My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it. I have tried to restore thru iTunes but it won't let me without the password.. HELP !
My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it. (He won't give up the password). I have tried to do the restore thru iTunes but the "note" from iTunes says it is unable to restore without the current password.. is there anyway around this... HELP !
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock
Similar Messages
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Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
Ipad won't start; trying to restore thru itunes, but get the message - can't restore because ipad is not set up. It was set up and has been in use for about a year. What do I do now?
I Have seen people report this issue when they try to sync their devices but in never seen it when trying to restore an unresponsive iPad. I would sguggest trying recovery mode now.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This procedure will totally erase the iPad so I hope that you have a backup that you can restore from....assuming that it works, that is. -
My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate
If the thief enabled activation lock on the device, then there is nothing that can be done. Only the password for the Apple ID that it is locked with can disable activation lock.
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my ipod touch was stolen and i need the serial number but i dont have the paper work or the box, so how do i get the serial number?
If you registered it, Apple can help you. Give them a call.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
Forgot password and tryed to restore on itunes but it says i have to login to my device
forgot password and tryed to restore on itunes but it says i have to login to my device
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My ipod touch was stolen and I need the serial number for the police report how can i recover it
my ipod touch was stolen and i need the serial number for the police report how can i get that
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
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My iPod touch was stolen. Can I get the serial number from my iTunes account?
See the end of:
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
ipod touch disabled after too many tries with password. tried to restore through itunes but says we need latest version of software. now what?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My car was broken into and my ipod touch was stolen. I installed the mobile me but have never had to use it. They renamed the ipod because when I sign in it says it is someone elses ipod...grrrrr!!!! It says location services are disabled. Does this mean that have turned off the locator settings or that they havent connected to wifi? I have been trying to locate it for 2 weeks now. Time to give up? Any info you could provide would be appreciated. Thanks!
They've probably restored it by now and when that happens, any email accounts/mobileme accounts that were on it are not there anymore.
I hate to say it, but you're most likely SOL. -
I'm on vacation and my ipod touch was stolen.
My iPod touch was stolen last night and I didn't have the "find my phone" app installed. Is there a way to clear all the apps and information off the iPod remotely through icloud?
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
Ipod touch was stolen and does not have the Find my app how do I wipe the system.
My Friends IPod touch was stolen today, the Ipod does not have the find my app.
howlost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
My ipod touch was stolen and im trying to find a way to track it down
my ipod touch was stolen and in trying to find a way to track it down.
IF you set up find my ipod on the ipod and it is on and it is connected to wi-fi and the thief has not restored it, then you may be able to get an approximate location using icloud.
Otherwise it cannot be tracked. -
Following updating my ipad2 to OS7 it asked for a passcode which I entered, when I turned the ipad off it requested the passcode but does not recognise the one I (thought) entered , the ipad is disabled. I tried to restore in itunes but wanted me to turn find my ipad off, as I can't get into the ipad i can't do this. Any suggestions as to how I can fix this?
For any of you with a similar problem, apple was able to help, you need to keep the round quite button press in while you connect your cable (which is it self connected to pc itunes) the ipad will then restore. hope this helps
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