My ipod touch won't connect to my wifi

A few days ago my iPod touch, 5th gen would connect to my home wifi just fine but now it won't. Every time I try to reconnect, it says that it can't or it failed. I've tried holding down the on/off button and the home button at the same time and then resetting my network connections but it still won't connect. Any other suggestions that don't include me losing all of my stuff on my iPod?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • My ipod touch won't connect to the wifi network?

    Hello,
    My ipod touch won't work upstairs in my house. It is a 32gb 3rd generation and you have to stand close to the router. My family has two other ipod touchs and both of them work up in my room. I need help on how to mak it so my iPod works. I have reset the network settings 5 times and I have restored it once. Neither of them work. I have had it since 2009 and i got the wifi router in February 2011. It worked until March break when I went to my friends house and my iPod wouldn't work unless I stood bside her laptop. there was 3 other iPod touchs that worked fne though. Can I get viruses on my iPod touch?? Please help

    Here's how I solved my connection issues (I got this from doing online research):
    Manually Configure Your Network: From DHCP tab, tap the STATIC tab at the top. You will be presented with 4 fields to fill in:
    Field 1 is the IP Address. This address is for your iPod and it needs to be corret inorder to connect to the network. You need to know the address of your router in order to fill this field in. If you have a home network router, chances are your router address is something like 192.168.1.1 or 192.168.0.1 (you need to find this in your router's manual). Set your iPod's IP address to something like 192.168.X.150 (X= the 3rd number in your router's address).
    Field 2 is the Subnet Mask. Most likely, your Subnet mask will be 255.255.255.0 (as long as your router's address begins with 192.168.X.X).
    Field 3 is the Router Address. This address is given to you in your router's user manual. Some manufacturers even have it written on the bottom or back of the router itself. Most likely, it will be either 192.168.0.1 or 192.168.1.1 (confirm with your user manual). This address is also called the Default Gateway.
    Field 4 is the DNS address. If the above fields are correctly set, these should be determined automatically. However, if they are not, you will need to get this (or these) address(es) from your Internet Service Provider. You may also obtain this information from http://opendns.com (free service).
    When I first tried this procedure, I could only receive mail and not send. Later on, I could send but not receive. After a few calls to my ISP (they said they were having problems with the internet) and a lot of entering and re-entering the information, I finally gave up and early the next a.m. I input everything again and all of a sudden I was hooked up!
    My ISP never could tell me why I couldn't get a connection.
    P.S. The port I used was 25.
    Good Luck!

  • TS1398 My iPod touch won't connect to the wifi.?

    So my iPod touch has been conecting to the internet perfectly these last few weeks, but i turned it on this morning and it would not connect to my home wifi at all. It connects to other wifi signals, and i can connect my laptop to my home wifi, but not my ipod? It constantly has a loading sign next to it even though i have full signal connection?
    I have tried turning it off and on multiple times
    I have tried turning the wifi connector on and off
    I have reset my network settings
    I have held the home button and lock button for ten seconds and restarted it
    I "forgot" the wifi link and re added it with the password again
    I don't want IOS7 and i can't download it without internet anyway
    I dont know what else to do and im really starting to get annoyed
    Help please

    It connects to other wifi signals, and i can connect my laptop to my home wifi, but not my ipod? It constantly has a loading sign next to it even though i have full signal connection? indicates a problem with your network.
    Power off and then back on the router
    Next try changing the security on the router. Start with no security (no password required) for a test.
    - Restore from iCloud backup. It shuld not update to iOS 7See:
    iOS: How to back up
    - Restore to factory settings/new iOS device via iTunes. This will update a 5G to iOS 7
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Ipod touch won't connect to home wifi?

    the wifi was working fine until yesterday and now the connection won't even show up even though it works fine on my laptop. i've tried turning the ipod off and on, i've tried resetting the router, i've tried resetting the network settings on the ipod, still nothing. i can't do the thing where you hold down the power button and the home button because the power button is broke and the home button is almost broken as well. please help!!!

    I have the same problem. I tried restart, restore software (even though it is brand new!), reset network settings, restarted modem + router. All my other non-Apple wifi connection are perfectly fine. Just the same message: "UNABLE TO JOIN THE NETWORK".

  • New ipod touch won't connect to itunes

    My new iPod touch won't connect to itunes on my iMac.  I have several devices already connected to this itunes library, any suggestions?  Thanks.

    See:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

  • My ipod touch won't connect to wifi at home and it use to, it keeps saying my password is wrong

    My ipod touch won't connect to wifi at home, it use to work just fine, now it keeps telling me my password is wrong, but it can't be wrong because it is the same one I have always used. I also have an IPad2 that belongs to my daughter and it connects with our wifi at home with no problem.  But, why is my wifi telling me that my password is wrong.  I have tried everything, we have changed the pass word and that did not work.  We have have taken security off of our wifi and my ipod touch give me another message, but it won't connect to my wifi at home.  Please help... b/c the greatest thing for me is to be able to connect to wifi at home.
    thanks

    I have even shut down my ipod touch to see if it fixes the lack of wifi connection at home but it keeps telling me my password is wrong.  I can connect everywhere else, but not at home.  Pls help my.. I need to connect at home.  Does it matter if we have othere decives like ipads connected to the same wifi.  Because we have an ipad2 and my ipod and up until 1 week ago, we had very little issues keeping both of our devices connected at home.  Eitherway the ipad2 is still working just fine on our home wifi, but my ipod touch keeps refuseing to accept the password.
    Pls help, i am very frustrated and I have tried everything.

