My iPod touch was destroyed -- do I need a new screen or new device?
Hello.
My 4th Generation iPod touch was run over by a car. The screen has been completely destroyed, with the display now only showing white with several black splotches and there is no detectable touch response, but when plugged in by USB and opened in iTunes, the data on the device seems to be intact. My question is: could my iPod be sent to Apple to have the screen repaired, or do I need new device because the damage is irreversible? (I'm not worried about losing my data here, everything is backed up, I'm looking for whatever option has the monetary advantage.)
I've attached these images in case they can be of any help.
http://imgur.com/KA8XkL1
http://imgur.com/QloZQid
Looks pretty bad. If you have an Apple Store nearby, you should make an appointment at the store's Genius Bar, and take it there for a hand-on evaluation. Certainly, do not pay anything close to $200 for repair, since you can get a refurb current gen iPod touch (that runs iOS 7) for $219
http://store.apple.com/us/product/FD723LL/A/refurbished-ipod-touch-32gb-black-sl ate-5th-generation
or $189 for the model without the backside camera
http://store.apple.com/us/product/FE643LL/A/refurbished-ipod-touch-16gb-black-si lver-5th-generation
Similar Messages
-
My ipod touch was stolen and I need the serial number for the police report how can i recover it
my ipod touch was stolen and i need the serial number for the police report how can i get that
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
-
my ipod touch was stolen and i need the serial number but i dont have the paper work or the box, so how do i get the serial number?
If you registered it, Apple can help you. Give them a call.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
My ipod touch was stolen. Is it possible to buy a new one and use the same information?
My ipod touch was recently stolen. I was wondering if one could register a new one and put all old downloads etc. on the new one? Including any memory that was purchased. Thanks in advance for responding. France
see this link. it shows an iphone but same process
http://support.apple.com/kb/HT1414 -
My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate
If the thief enabled activation lock on the device, then there is nothing that can be done. Only the password for the Apple ID that it is locked with can disable activation lock.
-
my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
my iPod touch was frozen for a several hours and whe i hooked it up to iTunes, it has the USb cable and iTunes logo. ITunes says i need to unlock my iPod, but i can't do that if it has the logos and stuff...what do i do?
See Here
http://support.apple.com/kb/HT1808 -
I have an iphone 4 16 gb and got an ipod touch 64 gb because i needed more momory. i need to sycn everything from my iphone 4 to my ipod touch 5th gen i just bought. i just downloaded the latest version of itunes as well. To be honest, the newest version of itunes is hard to use and not as user friendly in my opinion - or i may not know how to use it yet. Anyways, i tried to backup my iphone to itunes and then restore my new ipod from the backup of the iphone 4, but it only backed up phoyos, contacts, and two other things (games was not one of them). Then when I restored my ipod, that is all that downloaded onto the ipod as well. I would really appreciate if someone would be able to provide me with detailed instructions as to how to be able to download everything from my iphone 4 to my ipod touch 5th generation. Thanks in advance!
Well first you need to sync your iPhone 4 with your Mac/PC so that it will transfer all your music, apps, podcasts, etc. Then sync your iPod Touch and the media you selected during the sync should be there on your iPhone. If you have difficulty in transferring media from iPhone to your computer, try softwares like TransCopy. They will help in transferring data from your iphone to your computer. Dont forget to check that all the transferred data is in the iTunes media folder so that the iTunes can locate the files. Link to Transcopy software :
http://www.copytrans.net/copytrans.php -
My ipod touch was stolen, I'd like to remove all the content that was on it...
So my iPod touch was stolen. I've finally come to terms with the fact that I'll never see it again.
I'd really like to punish whoever stole it. I already changed all my passwords and billing information (it was stolen with my purse and I already changed my debit card). I signed into iTunes today and it says I have an outstaning balance. Whoever stole it must have tried to buy something before I changed everything. I'm already in the process of getting that taken care of.
So I looked at my apps and realised that I don't need them any more so I deleted them. It made a note that the content would be removed from ALL my devices, which got me thinking. Is there a way that I can remove all the music from my iPod as well? I dont want them listening to all my awesome music that I bought. I know that if I remove all my music from my library it will take it away from my iPod, but from my computer as well. Does anyone know if there is a way around this? Maybe if I do delete it from my library but get it back somehow, like maybe saving it somewhere else? I know it's a little far-feched but I would feel a little better about some stranger using my iPod (that my brother gave to me as a birthday gift while he was away at the Navy) if they also didnt have access to all the music that he and I bought. Any sort of hints would really be appreciated.
