MY Ipod touch will say it is connected to the wi fi, but when I try and use the wifi for an app it say there is no internet connection.

My Ipod touch 4.2 will say it is connected to the wi fi but when I try and use it with an app it says it is not connected to the internet

- Do other devices successfully connect to the network?
- Did the iPod successfully connect to this network before?
- Does the iPod successfully connect to other networks?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
-iOS: Troubleshooting Wi-Fi networks and connections

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I JUST BOUGHT AND INSTALLED A LINKSYS E1200 WIRELESS N ROUTER AT HOME. MY IPHONE CONNECTS WITH A STRONG SIGNAL BUT WHEN I TRY TO USE THE INTERNET IT JUST LOADS FOREVER. HOW CAN I FIX THIS?????!!!!

I JUST BOUGHT AND INSTALLED A LINKSYS E1200 WIRELESS N ROUTER AT HOME. MY IPHONE CONNECTS WITH A STRONG SIGNAL BUT WHEN I TRY TO USE THE INTERNET IT JUST LOADS FOREVER. HOW CAN I FIX THIS?????!!!!

RESET YOUR ROUTER
No. Reset your router.

I have a Macbook Pro (2013) OS 10.8.1. Moved into a university house and need to use ethernet cable. Bought the Thunderbold connection but when I try to use the ethernet with it a webpage comes up saying Wireless Setup? No idea what to do.

I have a Macbook Pro (2013) OS 10.8.1. Moved into a university house and need to use ethernet cable. Bought the Thunderbold connection but when I try to use the ethernet with it a webpage comes up saying Wireless Setup and Router Setup? I have previously used ethernets in similar situations and never had to input information like this?

I have tried to turn of the wi-fi but that doesn't work either. I think it could be a something to do with the internet provider because virginmedia comes up on the webpage. This is what comes up:
Wireless Setup
WGR614V9
V1.0.11_1.0.1VGUK
Wireless Setup
Name (SSID):
Security Passphrase (WPA-PSK):
(8-63 characters)
Channel:
01 06 11
Router Setup
Router Password:
(8-63 characters)
any ideas?!?

HT1541 i show $25 in my itunes but when I try to purchase a series for $24.99, it says I dont have enough money

i show $25 in my itunes - but when I try to purchase a series for $24.99, it says I dont have enough money

Hello, this might help:
Sales tax is charged on iTunes Store purchases where required by local law. The tax noted on your iTunes Store invoice is an estimate and may not reflect the final charges. The following lists show the states that charge taxes for the respective item types as of October 2011.
Music
AL, AZ, CO, CT, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV, and WY
Videos
AL, AZ, CO, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV
Applications, Software, and iPod Games
AL, AZ, CO (city tax), CT, DC, DE, HI, ID, IL, IN, KS, KY, LA, ME, MA, MI, MN, MS, NC, NE, NJ, NM, NY, ND, OH, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, and WY
There is no sales tax on the purchase of an iTunes Gift Certificate, Gift Card, or Allowance. When any of these are used toward purchases made on the iTunes Store, sales tax will be added to the total of the purchase if the billing address on the purchaser's account is in a state where digital downloads are taxable.
All information on applicable taxes are subject to change.

HT1595 Trying to connect my new apple tv to the wireless network. When I try to use the remote, the Apple TV doesn't respond (doesn't go to the next screen). Could this be caused by a weak wireless signal?

Trying to connect my new Apple TV to the wireless network. When I try to use the remote the Apple Tv doesn't respond ( doesn't go to the next screen). Could this be caused by a weak wireless signal?

It is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

HT202358 i have already downloaded the iPhoto 11 but when i try to pull up an old photo file its saying i need to prepare the library ? HELP !!!!

i have already downloaded the iPhoto 11 but when i try to pull up an old photo file its saying i need to prepare the library ? HELP !!!!

I upgraded Yosemete my Iphoto was upgraded I chose the wrong library, apparently I have more than one, so I followed the directions on the upgrade and no luck I cannot open my Iphotos unless I go through the search mode and find the file, otherwise it will not let me switch between libraries...So frustrating on a mac less than a year old GRRRR!

HT5103 I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?

I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?

Where did you download it from exactly? URL.
Exactly what computer is this.

TS1702 When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

No, it is asking you to register with your Amazon user id and password. Your Apple ID won't work.

I have a 2GB IPOD with only 385 songs on it. I downloaded 2 CD's to iTunes but when I try and sync the IPOD I'm getting an error message indicating there isn't enough space. I thought a 2GB would hold at least 500 songs.

I have a 2GB IPOD with only 385 songs on it. I downloaded 2 CD's to iTunes and when I try and sync the IPOD I'm getting an error message that says I don't have enough free space. I thought a 2GB IPOD held at least 500 songs. I've even deleted songs from from iTunes library.