  • Ipod Touch won't connect

    My Ipod Touch won't connect with my mac powerbook G4... It connects perfectly with windows... It's comes up with "UNKNOWN ERROR" Can anybody help??
    Regards Craig

    Simple question, Do you have the latest iTunes installed in your Mac?

  • Two of our ipod touches won't connect to the home wifi.  They have done before. All other apple devices connect fine.  They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete.  Ideas?

    Two of our ipod touches won't connect to the home wifi.  They have done before. All other apple devices connect fine.  They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete.  Ideas please?

    I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.

  • My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. Help.

    My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. I don't want to lose anything. I have tried turning everything off and back on again. Desktop and laptop are working fine. Sometimes it turns on suddenly and I can use it for like 20 mins but then shuts off again. Same thing is happening with my dad's iphone, Help.

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My ipod touch will not connect to my wifi, what should i do?

    My ipod touch will not connect to my wifi, what should I do?

    - Reset the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    Do other devices successfully connect to the Internet?
    Does the iPod successfully connect to other networks?
    Does the iPod see the network(s)?

  • IPOD TOUCH NOT STAYING CONNECTED TO MY WIFI!!!!

    my ipod touch wont stay connected to my wifi but my wifi is perfectly good and works for everything else. what do i do??

    I would try resetting your Router, leave it off for 30 seconds and then turn it on again.
    It may be running alright on your computers because it hasn't had chance to drop the connection yet. So try doing this, once it has fully been reset try connecting again.
    Also, if your wi-fi is password protected, try clearing the password and type it in again.
    Hope this helps!

  • Ipod Touch 16gb wont connect to my wifi anymore. Others can connect to mine and my Ipod can connect to all other locations except mine. It used to with no problem. I have restarted my Mac, my router and Ipod many times and nothing works. Help

    Ipod Touch 16gb wont connect to my wifi anymore. Others can connect to mine and my Ipod can connect to all other locations except mine. It used to with no problem. I have restarted my Mac, my router and Ipod many times and nothing works. Help

    My paper work for my linksys says WEP 64 bits. I've tried changing my IPOD to that and it will say put in password and when I do I get "invalid password" or can not connect. This has been in the last few weeks. I have researched this for the last 2 weeks, called apple and they said it's not my IPOD, called Linksys and they want to charge $30 to fix it. How do I change my router without totaly not messing it up?

  • Ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

    Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?
    I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".
    I have:
    - deleted itunes and reinstalled it
    - reset my ipod touch using the home and power key
    - tried fixing drivers
    - using a different cord
    - using a different computer (my ipod touch won't even show up on any other computer)
    etc.
    And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.
    I have more information that I believe may be integral to fix this issue:
    - My ipod touch is up to date with iOS 8.0.2
    - My itunes is up to date with version 11.4
    - I tried to connect my ipod using bluetooth, and it shows up like this
    (other than this, it won't show up on my computer at all)
    - After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
    - I installed iCloud on both my ipod touch and my itunes
    - Other than what I stated, I have not made any changes to my ipod touch.
    In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHERE
    The only place that apple mobile device show up at is here -
    I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.
    Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.

    You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:         
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store   

  • New iPod Touch won't connect to wifi

    I recently purchased three 32GB iPod Touch's for my children for Christmas.  I'm trying to set them up ready to go, but one of them just won't connect to my wifi.  The other two have no trouble, connected immediately.  Can anyone shed some light on this or do I need to make an appointment at the apple store?  I have tried to reset the network settings, it has made no difference unfortunately.

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPod Touch won't connect or charge AT ALL.

    I can't connect my iPod touch to ANY computer AT ALL. This includes Windows Xp, Vista and an iMac with Leopard. They are all running iTunes 7.6.2. I have tried all protocols I've come by so far none have worked. The iPod simply won't connect.
    The iPod turns on when it is plugged in but after the home screen comes up nothing happens. No charging, syncing or any type of connection. iTunes and the OS don't acknowledge any type of USB device, even in the Device Manager. Apparently it tries since it powers up when plugged in but thats the extent of the connection. I haven't found any other persons with a scenario like this, please help.

    I know you've tried it with other computers, but have you tried it with a different cable? Also have you tried resetting the Touch while it is connected? (Hold down the sleep and go buttons, ignore the power off screen and let go when you see the Apple logo).
    If you get the same results after trying this you need to either make a Genius Bar appointment at your nearest Apple Store or send it in for service: http://www.apple.com/support/oss/

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