My ipod touch won't allow me to log into messenger

My daughter's ipod touch will not recognize messenger any longer...even though her email is confirmed.  Also, the ipod won't recognize our wifi info...we have tried to reset the ipod to no avail...any suggestions would be greatly appreciated.  Thx

- Try tapping the screen twice with three fingers to get to normal and then go to Settings>General>Accessibility and turn Voice-Over over.
- If unsuccessful, connect the iPod to its syncing computer and go to the Summary pane for the iPod in iTunes.  Click on Configure Universal Access and turn Voice-Over off.

Similar Messages

  • Ipod Touch won't allow me to log into different website accounts.

    I can access the websites, but it just refreshes the page when I try to log into my account.  This has been happening since we got new Wifi a few weeks ago, but this is only a problem on my iPod, and not with our phones and laptops.  I've reset everything on the iPod, and cleared all the cookies/histories and everything.

    - Try tapping the screen twice with three fingers to get to normal and then go to Settings>General>Accessibility and turn Voice-Over over.
    - If unsuccessful, connect the iPod to its syncing computer and go to the Summary pane for the iPod in iTunes.  Click on Configure Universal Access and turn Voice-Over off.

  • IPod touch won't allow FaceTime to load

    iPod touch won't allow FaceTime to load, is there any fix out there for this?

    With the limited amount of information you provided all I can suggest is the standard fixes.
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Did it ever work?
    What exactly happens whe you tap on the FT app icon?

  • HT5569 My mini won't allow me to log into FaceTime and I messaging it says connect to the internet but everything else that requires internet works

    My mini won't allow me to log into FaceTime and I messaging it says connect to the internet but everything else that requires internet works.. I've reconnected to the internet, reset the iPad and I've changed the password to see if any of these things would help.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • How do I verify my apple account when it won't allow me to log into my aol account in order to confirm it??

    How do I verify my apple account when it won't allow me to log into my aol account in order to confirm it??

    It's my grand moms iPad that she just got ... A lady came and set up her Apple ID and left the password on a piece of paper ... She wanted me to download some games for her so I tried and it told me to confirm my Apple ID account first and that a verification email has been sent to the account ... So I went to aol and used the Apple ID email and password thinking that's the right account and it won't log me in what do I do?

  • Ipod touch won't allow purchases

    My son's ipod touch will not allow him to make any song purchases eventhough there is plenty of money in our itunes account. Here are the symptoms.
    First it was giving him a non-descript error - 1004 I believe. We hadn't synced it in awhile, so we synced it. It also was updated to the latest ios per the instructions. Now when he buys a song, it says it is going into download but then it just disappears without downloading. Luckly it doesn't deduct money from the account. I was able to successfully load an Uno game.
    Any suggestions?

    I checked and restrictions are off so this is not the problem. I logged out of itunes and restarted my computer. I also reset all the ipod settings just in case. This did not solve the problem. I also noticed that when we go to update an app, it will show that the app is waiting for update, but it never updates. It just evenually goes back to the normal icon without updating.

  • My iPod touch won't turn on unless pluggged into wall outlet!!

    Hello. A while ago, my iPod started shutting off randomly, even though my battery was fully charged. After it shut off, I would turn it back on, then it was fine. However, as time went on, the time from when I turned it back on(after it randomly shutting off) to when it would shut off again, started to decrease. Soon, my iPod could not stay on for more then a couple seconds.
       Now, my iPod touch won't even turn on unless it is plugged into the wall power source. It will even rarely turn on when plugged into the computer. I have reset its settings, and also erased all the data. After doing this, I tried to unplug it from the power source to see if it would stay on, and it did not. (still, when the iPod is plugged in, it says it is fully charged.)Also my iPod is updated to the most recent software.
       I am unsure of why this is happening, and quite upset because I have only had this iPod touch since the Christmas of 2010. Is this a defective device, is something wrong with the battery, or is there something wrong with the software?
    If I could have advice for fixing this problem that would be greatly appreciated.
    Thank you.

    You can try restoring to factory defaults/new iPod.  However, you likely have a hardware problem. An appointment at the Genius Bar of an Apple store might be useful.

  • IPod Touch won't allow apps to update, says not enough space

    My iPod Touch (which I believe is a 4th generation) will not allow me to update my apps. With help, I was finally able to update iTunes and update my iPod to iOS 6, which I thought would fix the problem, but it hasn't. I deleted all of my photos and videos, assuming that would free up a huge amount of space, and it did, but my iPod currently has 887MB of space available (it's an 8G model). I have 5G of iCloud space available but I don't really know what iCloud is or how to use that storage space. So how do I convince my iPod Touch that it has more than adequate space to update the apps that need it? Any and all help would be sincerely appreciated, THANK YOU! 