Thanks =]If you set up the Find My iPod service before the iPod was stolen, then if circumstances allow (the iPod is on, connected to WiFi, and the thief hasn't restored the iPod or otherwise disabled the service) you could wipe the device. If you didn't set up the service, though, then there's nothing you can do.
I looked at my apps and realised that I don't need them any more so I deleted them. It made a note that the content would be removed from ALL my devices.
I know that if I remove all my music from my library it will take it away from my iPod, but from my computer as well
That only happens when you sync the iOS device to your computer. It does not remove anything from a non-connected iPod. So there's no need for you to remove your music, nor your apps, from iTunes on your computer since doing so has no effect on the stolen iPod.
Regards. -
Hi...My Ipod Touch was recently stolen. In order to help the local police deptartment I need to supply a seria number for the Ipod. Of course, I did not wrtie down the serial number, but I have used he device on my Itunes account. My question: Is there a way to retreive the serial nuber of my Ipod touch from my Itunes account? Thanks you all....
Yes. See bold below
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
HT204053 my ipod touch was stolen
Hi , Unfourtuntaly my Ipod touch was stolen when I went to get my 1993 corvette detail. The guy who stole it has been hacking into my google account. I have two ipad and back them up with icloud, unfortuntly I did not with the ippod touch. I did have the serial number once before from a apple assoicate. I also was able to track down some of the place they been by looking at my google history. I di not have any more details now. I did contact the owner of the shop, which i think it might have been him as well. I also called the police and told them where the ipod has been and where it last place to be at and had the serial number then and I told him I would like for him to go get it. He called the shop owner to work things out with me . he chose not too. and now I do not have the serial number. What can i do? Sincerly Karen aka Harmony4jc
First change your Google account / Gmail password. Go here:
https://www.google.com/settings/security
Sign in with your Google ID and password, and change your password. You will need to change your Google password in all the devices that use it already - your computers and iPads for instance, so don't forget the new password.
While you are there consider adding a secondary contact email and / or a phone number for Google account verification also.
That will prevent the thief from using your Google account, assuming he didn't change your password already. That would be bad.
Your iPod's serial number, while useful for the police report to establish ownership, is not useful in determining its location. Only iCloud can do that, assuming it was enabled it in your iPod Touch.
If you are absolutely certain the shop stole your iPod, or even failed to properly secure your Vette and its contents while it was in their care, then file a claim in small claims court. The burden is on you to prove they stole it, but if the shop owner suspects you are right he will settle with you. He may even fire the scumbag who stole it.
Don't forget that comprehensive auto insurance policies generally cover the car's contents as well, but the reimbursement might only reduce your deductible amount.
Good luck! -
My ipod touch was stolen, i got it back, however it won't allow me to use it to download icloud
my ipod touch was stolen, now it won't let me download i cloud, and everything that was on it was erased, not sure what to do? the ipod is only 6 weeks old!
We need info about the iPod.
What generation?
What OS?
Do you have an iCloud or iTunes backup? -
My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it. (He won't give up the password). I have tried to do the restore thru iTunes but the "note" from iTunes says it is unable to restore without the current password.. is there anyway around this... HELP !
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
I got two 4th generation ipod touch for my girls. Can I use my Apple ID on there Ipod Touch, or do they each need their own?
You can use the same ID. See the following in order to allow Messages and FaceTime among all users of the same ID
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime -
My daughter's Ipod touch was taken by a family member...anyway of telling whether or not it was connected to a copmuter and re assigned under another name...Ipod was originally registered under my name.
Sorry but no, there is not.
Regards.
Maybe you are looking for
-
Failed to backup 1 file PmTraceDatabase Protocol Error: Handheld file could not be opened (4004) SYNCERR_FILE_NOT_OPEN Post relates to: Tungsten E2
-
Error while posting:There is no item category assigned to account 2001/KCOA
Iam trying to post a purchase invoice posting to F-43 But getting error as: There is no item category assigned to account 2001/KCOA Diagnosis The online document splitting is active in your system. Here, each document is assigned to a account
-
DVD Playback on Computer and Standalone-Player
Hi, Since a lot of people here author DVDs professionally I wonder how you handle the quality-subject with your customers. Generally I wonder about the differences between standalone players on one hand hand on Computers or Laptops. Different monitor
-
I don't know if this is a serious concern at this point but I'm hoping someone could give me some indication. Originally, my iPod would be charged after 2 or 3 hours, and when I ejected it, it would take a second or two for iTunes to clear the remova
-
Hi, I have WS 2003 R2 SBS running on 4 year old hardware, and this morning integrated LAN card stopped working. I inserted new PCI lan card, installed needed drivers, but I can get any incoming traffic with that new LAN card. Windows Firewall disable