My ipod touch wont be recognized by my computer and keeps shutting down :(

i got a used ipod for my birthday and i spent four hours trying to get my music on the computer. i plugged in my ipod to sync it and my computer tells me that the device is malfunction and can't recognize it. also, when i tried to buy an app the screen will dim soo you cant see anything and shut off. what can i do??
please help me, i really want to use my ipod
thank you,
amanda

Try placing the iPod in recovery mode and then restoring via iTunes.  For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Similar Messages

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    Try:                                               
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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    Or
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    Add (or remove) a USB hub between your device and computer.
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  • My ipod app no longer works. Everytime I go to open the ipod app it stays open for a second and then shuts down. I am not able to get anything to play either through the standard ipod controls or the multitasking control panel. I'm sure there will be an u

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    If your phone is not officially unlocked by the carrier in the UK, you can not use the phone using another SIM, unless you modify the software or the SIM, which can lead to unexpected results, such as non functioning apps.
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  • My ipod touch is not recognized by my computer anymore

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  • Ipod touch is not recognized by my computer

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    Try here:
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    What was the exact wording of the error message?

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    my iPod touch wont charge when connected to my lab top but it isnt the usb cord or port because it works for a different iPod and my computer wont recognize my ipod.

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My ipod nano isn't recognized on my computer and I can not add the new music I bought on itunes.  Please help

    My ipod nano isn't recognized on my computer any more.  I bought new music and i can't get it to my ipod.  I also bought a shuffle and the same thing happened.

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
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    or              
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    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
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  • IPod Touch 5th Gen will connect to computer and display in iTunes, but will not turn on

    I've had my iPod touch 5th gen in a Lifeproof case and was taking some pictures, and lo and behold, the case seal leaked. I got water inside my case and immediately turned my iPod off and placed it in rice. After two weeks of drying in rice in a warm environment, I removed it and decided to try it out again. Much to my chagrin, my iPod would not turn on and could not be placed in recovery mode; I've tried to place it in both recovery and DFU mode, if only for some response, but nothing. It displays no screen image, no error message, nothing. It shows up in iTunes just as normal, with the name, and I can even view the sync menus for the device. However, I cannot access any pictures (my iPod has a passcode that must be entered first, and to enter the passcode I would have to turn the device on, which is so far impossible).
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    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
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    You can do it at an Apple store by making an appointment:
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    or send it in to Apple. See:     
    Service Answer Center - iPod

  • My ipod touch isn't recognized by my computer or my dock

    My ipod touch 4th generation won't connect to my computer or my memorex dock! I tried connecting my ipod with 2 different usb cables to both my computer and my mothers and it wasn't recongized at all by both. I also tried connecting it through an external port from my laptop fan thing, but that was unsuccessful as well. I've had some past trouble getting my ipod to connect to my computer (windows 7), but once I put the usb back or changed the usb port in a few times it always recognized it. Everything is fine with the wifi sync, its just not working so I can connect via usb to my computer. I've been trying to get it to do so for the past 2 hours. Also, it won't charge in my docking station! It will play music, everything its supposed to do, except charge! The funny thing was that it worked fine about 2 hours ago and had no problems whatsoever with it! I have a feeling these two are somehow connected! I haven't done anything to it either like dropped it or splashed water on it, like I said a few hours ago it was perfectly normal!! And yes, I've been on pretty much every page of this website and google looking for answers and upadted and unintstalled and reuntalled and resest and rebooted! So please unless you'll be the answer don't put it down! This is my last resort before the apple store! Please help! Thank you!! (:

    All I can suggest is to make an appointment at the Genius Bar of an Apple store
    Apple Retail Store - Genius Bar          

  • TS1538 My ipod touch still not recognized by my computer or itunes

    I just bought a brand new Ipod Touch. I plugged it in to my computer and my computer will not recognize it but other things are recognized by the device manager. I installed and reinstalled the newest version of Itunes and it isn't recognized by my computer or Itunes. I checked the USB cables, restarted the computer, restarted the Ipod and did everything in the article iOS: Device not recognized in iTunes for Windows and it still can't be recognized!! What should I do now?!

    Did you also check your security software settings?
    iTunes for Windows: Troubleshooting security software issues
    Did you try to connect in recovery mode?
    iOS: Recovery mode

  • My ipod touch is not recognized on my computer?

    my ipod touch(3rd generation) is fully charged, but the screen says connect to itunes, when i go to connect, it is not recognized on my computer?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Then as necessary
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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