    How many apps are you trying to update? How big are the updates? It must think that there isn't enough free space to store the updated versions of the apps.
    iCloud space won't help you on this, it's only for additional off-device storage.

  • 8.02 troubles: my 5th gen ipod touch won't allow me to open up the app store following my update, even after a restart.  What should I do?

    My ipod touch is a 5th generation and I recently updated to 8.02 software, however, when I attempted to open up my bank app it gave me a warning that the application may have been compromised.  So as I have done when things I need stop working in the past, I erased the application and went to re-download the latest version from the app store.  I only then realized that, regardless of my wonderful wifi connection, my ability to access the app store has also been cut off.  I have had more problems since the update also with applications closing out in the middle of what I am doing (but this is not new so I thought very little of it) and with my photos.  After I take a new photo they aren't arranged in the order that I have taken them in and I have had to search through my 3000+ photos for the one I just took a second ago, which should honestly be at the end of the list like it has always been in the past (not somewhere randomly in the middle like they seem to be now).  It's just all so frustrating and I was just wondering if anyone has had the same problems with their ipods, recently and if they know any way to solve them.

    Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

  • TS3694 have an ipod touch won't allow me to add new music, tried numerous X, it will not restore to its original settings...I have tried everything that was suggested. I can have a friend restore it and I also have a click wheel ipod and it works fine.

    ipod touch stuck in restore mode. I have tried all the suggested fixes and nothing seems to work, I can have a friend restore on his pc, as this has happenned every time I attempt to add new music and etc. I have an ipod classic 120gb and everything works fine with it. What is the problem and how can I fix?
    Thank You

    Have you tried resolving the error messages by going here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Also here:
    iOS: Troubleshooting backup issues in iTunes

  • Safari on Ipod Touch does not allow me to log in to Facebook. Is there a way to fix this?

    I've been trying to get on facebook through Safari on my Ipod Touch, but I can't log in.
    Is there a way to fix this?

    the questions is a little vague
    heres are some scenarios that may have influence this problem
    - internet connection (wifi) may be slow - this sometimes happens when it recognizes another wifi connection that are far to reach, check your network connection to ensure that it is using your home network or wherever close wifi you may be
    - too many applications running at once may also contribute, for example, if your playing music and you just exited from playing games or other applications
    - you may be entering your password by mistake or your username?
    - or sometimes even small factors as low battery could have an impact on your iphone/itouch performance?

  • MY IPOD TOUCH WON'T ALLOW ME TO SELECT PLAYLISTS IT AUTO ROTATES TO ALBUMS

    How can I fix this

    - Try tapping the screen twice with three fingers to get to normal and then go to Settings>General>Accessibility and turn Voice-Over over.
    - If unsuccessful, connect the iPod to its syncing computer and go to the Summary pane for the iPod in iTunes.  Click on Configure Universal Access and turn Voice-Over off.

  • I am trying to vget help and support but stuck in an endless loop, being brought back to original support screen. I set yp a support account but you won't allow me to log into it. likewise unable to submit feedback' another endless loop

    i already did!!!!!!!!!!!!!!!!!!!

    Make sure that you do not block cookies.
    * https://support.mozilla.com/kb/Cookies
    * https://support.mozilla.com/kb/Enabling+and+disabling+cookies
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

  • HT4623 My old school iPod touch won't update.  Does apple mess it's customers over by not allowing updates for older models of the touch?  My last update is Ios5.  My touch says its up to date.  So has my old school touch reached its pinnacle?

    My old school iPod touch won't update.  Does apple mess it's customers over by not allowing updates for older models of the touch?  My last update is Ios5.  My touch says its up to date.  So has my old school touch reached its pinnacle?

    Correct. The 3G iPod does not have the hardware to support an iOS version higher than 5.1.1
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.
    Starting when iOS 7 was releases, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
    You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

  • My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. How can I get my pictures recovered?

    My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. All I get is the Apple sign.  I connected to my computer and tried updating and was able to download the USB connection for the device but received an error when it tried to update the ipod. Is there any way to retrieve my pictures from the device before I try to recover? At this point my pictures are more valuable to me than restoring the device.  How can I get my pictures recovered?
    Now it looks like I have the Apple with an line under it on the screen, but still not responsive.

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

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