will not open the app store or any of my social media apps i am logged in to itunes so i have no idea why its not letting me use app store itunes or any social media

My Ipod Touch 4th Generation is connected to wi-fi and will not open the app store. Says it cannot connect to iTunes Store. I can get on the internet but for some reason it won't connect to the app store or the Software Updates.

Can't connect to the iTunes Store
For the socal sites, are y using a home network?
Did it work before?
Some work networks block sits like social sites.

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod touch tells me to connect it to iTunes, but iTunes tells me to write the 4 digit code on the iPod, which is locked.

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