My ipod touch will not power off

After I updated the version of iTunes, I cannot power off the iPod touch (4th gen).  I manually reset it (through the settings/general/reset).  It will NOT allow me to reset by holding power and bottom button.  When I hold those two simultaneously, it turns on voice control. 

- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

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    My ipod's power off and volume buttons are not working. It's as if the volume down button is constantly being pressed. Both buttons "work" as far as I can press them in, but there is no response from the ipod. Any suggestions? I have updated the software, but that did not help.
    Thank you!

    I have the exact same problem!!
    please let me know if you have found a fix / soution
    email me at [email protected] or just reply, any help would be great
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  • My iPod touch will not power on.; The charger is plugged in but the screen is blank.

    My iPod Touch will not power on. charger is plugged in but the screen is blank.

    Hello Dennisom,
    The troubleshooting detailed below can help get your iPod Touch to charge.
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
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    Make sure that the outlet you're using works.
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    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
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  • My ipod touch will not shut off. lock up

    My ipod touch will not shut off. It is just a black screen with the time dial turning. It does not do anything. How can I get it to do something?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod touch will not power up without a connection to a charger.  what is the problem?

    my Ipod touch will not power up without a connection to a charger.  what is the problem?

    Sound like a dead battery to me.  i would make an appointment at the Genius Bar of an Apple store.

  • Ipod touch will not turn off, frozen

    ipod touch will not turn off.. screen frozen on fb..help pleaseeeeeeeeeeee!!!

    See Here for  Frozen or unresponsive iPod touch
    Try this First... No Data will be Lost...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • IPod Touch will not power up and will not respond to itunes when plugged into a computer

    iPod Touch will not power up and will not respond to itunes when plugged to computer, have tried holding both buttons down for 10 secs like support suggest but nothing has happen. Any suggestions?

    Try the other actions here:
    iOS: Not responding or does not turn on

  • My ipod touch will not power on?

    any suggestions why my ipod touch will not power on?  How do I find out if it's the battery?

    Try her:
    iPhone and iPod touch: Frozen and unresponsive
    iPod touch: Hardware troubleshooting

  • My ipod touch will not power on  i tried resetting it

    need hyelp my ipod touch will not power on i tried to reset it but still will not power on

    See here: iOS: Not responding or does not turn on
    B-rock

  • My ipod touch will not turn off and the battery (charged to 100% with trickle charge) is discharging on it's own.  Any advice please?

    My Ipod touch has not turned off for some time.  I reset it.  Now, as well, the battery which is charged to 100% and finished with a trickle charge is discharging completely overnight when not in use.  Help please, I use this all the time

    might want to consider posting in the proper forum.  This is the iPhone forum.

  • My iPod touch will not power up and is not recognized by my comptuer anymore

    Good afternoon, my ipod touch (4th Gen) will not power up and is not recognized by my computer anymore. I have attempted to restore but that did not work. I have also charged for several hours. Any suggestions? Thanks!

    I have already tried that as well and unfortunately it did not work.

  • Ipod touch will not turn off

    My iPod touch will slide to turn off.  Please help!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch will not power on or even be acknowledged by my computer when i plug it in, any  suggestions to the problem

    My Ipod will not power on, it is fully charged and if I plug in into the computer it doesn't even ackowledge it. Any suggestions?

    Try a hard reset and go from there.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • My 4th gen iPod touch will not power on, will not charge anywhere, and is not recognized as plugged in by iTunes. This is irritating, as a friend had given it to me in perfect working condition because she got a new 5th gen iPod Touch.

    I just got this 4th-gen Touch from a friend because she got a new 5th-gen. when she gave it to me, the 4th-gen was in perfect working order, and I haven't used it since she gave it to me. I had put it in sleep mode and put it on my dresser, wher it has sat without being messed with for two weeks. Now, all of a sudden, it won't power on, it won't charge no matter WHERE i plug it in to charge, and not even a hard reboot has worked. My computer will not even recognize that it is even plugged in. There is no red low battery symbol displayed, nothing to make it seem as if it is charging, and, if it is charging, no response is evoked from it when I tap it, or push any buttons. The warranty on the thing has expired, and I really need to find out what is wrong with it and get it fixed. Can ANYBODY HELP ME?????????  if somebody can point me in the right direction, or even help me get it physically fixed, i am willing to give MAJOR points, and it would be greatly appreciated.

    Didn't you already post something similar: 
    Yesterday, I went and bought a refurbished 3rd-generation iPod touch, with a warranty for needed repairs in the future. When I went home after buying it, I plugged it into my computer to start charging. I plugged it in, and the battery in the iPod exploded, and now it won't power on period, even when it is plugged in or docked. I bought a warranty to go with the iPod because I figured that I was probably going to drop it, and then need it repaired. But Apple cannot even find the purchase record on file from where I bought the AppleCare warranty on it, so now I am stuck with what is now basically a paperweight. What should I do?
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    And would this be the same iPod with the fried battery?

  • Ipod touch will not come off applelogo

    help my 3rd gen ipod touch is stuck on the apple symbol. It does not respond to anything and i cannot connect it to my computer (it does not show up), I also cannot switch it on or off. It has been like this for 24 hours

    - Have your tried a reset:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    And then see if iTunes will see it so you can restore the iPOd?
    - Next, let the battery fully drain. After charging for an hour try the reset and restore.

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