My ipod touch won't work.... please help

My Ipod was working fine this morning it had nearly ran out of battery, I put it on the docking station and nothing happened. I've tried charging it loads of different ways but it seems to have just died nothing is working and it won't switch on. I've tried to connect it to my computer but its not even showing up. Please help me I can't live without my ipod touch and when I've gone to the apple support it has just ran out of the warranty.

Try here:
'iOS: Not responding or does not turn on
You can also make an appointment at the Genius Bar of an Apple store. It is free except for your time.

Similar Messages

Brand new ipod touch suddenly stopped working. please help!

I was messing around on my brand new ipod touch and it suddenly crashed. it flashed a static-y black and now the screen is bluish white and won't change. I tried holding both the home button and the black button on top of the ipod and neither helped. I even connected it back to my mac book but nothing happened. please help! i've only had it for two days!

That sounds like a mechanical problem. You might want to insert and remove the headphone plug several times and see if it fixed the issue. If it does not, call Apple. 800-275-2273 in the U.S.A. and I think Canada.

White Screen on iPod, Restore won't work, Please Help

My iPod has a blank white screen, and no matter what I do, it remains that way. I recently noticed that if I hold the Menu and Select buttons, the iPod turns off and I can hear the clicking noises when I push a button. It does reset, but only to the same white screen. If I put the iPod in forced disk mode, it is registered perfectly by iTunes and Windows, but it remains non-functional otherwise. If I try and connect the iPod to the computer without being in disk mode, it is registered by Windows but does not show up in iTunes or Windows Explorer.
I have restored the iPod MULTIPLE times, however, no matter what I do, it always returns to the blank white screen.
I would appreciate any help that anyone could give me.
Edit:I just tried to put it in diagnostic mode and I heard the "beep", but it still kept the white screen.
Message was edited by: Admiral
Message was edited by: Admiral

It seems the LCD screen and the battery need to be replaced for your iPod. After doing few restores, which does not leave you with any other option but
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php

New ipod touch won't work with itunes 10.6.3 says it needs 11.1 but I cannot load that on my macbook using OSX 10.5.8 any way around this?

New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?

No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
You can get 10.6.8 here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

HT201406 i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

Basic troubleshooting steps are: Restart, Reset, Restore,

Power button on ipod touch won't work?

The Power button on my ipod touch won't work at all, any suggestions?

Okay it says here https://selfsolve.apple.com/agreementWarrantyDynamic.do that your warranty has expired, my recomendation is to either clean it out with a needle, or just keep pushing it hoping it will un-stick.
hope this helped

I can't connect to iTunes as it stops working when my iPod touch is plugged in, please help!

i backed up and restored my iPod and now when I plug it in to put my things back on my iPod touch, iTunes stops working and the programme closes
please help soon!

Assuming a PC:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

Installed latest update, and now ipod touch won't work

Hello, I clicked on the download and install option for the latest update to my ipod touch. I think it was 2.2.1, but I'm not 100% sure. Anyway, now I have to hold the power button down several seconds, and I see the apple logo, and then the itunes icon with the USB plug which indicates I need to connect to itunes. When I plug it in to the pc, I get prompted that I have installed new hardware and need to install the device drivers. It is not recognized by itunes or my pc. Please help!!

Hello, all, my ipod touch is now working. Here's what happened...I called the tech support line and started going through the automated stuff. It started me with the reset which I had done numerous time. It then mentioned trying a different USB port. I figured it was a waste of time, but then I decided what the heck, so I tried the other usb port on the front of my pc. When I did this, it recognized the ipod in ituned and gave me a mssg that it needed to be restored. I clicked on the restore link, and minutes later it gave me an error message on the restore, and the ipod showed the apple on the sreen instead of the itunes logo with the usb cord. I then tried it back in the original usb port, and received the same windows prompt to try to install drivers that I had been getting all along. I put it back in the second USB port, and got the restore message again with it being recognized in itunes. This time it successfully completed the restore. I know it sounds simple, but if you have not tried a different USB port, be sure you do. Maybe the download jacked up my USB port? Anyway, I'm working again with the 2.2.1 download. Good luck to all!!

HT1386 Both my iPod touch and iPad have been syncing properly with iTunes, until todat that is. I downloaded iTunes 11.1.5 and now iTunes isn't showing up/reading/detecting any of my devices. I can no longer sync both my iPod touch and iPad. Please HELP

Both my iPod touch and iPad have been syncing properly with iTunes, until todat that is. I downloaded iTunes 11.1.5 and now iTunes isn't showing up/reading/detecting any of my devices. I can no longer sync both my iPod touch and iPad. Please HELP

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates

I upgraded my os of itunes and now my ipod touch won't work

I upgraded the itunes to the newest os 5.0 and now my ipod touch won't register or even turn on, I get the initial screen that shows you to plug it in to the computer and then nothing happens

i have the same problem. I tried to upgrade this morning to iOS 5.0.1 and now my ipod touch is completely frozen. All I get is a black screen with the Apple logo and an empty download bar. I'm not even able to turn off the ipod and iTunes doesn't detect it anymore. Any suggestion except returning the ipod to Apple Store?

