My ipod touch will not reset and I can't restore in iTunes since it won't allow me to access wth a passcode on the ipod.

My iPod touch will not reset.  I have tried to the sleep/wake and home buttons simultaneously, but after the apple appears it goes back to a screen that shows the spiralling wheel that moves around 5 times, stops for a second and then repeats this cycle over and over.  I tried to restore through iTunes, but I get an error message that says that I need to enter the passcode on the iPod which is impossible since it won't stop the wheel.  Any ideas?

Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

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    i have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?

    Be good to know what the diagnostic results are.
    I've also just run into an issue where I couldn't restore an iPod with a corrupt file system, and the "super fix" in that linked article wasn't working for me. I've run across a potentially useful workaround.
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    tt2

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    Try:                                               
    - iOS: Not responding or does not turn on           
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    RecBoot: Easy Way to Put iPhone into Recovery Mode
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    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
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    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
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    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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    Meant for this to go in the windows part sorry
    Message was edited by: jreed91

    Very easy. Make sure you have a fat battery charge, good Wifi, like at home- not a coffee shop! Go into Settings which is that box full of gears and the phone should be asking to update. You have Internet switched on, right? Tap the button and let it rip!
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  • IPod touch will not synch and is unresponsive

    When I connected my iPod it updated the software and wiped out ll my music. When I attempted to update again it would not synch. Tried to restore to original settings; now just have an apple logo on iPod touch screen and in iTunes it says it is waiting to sych. After 2 days nothing.

    - Try:
    iOS: Not responding or does not turn on
    - If not successful let the battery fully drain. After charging for at least an hour try again.
    - If still problem, time for an appointment at the genius Bar of an Apple store.

  • IPod Touch will NOT show up in My Computer only in iTunes.

    It seems that ever since the 1.1.3 update, I have not been able to have my iPod show up in My Computer to be used as a flash drive. Normal flash drives work and my older video iPod works, but not the iPod Touch.
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    As the others have said, there is no firmware version of the iPod touch that supports Disk Use.
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    http://www.wideanglesoftware.com/touchcopy/
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  • HT201263 My iPod will not charge and I can't restore it. HELP

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    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • IPod touch will no longer sync with my music library on iTunes since restoring to factory settings

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  • IPod classic will not reset

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    Hi,
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    Try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore

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    Hello Jennifer,
    The following article provides some useful troubleshooting that can help get your iPhone and iPods to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

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