The figures that Apple used to use when saying how many songs coud fit onto any particular iPod were based on a 4 minute song at a Bit Rate of 128Kbps and that's the bit rate that songs sold by iTunes used to be in. However, now the iTunes Store sells songs at 256Kbps (as do many other MP3 stores) - which means that each song now uses twice as much storage space than before.
So if your songs have a bit rate of higher than 128Kbps, and/or they are all longer than four minutes each, that's why 385 songs is filling up your iPod. You can check how much space is being used when the iPod is connected to iTunes Library. Look on the Device panes for the capacity bar at the bottom of the window. How much space is being used by Music?
The solution is either:
Use iTunes to make 128Kbps versions to go onto your iPod - or,
Sync the iPod using Playlists and then choosing which Playlists you want on it. Smart Playlists may be the answer - you can set Smart Playlists up so that they automatically add and remove songs from your iPod, so that there is a constant change of songs (according to the rules you set)

Ipad wifi is connected but when i try to use the internect it says its not connected to internet but shows connection

I connect on my ipad to my wifi and it sows good signal strength but when i try using the internet it says it cannot because it is not connected to the internet.

Have you tried rebooting your router - unplug it for about 30 seconds and then plug it back in? Is this a new problem? Have you been able to connect to your home WiFi before?
This WiFi assistant set up article might help.
http://www.apple.com/support/ipad/assistant/wifi/
More troubleshooting help is available here.
http://support.apple.com/kb/ts1398

I changed my Apple ID (new email address, same account), but when I try and use my iPad, it is asking me to sign out and delete the account, losing all data. If I do this, will it all still be there on my new ID? Thanks.

I changed my Apple ID (new email address, same account), via the Apple website on my laptop, but when I try log into ITunes on my iPad, it still has the old ID. It is greyed out, so I can't change it. On researching further, it seems I have to sign out of iTunes and sign back in using new address. Ok so far, but when I do this, it asks if I want to delete the account and any data on the cloud. If I do this, and sign in with changed ID, will all the data be there Or will it be lost? Thanks for any advice.

Sounds like apps purchased from those accounts got synced to the iPod and it is asking to log into that account to update them.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
What do yo see if yo go to the Updates Section of the App Store app?

Just lately, my iPod has been saying that it's connected to wifi, but when I try to use the wifi and use an app that requires wifi, it keeps saying things like 'Cannot connect to server' when it clearly is 'connected'. What's wrong with my iPod?

Also, when I tried to connect my iPod to my MacBook Pro, and sync it into iTunes, 'iTunes could not connect to this iPhone.' First it's not an iPhone, and second, my iPod could sync perfectly fine before the wifi problem. Is there a way to return it back to normal; fix it? Someone please answer.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I connect my i-pad mini to my wireless router but when i try to use the internet i get a pop up saying "unable to connect with server. check your internet connection and try again i try and try it still wont work anybody know how to fix this

I connect my i-pad mini to my wireless router and it says im connected but it wont let me do anything anybody know why ?

You may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I have pages, numbers and keynote on my macbook pro, but when i try to use the apps on my new iMac it will not let me save

I purchased Pages, Numbers and Keynote for my MacBook Pro and iPad last year. I just purchased a new iMac for my wife and it came with iWorks. When I try to save a document on the iMac it tells me I must buy an iWorks serial number, but the App Store shows the applications as installed and will not process the request. How do I correct?

Did you pay for iWorks to come preinstalled on the iMac? Because it sounds like what you have is a trial version, which is why it is stating that you need to buy a serial number.
I suggest that you delete the entire trial iWorks suite. Once they are safely in the Trash where the Mac App Store can't see them, you can sign into your account on the MAS and download the MAS versions that you own a license to use.

I purchased an Italian hotspot to access internet on my American Ipad2 while abroad. I had no trouble connecting to the hotspot but when I try and access the internet it "cannot connect to the server". what does that mean and how can I fix it?

I am abroad for the summer and there is no internet available. I purchased a hotspot in a nearby vodaphone and they helped me connect the Ipad to the hotspot. I assumed I would have no trouble after that. Once I got home though and connected to the hotspot i found i could not open the internet without getting a notice about not connecting to the server. I have a signal and can connect to the hotspot and yet i get no internet. I already spent 50 euro on the hotspot for 2 months of wifi...is there a way to actually fix the problem without me having to spend more money?

I'm guessing e mail does not work either. While the pad is seeing the network, it is not yet connecting, probably trying to work through your security set up. I suggest you go to settings, then network, then the details of the network. Do you see an ip address that starts with 192.168.1. Then some number? If not, the router has not made friends with the pad.
Suggest that from that same screen, you select 'forget this network'. Then start over again, paying close attention to what happens when you provide the security password.

MY Ipod touch will say it is connected to the wi fi, but when I try and use the wifi for an app it say there is no internet connection.

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