Ipod nano 6th gen touch screen stopped working please help

Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.

I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
I have given up with my Nano and am now using an old model

Ipod Won't Work Please Help

My ipod wouldn't work at all so i sent it in and they sent me a new one. I thought yeah now itll work but boy was i wrong. It wont get formatted for Windows. The updater does not work and i uninstalled it and then reinstalled it but nothing. It automatically goes into disk mode and when i try to charge it the folder with the exclamation point. Please help me

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.

Ipod touch won't work after installing a new app.

Hi!
Last night, I decided to install a new "Alarm clock," app and test it out by setting it to ring a minute later- what a BIG mistake, because during the time it was supposed to ring, it made my Ipod touch completely crash instead. For the past few hours all it's been doing is flashing back and forth between my homelock screen (with the "slide to unlock," bar at the bottom) and the Apple logo, with the round 'processing' image infront of it.
I have tried many different things to get it out of this funk but nothing has worked! I tried resetting the Ipod by holding down the menu and power button, the screen went black temporarily, didn't show the "slide to power off" bar and then just reloaded with the same two flashing images. I tried restoring it, but it wouldn't restore, until I did a special reboot that I read about via online boards- where you have to hold the power + menu buttons for 10 seconds, then release the power button whilst holding just the menu button for 10 seconds- but, whilst the Ipod did go through the whole restoring process thereafter, it didn't manage to sync up.
Now, not only does my ipod STILL flash back and forth between those two images. I keep getting an error message of (0xE80000001)! I used a different cable to try and sync up, but the blasted thing still won't stop flashing back and forth between those two images, and the ipod is not being recognised by itunes so the ipod keeps beeping, in and out of itunes and won't sync!
My ipod isn't 'jailbroken,' I haven't touched it's software or altered it in any way, to how it was sold to me. I would've liked to have brought it back the the Apple store to be looked at, but I don't think they'll help me because the top left hand corner of my Ipod is completely missing after my niece dropped it a few months ago- the Ipod still worked (up until I installed the **** alarm app) perfectly well until now!
Also, I have a mac, so any tips on how to access/help/fix this problem would have to have instructions for a Mac OS not Windows please!
Many thanks!

I keep getting an error message of (0xE80000001)!
Read here. iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

I have an iBook G4, its current OS is 10.4.11(tiger i think) i cant update itunes past 9.2 which is a big problem for my new ipod touch 4th gen! please help me someone!

hello, i have an iBook G4 which is old, it has an OS of 10.4.11 which is called tiger i think, forgive me im new to apple,
it has a version of itunes installed (9.2) which worked fine with my 1st gen ipod touch but ive upgraded to a 4th gen ipod touch and now my itunes version is no longer compatible, the problem is that because my os is out of date i cant install the current version of itunes so i think i need to upgrade my OS.
Like i say im quite new to apple so any help or information would be greatly appreciated. thank you

As Niel has suggested Mac OS X 10.5 Lepaord.
But first of all make sure that your iBook is above 800Mhz and you have at least 512 Meg of memory. (1 GB recommended)
Please note, that if you do install Mac OS X 10.5 on your iBook, it will not allow you to install the latest version of iTunes version 11. The most recent version of iTunes that can be installed would be 10.5, which will be compatible with your iPod touch 4th gen, provided it's not been updated to iOS 6.
Sadly you can't install any version of Mac OS X above 10.5 Leopard, as it they requires an Intel processor, which your iBook G4 does not have.
Hope this helps.

New software update for iPod touch 4th generation? PLEASE HELP!!

Ok so here is the problem: I have the iPod touch 4th generation with software version 4.3 (I have had my iPod for about 7 months) and recently within the past week or so I have started experiencing multiple crashes with many different various apps and games. Just random games crashing and then I noticed it happening with the Facebook app and even Safari on my iPod! I had to get off of my iPod and come on the computer to type this message out because Safari would crash every single time I tried to type this on my iPod! So at first I figured it was the apps and games' problems, but then as more and more began to crash, like Facebook and Safari, I figured it is the Apple software version 4.3 acting up. So I was wondering, is Apple working on a new software update for iPod touch 4th gen.? Or is this a rare problem? Is there anyone out there having this same problem? Or anyone at all that can PLEASE help me?! MANY THANKS!
- Sam Amos

No one would know what Apple is working on, unless they announce, which they very rarely do.
Have you tried the basics from the manual?
restart.
reset.
restore.

My ipod touch won't work.... please help

Similar Messages

Maybe you are looking for