My iPod touch will not play any sound or audio

I was listening to music, and my speakers made a weird high pitched sound and now i cant hear any sounds or audio. I can go on music and click play but it will not work, neither will any other kind of sound! it wont work with headphones on either. I tried restarting it numerous times, and i left it off overnight hoping that it would come back. I talked to a guy at apple and he said to do a backup, and that didnt work either! hoping someone can help, thanks

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          

Similar Messages

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    To find SN:
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    Apple Retail Store - Genius Bar          

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    - Do they open but quickly close?
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    Message was edited by: denise1227

    - Try resetting the iPod. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next restore from backup
    - Last, restore to factory defaults/new iPod.

  • My iPod touch will not play or charge on my non apple dock since the software was updated,why is this?

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    I have had the same issue since getting the iBooks 1.5 upgrade.  Now whenever I go into iBook my music just fades out and stops as if I opened a program that will be using the audio.  I have tried the back up and reset, etc. to no avail. 
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    - Try resetting the iPod. Nothing will be lost
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