My ipod touch will not turn on i dont even get the low battery symbol what do i do

My ipod will not turn on and it is brand new.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer          
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar
also:
Not Charge
- See:      
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar                 

Similar Messages

  • My IPod touch will not turn on, and i have tried the power button home screen button simultaneous hold, still nothing., My IPod touch will not turn on, and i have tried the power button home screen button simultaneous hold, still nothing.

    My6 month old ipod touch will no turn on. I have tried holding both the power buton and the home button to no avail. I have it plugged in and still nothing. Any hope for restoring it?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • 2nd Generation iPod touch will not turn on

    My 2nd Generation iPod touch will not turn on.  I have held the lock button down for up to 30 seconds and it remains a black screen.  When I put it on the charger, the screen usually shows the battery amount, but it will not do that either.  I checked the battery about 10 minutes before it began this, and it was about 75% charged.  There is no way it could be dead.  It will not even show the apple, as if it were powering on.

    - Connect the iPod to your computer.  If iTunes sees the iPod restore the iPod.
    - Next see if resetting the iPod will make the iPod visible so you can restore the iPod.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next see if recoverymode  will make the iPod visible.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Ipod touch will not turn on unless plugged in

    My Ipod touch will not turn on, Ive plugged it in and it comes on it has a charge but as soon as I unplug it it goes black ... I have tried to restart it but there is just a black screen

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • Ipod Touch will not turn on, recognize itunes and fully function.

    My Ipod Touch will not turn on, recognize itunes and fully function. When it does, once in a blue moon, after 5 minutes it freezes. I am wondering if its becuase battery was left dead for 2 weeks or problems with the iOS. Resetting does not help.
    Any help will be greatly appreciated.

    Hi,
    Try a Reset
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 10 - 15 Seconds...
    Turn the iPod On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • Ipod touch will not turn on, have tried to reset any other ideas?

    My ipod touch will not turn on, I have followed the apple fault finding and it will not reset either. Any other ideas?

    Try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore

  • Ipod touch will not turn on and is not reading in the usb port

    ipod touch will not turn on or connect to my computer

    I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
    ***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too.

  • My ipod touch will not turn on, i pluged it up to my computer to charge but it wont charge. and plus its battery was already full. why wont it turn on??

    So one day is was laying next to my ipod touch and i tried to turn it on but it wouldnt. so then i pluged it up to my computer to charge but it didnt charge, the computer didnt pick up the divice. so now my ipod touch will not turn on, and i have no idea why. PLEASE HELP.

    mine did the same thing. What I did was hold the home and power button down for 10 seconds but that did not work. I figured out that I just had to hold them down for a long time like 15 to 45 seconds. Then it finally turned on. You may have to do it a couple of time. But if this does not work send it in to the apple company they fixed mine completly free they even sent me a box to send it in. I hope my answer helps you fix it.

  • Ipod touch will not turn off, frozen

    ipod touch will not turn off.. screen frozen on fb..help pleaseeeeeeeeeeee!!!

    See Here for  Frozen or unresponsive iPod touch
    Try this First... No Data will be Lost...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple

    I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple.
    thank you
    Kristy

    Error 11 is a strange one...if you search the discussions for error 11 you will get a number of hits but none with a real resolution other than getting the iPod to restore, which you have done.  And one person indicates this does not appear in the support data base...already found that out.
    If you have restored, have a backup and can restore from that, you might try the update again, or wait for the next update whenever that comes out. 
    Not a very satisfactory answer but if it is working again...

  • My iPod touch will not turn on the screen is black?

    My iPod touch will not turn on the screen is black?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • What do i do if my apple ipod touch will not turn on

    what do i do if my apple ipod touch will not turn on

    Did you try to turn it on by charging it or holding the sleep/wake button? If nothing happens, the go to the local Apple Retail Store.

  • My ipod touch will not turn on at all.

    For some reason, my ipod touch will not turn on at all. It has no water damage, and for whatever reason, iTunes does not recognize it at all, and it will not turn on. I have even tried resetting it by holding the sleep button and home screen. How can I fix this?

    Try the Will not power on troubleshooting included in this article:
    http://support.apple.com/kb/TS2771

  • My ipod touch will not turn off and the battery (charged to 100% with trickle charge) is discharging on it's own.  Any advice please?

    My Ipod touch has not turned off for some time.  I reset it.  Now, as well, the battery which is charged to 100% and finished with a trickle charge is discharging completely overnight when not in use.  Help please, I use this all the time

    might want to consider posting in the proper forum.  This is the iPhone forum.

  • My 1st generation iPad will not turn off and I have performed the suggested fix. What's next?

    My iPad will not turn off. I have done the off/sleep key home button procedure.

    Just to be perfectly clear, when you reset the iPad by hod,ing down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen, that is a way of resetting the system and restrating the device. If you want to shut down, you still have to hold down on the power button until the slider appears and then slide to the right to shut the iPad off.
    IS this what you are doing and if so what happens when you try to shut down? Describe what happens in detail.

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