My Ipod touch will not change songs or shuffle

My I pod touch will not change or shuffle songs.  Everything else seems to be working correctly.  Any suggestions? 

While playing any song on your iPod, tap the artwork to bring up the scrubber bar and additional controls. On the left hand side is a option for repeat. You want to make sure this icon is white (meaning it is set to Off). If it isn't tap it either one or two times to change its current setting.
Any luck there?
B-rock

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